Reference Manual Personal Computer Model No. CF-U1 Series We recommend that this Reference Manual be printed.
Introduction Terms and illustrations in this manual Î: Page in this Manual. : Conditions that may result in minor or moderate injury. : Fn + : Useful and helpful information. Press [ ] (Enter) key. (Del): Press and hold [Fn] key, and then press [ ] (Del) key. This manual explains key operations based on QWERTY keyboard model. When the key combinations differ in using Numeric keyboard model, see the footnote. Click : Touch the screen with the stylus. Right-click : A Click on the notification area.
Key Combinations 3 NOTE z Do not repeatedly press the keys in quick succession. z Do not use the key combinations together with touchscreen or other key operations. z Do not use the key combinations before you log on to Windows. Wait until the flash memory drive indicator turns off. On the Setup Utility screen, you can use the key combinations of “LCD brightness” and “Display switching”. z The key combinations may not work with some applications. z The pop-up icon appears after logging on to Windows.
Key Combinations QWERTY keyboard model Fn + R ( Numeric keyboard model Fn + 5 ( ) 4 Function Pop-up icon Speaker on/off ) NOTE z Beeps do not sound if you turn off the speaker sound. Fn+ A ( ) Fn + S ( ) Fn+ ( Fn + 7 ( Volume (Fn + A ( ) ) ) *2= down / Fn + S ( OFF (MUTE) )*3 = up) NOTE z When fine-tuning the sound volume, press and hold Fn, and press A ( )*2 or S ( )*3 intermittently. z This does not work on beeps or speakers connected to the USB port.
Key Combinations 5 Lock the keyboard and operation buttons When you operate the computer only by touchscreen, etc., accidental keyboard or other button operations are ignored. QWERTY keyboard model Fn + D ( ) Numeric keyboard model Fn + 8 ( ) Function Keyboard (except for Fn + D ( ))*4, scroll button, zoom button and application buttons are disabled. When locked: • The message appears to show how to unlock. • icon on the notification area changes to .
Key Combinations 6 Hotkey Settings Setting Fn key operations You can make 2 settings: • Fn key lock When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. • Pop-up icon on/off 1 Start up the Hotkey Settings. Click [start] - [All Programs] - [Panasonic] - [Hotkey Settings]. 2 Make the settings. [Use Fn key lock] z When using an Fn key combination A Press Fn once. (Fn key is locked and the indicator next to the key lights up.
Key Combinations 7 Setting Ctrl, Alt*6, Shift*6 keys and Windows key operations When you press Ctrl, Alt*6, (Shift)*6 or (Windows), the key is locked (pressed-down) until you press another key. Use this when pressing difficult key combinations. 1 2 Click icon on the notification area. Setting Sticky Key function z To enable this function Add a check mark for [Enable Sticky Key Function]. z To disable this function Remove the check mark for [Enable Sticky Key Function].
Touchscreen 8 You can use the touchscreen function to perform the same operation as a mouse. Touch the screen surface with the stylus (included). z To right-click A Click on the notification area. change to . B Click the object you want to right-click. returns to . NOTE z The touchscreen function does not work in the Setup Utility.
Touchscreen 9 z Check the following to prevent the surface of the touchscreen from being scratched z z z z z z Are you using your finger or a stylus to operate the touchscreen? Is the surface clean? Is the soft cloth clean? Are you using the stylus with the tip extended? Is the tip of the stylus clean? Is your finger clean? Things to keep in mind when using the touchscreen z Do not touch the screen outside of the LCD display area The touchscreen input area is defined by the LCD display screen.
Touchscreen 10 Touchscreen Calibration 1 2 3 4 5 6 7 Click [start] - [Control Panel] - [Other Control Panel Options]. 8 9 Click [Update] in [Calibration]. Click [Touch Panel]. Select [Calibration] in [Touch Panel Settings]. Select [9 point], [12 point] or [20 point] in [Accuracy required]. Click [Apply]. Click [Calibrate Now] in [Calibration]. Using the stylus, touch each of the “+” target marks one by one until it blinks, and then press (Enter). Click [OK].
Hardware Button Setting 11 You can adjust the scroll speed for Scroll button or assign the startup functions of your favorite applications to 4 Applications Buttons. 1 Click menu. 2 Click [Setup] icon on the notification area to display the A B A B Hardware Button Setting starts up. 3 Make the settings. [Scroll Button] (A) Slide the bar to the left (Slow) or right (Fast) to adjust how many lines to scroll by pressing the scroll button once.
Zoom Function 12 By zooming in the screen, small characters or icons become easy to see. You can operate the computer (e.g. click) with the zoomed screen. NOTE z The Zoom function is not available in the following conditions. • When selecting a larger display resolution than the actual display resolution in the display setting • On the logon screen during startup of Windows or in the log off condition z You cannot zoom the items below.
Zoom Function 13 NOTE z The Zoom ratio returns to 100% in the following conditions even while the screen is zoomed. • When you switch the log in user • When the computer resumes from Standby/Hibernation • In the log off condition • When you press Ctrl + Alt + Fn + (Del)*1 *1 For Numeric keyboard model : Fn + (Ctrl+Alt+Del) Cursor synchronization mode You can synchronize the movement of zoomed screen with the movement of cursor by the following setting. 1 Click icon on the notification area.
Zoom Function 14 Other settings Always Foremost mode You can display the notification area in its original size for easy operations even in the zoomed screen. A Click icon on the notification area to display Zoom menu. B Click and add a check mark for [Always Foremost on the Screen]. (In the default setting, check mark is added.) Hot Key Setting You can make the zoom setting by key combinations. A Click icon on the notification area to display Zoom menu.
Zoom Function 15 Lower Screen Refresh Rate Leave the check mark added normally. When you do not operate the computer certain length of time in the zoomed condition, the screen updating frequency changes from every 0.1 second to every 1 second. To keep 0.1 second interval, remove the check mark. In this case, the computer does not enter hibernation in the zoomed condition. Transparency Setting You can set the permeability degree for the zoomed screen.
Panasonic Hand Writing 16 You can make a bitmap file (.bmp) of a simple character and a figure such as signature by handwriting on the touchscreen. CAUTION z Do not use the Fast User Switching function while Panasonic Hand Writing is active. z If you install other pointing devices (e.g., commercially available mouse driver), Panasonic Hand Writing will not work. NOTE z The display of Panasonic Hand Writing may be distorted if the number of display colors is changed.
Standby and Hibernation Functions 17 Starting Up Your Computer Quickly The standby or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before standby or hibernation. Function Data is saved to Recovery time Power supply Standby Memory Short Required. (If power is not supplied, all data will be lost.) Hibernation Flash memory Rather long Not required.
Standby and Hibernation Functions 18 C Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced], and add a check mark in [Prompt for password when computer resumes from standby]. z Do not enter standby or hibernation in the conditions below, otherwise the data or file may be corrupted, standby or hibernation may not work, or malfunction may occur in the computer or the peripheral devices.
Standby and Hibernation Functions 19 • Connect or disconnect the AC adaptor. • Operate the wireless switch. • Insert and remove the SD Memory Card. Wait until the power indicator blinks green (standby) or goes off (hibernation). z It may take 1 or 2 minutes to enter standby or hibernation. In standby or hibernation z Do not attach or remove a peripheral device. Doing so may cause malfunction. z Power is consumed in standby. When power is exhausted, the data retained in memory will be lost.
Saving Power 20 You can extend battery life and save power also during AC adaptor usage. Reducing Power Consumption Use the methods below to reduce power consumption. z Change [Power Options] Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] to select [Max Battery] under [Power schemes]. While [Portable/Laptop] is selected under [Power Options] as the factory default, selecting [Max Battery] will further reduce power consumption.
Security Measures 21 Use these features to protect your data. Setting the Supervisor Password/User Password Set the Supervisor Password before setting the User Password. 1 2 3 4 Start up the Setup Utility (Î page 59). Select [Security]. Select [Set Supervisor Password] or [Set User Password], and press Enter your password in [Enter New Password] and press (Enter). (Enter). z When the password has been set, you need to enter your password in [Enter Current Password] and press (Enter).
Security Measures 22 Preventing Your Computer from Unauthorized Use You can set a start-up password to protect your computer from unauthorized use. 1 Set the password (Î page 21), and select [Enabled] in [Password on Boot] in the [Security] menu of the Setup Utility (Î page 64). NOTE z If the Supervisor Password or User Password has been set, the password input screen will be displayed on starting-up of the Setup Utility even though [Password on Boot] is set to [Disabled].
Battery Power 23 Battery Indicator You can attach 2 batteries packs to this computer. The battery indicators are prepared for each battery. A : Battery 1 indicators B : Battery 2 indicators A Battery indicator Not lit B B A Battery status The battery pack is not inserted or not being charged. • You can check presence of the battery pack by pressing Fn + F ( 25) *1 For Numeric keyboard model : Fn + 9 ( ) ) *1 (Î page Orange Charging is in progress. Green The battery is fully-charged.
Battery Power Battery indicator Blinking red 24 Battery status When blinking approx. every 1 second: The battery pack or the charging circuit is not operating properly. When blinking approx. every 4 second: The battery cover is open. You can remove the battery pack in this case. When blinking approx. every 0.5 second: The battery cover is open. If you remove the battery pack in this case, the power supply is cut off and the computer is shut down.
Battery Power 25 Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) 1 Press Fn + F ( )*3.
Battery Power 26 High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature environment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility (Î page 61). NOTE z Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode.
Battery Power 27 Computer behavior with low battery The default settings are as follows. z This computer automatically switches from Battery 1 to Battery 2 and vice versa when either battery becomes empty. When both batteries are not sufficiently charged, the computer operates as below. When the battery level becomes 10% [Low battery alarm] When the battery level becomes 5% [Critical battery alarm] z Displays a message that the battery level is low. z The computer enters hibernation.
Battery Power 28 Correcting the Battery Display (Battery Recalibration) The “Battery Recalibration” function measures and memorizes the battery capacity. To correct the battery display, use this function to fill the battery and then discharge it completely. Perform the procedure at least once immediately after purchasing the computer. Normally the interval of battery recalibration is 3 months. The battery display may not be correct when the battery pack deteriorates after a long time use.
Battery Power 29 Replacing the Battery Pack If you have a battery charger (optional), you can remove one battery pack to charge while the other battery pack is operating. The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery. CAUTION z The battery pack is not charged when you first purchase it. Be sure to charge it before using for the first time.
Battery Power 1 30 Place the computer with the panel side down. z Place it on a soft cloth, etc. 2 Remove right and left hand strap clips from the computer. The illustration shows the clip on the left side as an example. A Remove the edge of hand strap passing through the clip. B Tip the top of clip front. C Pull out the clip from the computer. z Do the same for the right clip. 3 Open up the whole hand strap. 4 Press and hold (A) and slide the latch to unlock the battery cover.
Battery Power 5 31 Remove the battery cover. z Check the blinking (red) status of battery indicator. (Î page 29). 6 Pull the tab to remove the battery pack. A Slightly pull the battery pack to front. B Lift up the battery pack. 7 Insert the new battery pack. A Insert the battery pack matching with (B) side. B Slide down the battery pack. 8 Attach the battery cover. A Insert the claw of the cover matching the dent of computer. B Press down the latch side of cover to close.
Battery Power 9 Pressing and holding the battery cover, slide the latch to fix. 10 Attach the hand strap back to the original form. z Take the step 2 (A to C) in the reverse order. 32 CAUTION z Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
SD Memory Card 33 SD Memory Card Information z This computer supports SDHC Memory Cards (SD Memory Cards with a capacity more than 2 GB). z When you use a miniSD Card or a microSD Card, set the card to a miniSD Card adaptor or a microSD Card adaptor, and insert/remove the card with the adaptor. Be sure not to leave the adaptor in the card slot. z The SD Memory Card has a copyright protection function which is compatible with content on-demand services on the Internet, etc.
SD Memory Card 34 Inserting/Removing the SD Memory Card CAUTION z Do not remove or insert the SD Memory Card until Windows has completed loading. z Do not remove the card or turn off the computer in the following cases, otherwise the data may be corrupted. • While the computer is in standby or hibernation. • While the SD Memory Card indicator is on. • While data is being read from or written to the card. • Immediately after the writing operation.
SD Memory Card 35 To remove the card Preparation z Save the data and close all applications. z Open the cover and confirm the SD Memory Card indicator (A) is off. 1 Disable the card function. A Double-click on the notification area and click [SD Memory Card], then click [Stop]. B Follow the on-screen instructions. z This step is not necessary when removing the card after turning off the computer. 2 Remove the card. A Press the card so it comes out of the slot. B Draw it straight out.
USB Devices 36 Connecting/Removing USB Devices To connect the USB device 1 Open the cover. A Slide the latch down to unlock the cover. B Open the cover. 2 Connect the USB device to the USB port. When using the cable specifically designed for this, you can tighten screws at position (A). For further information, refer to the instruction manual of the USB device. A To remove the USB device 1 Disable the USB device.
USB Devices 37 NOTE z If you have the Cradle (optional), you can connect USB devices to the Cradle. z You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction manual of the USB device. z You may need to install the driver again when connecting the device to another port. z When a USB device is connected, standby and hibernation may not function normally. If the computer does not start up normally, remove the USB device and restart the computer.
Fingerprint Reader 38 Fingerprint Reader NOTE z Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. 1 Slide your finger. z To prevent a reading error. A Set the first joint of your index finger on the sensor as illustrated to the right.
Fingerprint Reader 39 Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore the passwords and token devices are exposed to the risk of being lost, stolen and hacking. The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use your fingerprints to start up your computer and log on Windows.
Fingerprint Reader 40 Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. z The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
Fingerprint Reader 41 • Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor. The user data will be secured by the hardware protection keys obtained by the fingerprint sensor. This mode allows up to 21 fingerprints to be enrolled. • Enrollment to the hard disk All enrolled fingerprints are stored on the flash memory. Hardware protection of the user data is not possible, but multiple users can enroll their fingerprints.
Fingerprint Reader 42 More Advanced Security You can increase your computer’s security level by setting the BIOS level described in this section. Performed by the Computer Administrator. Connecting the USB keyboard to the computer or USB port of the Cradle is necessary. The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press buttons indicated in ( ).
Fingerprint Reader 43 NOTE z In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication. In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentication. Useful Information Backup The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe location such as removable disk to avoid data loss resulting from some accidents.
Fingerprint Reader 44 Limitations in Use z Password Bank*1 limitations: The following web pages cannot be supported. Web pages which are created by the following technologies: • Web forms created on the fly using javascript. • Web forms which looks as one form (e.g. login field, password field), but internally created with 2 independent forms. • There can be auto submit problems with web forms which do not have Submit button.
Fingerprint Reader 45 Deleting (Initializing) Owner’s Data When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access. NOTE z The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor. 1 Disable Power-on Security Performed by the Computer Administrator. A Click [start] - [All Programs] - [Protector Suite QL] - [Control Center].
Fingerprint Reader 46 NOTE z If the enrollment mode is set to “Enrollment to the hard disk” (Î page 41), you need to remove the fingerprints data after step 2. Performed by the Computer Administrator. A Click [start] - [All Programs] - [Protector Suite QL] - [Control Center]. B Click [Settings], and click [Power-on Security]. C Select the fingerprint, and click [Remove]. • Surely remove all of the fingerprints. 3 Uninstall Protector Suite Performed by the Computer Administrator.
Fingerprint Reader 47 Starting Over If the specific solutions for your problem in Fingerprint Reader (Î page 78) do not work, you can use these instructions as the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints. A Log on to Windows as an Administrator. • You can always access the computer by using your Windows log on password. In convenient mode, any user can access the computer by using the Windows log on password.
Cradle / Mini Dock 48 You can connect external equipment in variety by attaching the computer to the Cradle (optional) or Mini Dock (optional). Following is an example of how to set the computer to the Cradle. For further information, read the operating instructions that comes with the Cradle or Mini Dock. Setting the computer to the Cradle 1 Turn off the computer. z Do not use standby or hibernation function. z Disconnect all the devices and cables and close the terminal cover.
External Display 49 You can switch the output destination to an external display. Before switching the computer on, connect the external display to the external display port (A) on the Cradle. A NOTE z After resuming from standby or hibernation, or restarting the computer, the output destination may not be the same as the one selected in the previous status. z When you change the display after Windows starts up, do not press any key until switching is complete.
External Display 50 CAUTION z Before disconnecting the external display, switch to the internal LCD by pressing Fn + E ( )*2. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case, press Fn + E ( )*2 to reset the image quality. z The screen may become distorted due to the following operations. In this case, restart the computer. • Disconnecting an external display for which you have set high resolution or high refresh rate.
LAN 51 Connecting LAN 1 Turn off the computer. z Do not use standby or hibernation function. 2 3 Set the computer to the Cradle. 4 Turn on the computer. Connect the LAN port (A) and the network system (server, HUB, etc.) by using a LAN cable.
Disabling/Enabling Wireless Communication There are 3 ways of disabling and enabling wireless communication. z The wireless switch is at right next to DC-IN jack.
Disabling/Enabling Wireless Communication 53 z Do not restart, log off, or enter standby or hibernation immediately after turning on/off the switch. z Do not turn on/off the switch while Windows is starting up. z To use wireless communication, set the wireless devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] (default) in the [Advanced - Wireless Configuration] menu of the Setup Utility (Î page 62).
Disabling/Enabling Wireless Communication 54 To enable or disable particular wireless devices 1 2 Click the Wireless Switch Utility icon to show the pop-up menu. Select ON or OFF for the device you want to enable or disable. To change the function of the wireless switch In the default setting, the wireless switch enables devices that you select turning the wireless switch off last time. You can change this function.
Wireless LAN 55 CAUTION z Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may affect devices. Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wireless LAN. z To avoid unauthorized access to the computer through wireless LAN We recommend you to make security settings such as encryption before using wireless LAN.
Wireless LAN 56 z If the setting is changed in [Device Manager], the display will be changed accordingly. z Perform either of the following procedures to check the status in Intel® PROSet/Wireless Software. • Double-click , or on the notification area. • Click [start] - [All Programs] - [Intel PROSet Wireless] - [WiFi Connection Utility]. Setting the Profiles 1 Double-click The [Intel® z When / / on the notification area. PROSet/Wireless WiFi Connection Utility] screen appears.
Wireless LAN 57 Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) 1 2 Click or on the notification area. Click [802.11a Enabled] or [802.11a Disabled]. NOTE z In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. z The Wireless Switch Utility icon ( or ) indicates the on/off status of wireless LAN and/or Bluetooth and/or wireless WAN, not the setting of IEEE802.11a. z If IEEE802.
Bluetooth 58 You can access internet and other Bluetooth devices without connecting cables. NOTE z Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. z To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced - Wireless Configuration] menu of the Setup Utility (Î page 62). z The transmission rate will be lower when a microwave oven is used near by.
Setup Utility 59 You can make the settings of the computer’s operating environment (password settings, startup drive selection, etc.) To use all functions of the Setup Utility, connecting the USB keyboard to the computer or USB port of the Cradle is necessary. The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press buttons indicated in ( ).
Setup Utility 60 Information Menu Underlined items are the factory presets. Language English Japanese Product Information Computer information (cannot be changed.
Setup Utility 61 Main Menu Underlined items are the factory presets. System Date • Month/Day/Year. • You can useTab to move the cursor. [xx/xx/xxxx] System Time • 24-hr. style. • You can use Tab to move the cursor. [xx:xx:xx] Main Configuration Touchscreen Mode Touchscreen Mode Tablet Mode Auto Current Status • Only when [Touchscreen Mode] is set to [Auto]. Depending on the touchscreen mode setting, either “Touchscreen Mode” or “Tablet Mode” is displayed.
Setup Utility 62 Advanced Menu Underlined items are the factory presets. CPU Configuration Execute-Disable Bit Capability Disabled Enabled Hyper Threading Technology Disabled Enabled Intel (R) Virtualization Technology Disabled Enabled Peripheral Configuration SD Slot Disabled Enabled Legacy USB Support Disabled Enabled XWireless Configuration Enter the submenu*1. XSerial Port Configuration • Used to configure the GPS and Barcode Reader Enter the submenu*2.
Setup Utility 63 Boot Menu Underlined items are the factory preset Boot Option Priorities Boot Option # 1 USB Floppy Disk*1 Boot Option # 2 Hard Disk Boot Option # 3 USB Hard Disk Boot Option # 4 USB CD/DVD Drive To change the boot order The default order is [USB Floppy Disk*1] -> [Hard Disk] -> [USB Hard Disk] -> [USB CD/DVD Drive]. z Press (Enter) on the boot device you want to change and select the boot device from the following menu.
Setup Utility 64 Security Menu Underlined items are the factory presets. Boot Prompt Configuration Disabled Setup Utility Prompt Enabled • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not displayed on [Panasonic] boot screen. However U (F2) and will work even if the message is not displayed. Password on Boot Disabled Enabled XSet Supervisor Password Enter the sub-menu. Hard Disk Lock • Can be changed only when [Set Supervisor Password] is set.
Setup Utility 65 Exit Menu Save Values and Reboot Reboot the system after saving the changes. Reboot Without Saving Changes Reboot the system without saving the changes. Save Options Save Current Values Save the changes for all Setup options. Load Previous Values Load previous values for all Setup options. Load Default Values Load default values for all Setup options. Boot Override (Device Information) To select a boot device which operates only in the next booting.
Hardware Diagnostics 66 If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility. Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
Hardware Diagnostics 67 Regarding the PC-Diagnostic Utility NOTE z For the flash memory drive and memory only, you can select standard diagnostic check or extended diagnostic check. When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check. z You can operate using the internal keyboard. Operations External mouse operations Internal keyboard operations Select icon Place the cursor above the icon Press Space.
Hardware Diagnostics 4 Press Fn + B (F10). At the confirmation message, select [Yes] and press The computer will restart. 5 68 (Enter). Press and hold Ctrl + Fn + K (F7) while [Panasonic] boot screen is displayed. When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components. z If the password is requested, enter the password.
Hardware Diagnostics 6 69 When all the hardware has been checked, confirm the diagnostic check results. If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support. If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally.
Flash Memory Data Erase Utility 70 When disposing the computer or transferring the ownership, erase all flash memory data in order to avoid data leakage. Even if you erase the data or initialize the flash memory using normal Windows commands, the data can be read with some special software. Use the flash memory data erase utility to erase the data completely. Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s license agreement.
Flash Memory Data Erase Utility z At the confirmation message, select [Yes] and press The computer will restart. 5 Press and hold Fn + U (F2) or Fn + 71 (Enter). (Del) while [Panasonic] boot screen is displayed. The Setup Utility starts up. z If the password is requested, enter the Supervisor Password. 6 7 8 Set the Product Recovery DVD-ROM into the CD/DVD drive. Select the [Exit] menu, then select your CD/DVD drive in [Boot Override]. Press (Enter). z The computer will restart.
Error Code / Message 72 Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support. Error Code/Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc. z Start the Setup Utility and return the settings to the default values, and then change the settings as necessary.
Technical Information 73 Network Connections and Communications Software Close the communications software before using the power saving function. z If the power saving function (standby or hibernation) is activated while communications software is used, the network connection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. z In a network environment, set the [System standby] and [System hibernates] settings to [Never].
Troubleshooting (Advanced) 74 Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status (Î page 82). Shut Down Cannot shut down or restart Windows. z Remove USB devices. z It may take 1 or 2 minutes to shut down. Standby or Hibernation Cannot enter standby or hibernation.
Troubleshooting (Advanced) 75 Keyboard Cannot enter special characters (ß, à, ç, etc.) and symbols. z Use the character map. Click [start] - [All Programs] - [Accessories] - [System Tools] - [Character Map]. Network Cannot connect to network. z Set LAN (Î page 51). Cannot check the computer’s MAC address. z Follow the steps below. A Click [start] - [All Programs] - [Accessories] - [Command Prompt]. B Input “ipconfig/all”, and press (Enter).
Troubleshooting (Advanced) 76 Connecting Peripherals A peripheral device does not work. z Install the driver. z Contact the manufacturer of the device. z When operation resumes from standby or hibernation, devices such as a mouse may not function properly. In this case, restart the computer or reinitialize the device. z When is displayed in the Device Manager, remove and insert the device. If the problem persists, restart the computer.
Troubleshooting (Advanced) 77 Connecting Peripherals LAN transmission speed slows down noticeably. Wireless LAN connection is cut. z These problems may occur due to performance loss that results from the CPU power-saving function. Log on to Windows as an administrator and follow the steps below. A Click [start] - [Run] and input [c:\util\cpupower\setup.exe], and click [OK]. Follow the on-screen instructions.
Troubleshooting (Advanced) 78 Fingerprint Reader (only for model with Fingerprint Reader) The sensor does not enroll or authenti- z Slide your finger correctly. For further information about enrollment and authencate my fingerprint. tication, refer to “How to Use the Fingerprint Reader” (Î page 38) and [Fingerprint Tutorial]. • Click [start] - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].
Troubleshooting (Advanced) 79 Fingerprint Reader (only for model with Fingerprint Reader) User cannot use enrolled finger. (e.g. injury) z It is strongly recommended to enroll at least 2 fingers to avoid this problem. If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Enroll or Edit Fingerprints] wizard and enroll additional fingerprints.
Troubleshooting (Advanced) 80 Fingerprint Reader (only for model with Fingerprint Reader) Lost [Advanced Security] backup password. z To change the [Advanced Security] backup password, go to the [Enroll or Edit Fingerprints] wizard and swipe your finger and go through the Fingerprint enrollment. On the Advanced Security page you can change the backup password. Protector Suite QL reinstallation.
Troubleshooting (Advanced) 81 Fast User Switching Function Some applications do not work properly. z When switching to a different user with the Fast User Switching function, the following problems may occur. • Some applications may not work properly. • Key combination with Fn may not work. • The display settings may not be possible. • A serial mouse may not work. • Wireless LAN cannot be used. • Bluetooth cannot be used.
Troubleshooting (Advanced) 82 Checking the Computer’s Usage Status You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling Panasonic Technical Support for advice. NOTE z This computer periodically records the management information of the flash memory etc. The maximum data volume for each record is 1024 bytes. The information is only used for estimating the cause when the flash memory goes down by any possibility.
Troubleshooting (Advanced) 3 83 When the screen copy message appears, click [OK]. The screen image is saved in [My Documents] folder. z Alternatively you can save a copy of the screen in the following procedure. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy]. NOTE z The image is a bitmap file in 256 colors. z The default key combination to copy is Ctrl + Alt + Fn +K (F7)*7. You can change it in the following procedure.
Troubleshooting (Advanced) 84 Disabling auto-defragment Windows automatically processes “defragment” to speed up in accessing files, etc. However, this process is not always necessary because you can access files at high speed even if they are decentrally-saved in the flash memory. Also, we recommend disabling auto-defragment because reducing the number of writing times is effective to use the flash memory for a long period of time.
z Copyright This manual is copyrighted by Panasonic Corporation with all rights reserved. No part of this manual may be reproduced in any form without the prior written permission of Panasonic Corporation. No patent liability is assumed with respect to the use of the information contained herein. © Panasonic Corporation 2008 z Disclaimer Computer specifications and manuals are subject to change without notice.
