User manual

Problem Cause Solution
The keep-warm light
does not go on when
the cooking process is
nished.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The rice is not
cooked.
Not enough water has
been added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using
the appliance’).
The cooking process has
not started.
You have failed to press down the control
lever.
The inner pot is not
properly in contact with
the heating element.
Make sure that there is no foreign residue on
the heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The rice is too hard
or too soft.
Not enough or too much
water has been added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using
the appliance’).
The rice is scorched. The rice has not been
rinsed well.
Rinse the rice until water runs clear.
The rice cooker does
not automatically
switch to the keep-
warm mode.
The temperature control
is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The food has not
been steamed
properly.
There is too much food
in the steam tray.
Distribute the food evenly and do not steam
too much food at one time.
ENGLISH10