Important Information Manual

Problem Possible cause Solution
The appliance has a lower
suction power than usual.
The filter and the cyclone are
dirty.
Clean the filter and the cyclone.
You have not connected the
dust bucket, the dust
separator and the cyclone
properly. Incorrect assembly
of these parts causes air
leakage, which leads to loss
of suction power.
Connect the dust bucket, the dust
separator and the cyclone properly.
Dust escapes from the
appliance.
The filter is dirty. Clean the filter.
The brush does not turn
anymore.
The brush encounters too
much resistance.
Clean the brush with a pair of scissors or
by hand. If you clean the roller brush by
hand, pull the hairs or threads from the
widest side to the narrowest side of the
roller brush (see user manual).
You switched on the
appliance by pressing the on
button on the handheld
vacuum cleaner.
Switch off the appliance by pressing the
on button on the handheld vacuum
cleaner again. Then switch it on again by
pressing the on button on the stick.
The water flow from the
water tank is reduced
The wetting strip is blocked
by excessive residue.
Remove the wetting strip and clean it.
The microfiber mopping pad
is not placed correctly. It
covers the wetting strip and
blocks the water flow from
the wetting strip.
Make sure that the Velcro strips on the
mopping pad and the Velcro strips on
the water tank are perfectly aligned.
Also make sure the striped side of the
mopping pad is facing outwards, away
from the bottom of the water tank.
The water tank is empty or
nearly empty.
Refill the water tank.
You use a microfiber
mopping pad that is not
supplied by Philips.
Only use an original Philips microfiber
mopping pad. You can buy these
mopping pads in the online Philips shop
at www.shop.philips.com/service or at
your Philips dealer.
The output of water is
faster and larger than
normal.
If the water tank produces an
uncontrolled and too large
amount of water, the cap of
the tank is probably not
closed properly.
Check the cap and make sure it is fully
and properly closed.
The strip is not placed
properly in the bottom of the
water tank.
Check the strip and make sure that it is
fitted properly n the bottom plate of the
water tank.
The floor dries with stripes
when I use the water tank.
You added too much liquid
cleaner to the water.
Use only a few drops or use a cleaner
that foams less.
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English