User Guide

Table Of Contents
19
English
English
If the descaling procedure was not completed, the machine will require another descaling
procedure as soon as possible.
Ordering accessories
To clean and descale the machine, only use the Philips maintenance products. These products can
be purchased from your local retailer, from the authorized service centers or online at
www.philips.com/parts-and-accessories. To find a full list of spare parts online, enter the model
number of your machine. You can find the model number on the inside of the service door.
Maintenance products and type numbers:
-
Descaling solution CA6700
-
AquaClean water filter CA6903
-
Brew group grease HD5061
-
Coffee oil remover tablets CA6704
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. For
support, download the Coffee+ app through your app store, or by scanning the QR code on the
cover of this booklet. Support videos and a complete list of frequently asked questions are available
on www.philips.com/coffee-care. If you are unable to solve the problem, contact the Consumer
Care Center in your country.
Warning icons
Warning
icon
Solution
The 'water tank empty' light is on
- The water tank is almost empty. Fill the water tank with fresh water to the
maximum level indication.
- The water tank is not in place. Place back the water tank.
The 'empty coffee grounds container' light is on
- The coffee grounds container is full. Remove and empty the coffee grounds
container while the machine is switched on. Wait at least 5 seconds before you
reinsert the container.
The alarm light is on
- The coffee grounds container and/or the drip tray is not in place or not placed
correctly. Place back the coffee grounds container and/or the drip tray and
make sure they are in the correct position.
- The service door is open. Remove the water tank and make sure the service
door is closed.