User Guide

21
English
English
Problem Cause Solution
The coffee is watery. The brew group is dirty or needs
to be lubricated.
Remove the brew group (see 'Removing
the brew group from the machine'), rinse
it under the tap and leave it to dry. Then
lubricate the moving parts (see
'Lubricating the brew group').
The machine is performing its self-
adjustment procedure. This
procedure is started automatically
when you use the machine for the
first time, when you change to
another type of coffee beans or
after a long period of non-use.
Brew 5 cups of coffee initially to allow the
machine to complete its self-adjustment
procedure.
The grinder is set to a too coarse
setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to before
taste the full difference.
The coffee is not hot
enough.
The temperature is set too low. Set the temperature to the maximum (see
'Adjusting the coffee temperature').
A cold cup reduces the
temperature of the drink.
Preheat the cups by rinsing them with hot
water.
 Adding milk reduces the
temperature of the drink.
Regardless of whether you add hot or cold
milk, adding milk always reduces the
temperature of the coffee. Preheat the
cups by rinsing them with hot water.
Coffee does not come out
or coffee comes out
slowly.
The AquaClean water filter was
not prepared properly for
installation.
Remove the AquaClean water filter and
try to brew a coffee again. If this works,
make sure that you have prepared the
AquaClean water filter properly before
you place it back. See chapter 'AquaClean
water filter' for step-by-step instructions.
After a long period of non-use, you need
to prepare the AquaClean water filter for
use again and then place it back. See step
1 - 3 of chapter 'Activating the AquaClean
water filter'.
The AquaClean water filter is
clogged.
Replace the AquaClean water filter every 3
months. A filter that is older than 3
months can become clogged.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting. Note that this will impact the
coffee taste.
 The brew group is dirty. Remove the brew group and rinse it under
the tap (see 'Cleaning the brew group
under the tap').
 The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and its
holes with a pipe cleaner or needle.