Operation Manual

25Service and support
Problem Possible cuse Solution
I can’t hear anything from the
headphones.
• The volume is o or too low.
• The headphones aren’t
connected properly.
• The headphones are
connected to the wrong jack
(i.e. external microphone jack).
• Turn on or turn up the volume.
• Disconnect the headphones and
connect them to the headphones
jack again.
• Disconnect the headphones and
connect them to the headphones
jack.
An external microphone connected to
Voice Tracer doesn’t work.
• The external microphone is
connected to the wrong jack
(headphones jack).
• Disconnect the external microphone
and connect it to the microphone jack
on Voice Tracer.