User manual

Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care Centre
in your country. You nd its phone number in the worldwide guarantee
leaet. If there is no Customer Care Centre in your country, go to your
local Philips dealer or contact the Service Department of Philips Domestic
Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Customer Care Centre in your country.
1 ThelightintheFilter-Cleanbuttonashes.
- The lter cylinder needs to be cleaned. Press the Filter-Clean button to
clean the lter cylinder.
2 The appliance cannot be switched on and the suction power lights
ash.
- The lter cylinder case with the lter cylinder in it has not been
inserted into the dust bucket. Insert the lter cylinder case with the
lter cylinder.
3 Thesuctionpowerisinsufcient.
- Perhaps you have selected a low suction power setting. Select a higher
suction power setting.
- Perhaps the lter cylinder is lled with dirt. If necessary, clean this lter.
- Perhaps the motor protection lter and/or the Ultra Clean Air HEPA
13 lter are dirty. Clean or replace the lters.
- Check if the nozzle or the hose is blocked up. To remove the
obstruction, disconnect the blocked-up item and connect it (as far as
possible) the other way around. Switch on the vacuum cleaner to force
the air through the blocked-up item in opposite direction
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