operation manual

Problem Solution
The lid cannot be opened. A vacuum may have temporarily formed under the lid.
Switch off the machine. Pull the lever up as far as it goes and wait 24
hours before you open the lid. You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged. If
the sieve is clogged, unclog it by rinsing the pod holder under a running
tap. If necessary, use a washing-up brush or a pin to unclog the sieve.
If problems continue to occur, dial 0570-067788 to contact the SENSEO
®
helpdesk (Japanese speaking only).
The coffee machine
produces less coffee than
before.
Perhaps the sieve in the centre of the pod holder is clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve.
Descale the machine (see chapter ‘Descaling’).
The SENSEO
®
coffee
machine brews only a small
quantity of coffee or no
coffee at all when it is used
for the rst time.
You have not ushed the machine properly before rst use. As a result,
the boiler is not or not completely lled. Flush the machine properly (see
chapter ‘Preparing the machine for use’) before you brew another cup of
coffee.
The lid cannot be closed
properly.
Perhaps a used coffee pod is sticking to the water distribution disc. If this is
the case, remove the used pod.
The machine has been
stored in a room that was
not frost-free.
Dial 0570-067788 to contact the SENSEO
®
helpdesk (Japanese speaking
only).
The SENSEO
®
coffee is
not strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder ° and the
1-cup button °. Use 2 pods in combination with the 2-cup pod holder
°° and the 2-cup button °°;
you have placed the coffee pod(s) properly in the centre of the pod
holder, to prevent water from escaping along the edge of the pod(s).
When you use two coffee pods on top of each other, make sure that the
convex sides of both pods point downwards and press the pods lightly
into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;
The coffee is not hot
enough.
Do not use cups that are too large, as they cause the coffee to get cold
more quickly. When you use cups, make sure they have a capacity of
150ml. When you use a mug, make sure it has a capacity of 280ml.
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4222.001.9743.3.indd 28 20-10-2008 12:00:37