Operation Manual

Problem Cause Solution
The warm light
does not go on
when the
cooking process
is nished.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
HD4738/4733: You have set
the function selection switch
to CONGEE. At the end of
the congee cooking process,
the rice cooker does not
switch to the keep-warm
mode.
Water or bubbles
spill out of the
appliance during
rice cooking.
Too much water was used for
cooking rice.
Make sure that you add water to the level
indicated on the scale inside the inner pot
that corresponds to the number of cups of
rice used. Make sure the water does not
exceed the next level on the scale as this
may cause overow during cooking.
You are cooking a type of rice
that requires more water to
be cooked, e.g. parboiled rice.
This happens when you add water to a level
that exceeds the next level above the level
indicated for the number of cups of rice
used. If you want to cook a type or rice that
requires more water, do not cook more
than 2-8 cups for HD4738/HD4728, 2-6
cups for HD4733 or 1-3 cups for HD4723
to prevent the inner pot from overowing.
The rice is not
cooked.
Not enough water has been
added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using
the appliance’).
The cooking process has not
started.
You have failed to press down the control
lever to start the cooking process.
The inner pot is not properly
in contact with the heating
element.
Make sure that there is no foreign residue
on the heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The rice is
cooked too hard.
Not enough water was used
for cooking rice.
Add slightly more water to the level
indicated on the cale inside the inner pot
that corresponds to the number of cups of
rice used. Make sure the water does not
exceed the next level on the scale as this
may cause overow during cooking.
HD4738/HD4733 only: You
have set the function selection
switch to CONGEE.
See chapter ‘Using the appliance’.
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