User Guide

14
Troubleshooting
This chapter summarizes the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or contact the
Consumer Care Center in your country.
Problem Possible cause Solution
The iron does not produce
any steam.
There is not enough water in the
water tank.
Fill the water tank beyond the MIN indication. Press
and hold the steam trigger until steam comes out. It
may take up to 30 seconds until steam comes out.
You did not press the steam
trigger.
Press and hold the steam trigger until steam comes
out.
The steam function has
been disabled until you have
performed the Calc-Clean
process.
Perform the Calc-Clean process to restore the
steam function. (see chapter ‘Cleaning and
maintenance’)
The water tank is not placed in
the appliance properly.
Fit the water tank back into the appliance rmly
(‘click’).
At the start of your ironing
session, the steam trigger has not
been pressed long enough.
Press and hold the steam trigger until steam comes
out. It may take up to 30 seconds until steam comes
out.
The light of the CALC-CLEAN
button ashes and the
appliance beeps.
This is the Calc-Clean reminder. Perform the Calc-Clean after the Calc-Clean
reminder is given (see chapter 'Cleaning and
maintenance').
No steam comes out of the
soleplate, the light of the
CALC-CLEAN button ashes
and the appliance beeps.
You have not done or have
not completed the Calc-Clean
process.
Perform the Calc-Clean process to enable the
steam function again (see chapter ‘Cleaning and
maintenance’).
The appliance has switched
o.
The auto shut-o function is
activated automatically when the
appliance has not been used for
more than 5 minutes.
To activate the appliance again, press the on/o
button. The appliance then starts to heat up again.
The appliance produces a
loud pumping sound.
The water tank is empty. Fill the water tank with water and press the steam
trigger until the pumping sound becomes softer
and steam comes out of the soleplate.
Water droplets come out of
the soleplate.
After the Calc-Clean process
remaining water may drip out of
the soleplate.
Wipe the soleplate dry with a piece of cloth. If the
Calc-Clean light still ashes and the appliance still
beeps, perform the Calc-Clean process (see chapter
‘Cleaning and maintenance’).
The Calc-Clean process has not
been completed.
You have to perform the Calc-Clean process again
(see chapter ‘Cleaning and maintenance’).
Steam condenses into water in
the hose when you use steam for
the rst time or have not used it
for a long time.
This is normal. Hold the iron away from the garment
and press the steam trigger. Wait until steam
instead of water comes out of the soleplate.
Dirty water and impurities
come out of the soleplate.
Impurities or chemicals present in
the water have deposited in the
steam vents and/or soleplate.
Perform the Calc-Clean process regularly (see
chapter ‘Cleaning and maintenance’).
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