Important Information Manual

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Follow your country's rules for the separate collection of electrical and electronic products and
batteries. Correct disposal helps prevent negative consequences for the environment and human
health.
Removing disposable batteries
To remove disposable batteries, see the instructions for placing and/or removing batteries in the user
manual.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
Possible cause Solution
The suction power is
insufficient.
The dust container is full. Empty the dust container.
The filters are dirty. Clean or replace the filters.
The suction power is set to a
low setting.
Increase the suction power with the
regulator on the appliance or on the
handgrip.
The nozzle, tube or hose is
blocked up.
To remove the obstruction, disconnect
the blocked-up item and connect it (as
far as possible) the other way around.
Switch on the vacuum cleaner to force
the air through the blocked-up item in
opposite direction.
When I use my vacuum
cleaner I sometimes feel
electric shocks.
Your vacuum cleaner builds
up static electricity. The
lower the air humidity, the
more static electricity the
appliance builds up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, a radiator etc.).
You can also raise the air humidity level
in the room.
For models with remote
control: The remote
control does not work.
The batteries do not make
full contact or have not been
inserted properly.
Remove the lid of the battery
compartment and insert the batteries
correctly. Make sure the - and + poles
point in the right direction.
The batteries are empty. Replace the batteries. You can continue
to vacuum but you cannot use the
remote control to increase or decrease
the suction power or to switch off the
appliance. To switch off the appliance,
press the on/off button on the
appliance.
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