Service Book

Service policy
Region CC Experience
(Repair / Exchange)
Service Process
Europe Repair MLR+CLR
FCR reference
Refer to FCR report of the corresponding model.
Accessories, consumer replaceable parts
Consumer replaceable parts (CRP):
 Adapter/ power cable
CRP will be made available:
 Call centre and service centre
Consumer care package (refer to FYP)
Below items will be available at CR
 User manual/ QSG
 FAQ
 SBOM
 Service Manual
Below items are optional
 Firmware/Software
 Release note
 Upgrade procedure
 360 degree pictures