User manual


This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The light in the
AutoClean button
(for types without
display) or the
AutoClean symbol
on the display (for
types with display)
ashes.
The lter cylinder needs
to be cleaned.
Press the AutoClean button to clean the lter
cylinder.
The suction power
is insufcient.
You have selected a low
suction power setting.
Select a higher suction power setting.
The lter cylinder is
clogged with dirt.
Clean the lter cylinder (see chapter ‘Cleaning
and maintenance’).
The motor protection
lter and/or the HEPA
lter are dirty.
Clean or replace the lters (see chapter
‘Cleaning and maintenance’).
The nozzle, hose or
tube is blocked up.
To remove the obstruction, disconnect the
blocked-up item and connect it (as far as
possible) the other way around. Switch on the
vacuum cleaner to force the air through the
blocked-up item in opposite direction.
The infrared remote
control does not
function.
You have not inserted
the batteries properly
or the batteries are
empty.
Insert the batteries properly or replace them.
See chapter ‘Replacement’.
The appliance does
not function and the
standby light on the
cover of the
appliance ashes.
The dust bucket and/or
the lter cylinder unit
are not installed
properly.
Unplug the appliance. Make sure that the lter
cylinder is assembled properly into the lter
cylinder case (‘click’). Also make sure that the
lter cylinder unit is inserted properly into the
dust bucket (‘click’).
The cover is not closed
properly.
Make sure the cover is closed properly. Put the
plug in the wall socket and try again.
When I use my
vacuum cleaner I
sometimes feel
electric shocks.
Your vacuum cleaner
has built up static
electricity. The lower the
air humidity in the
rooms, the more static
electricity the appliance
builds up.
To reduce this inconvenience, we advise you to
discharge the appliance by frequently holding
the tube against other metal objects in the
room (for example legs of a table or chair,
radiator etc.).
ENGLISH 15