Operation Manual

Problem Solution
The machine has been
stored in a room that
was not frost-free.
Contact the Philips Consumer Care Centre in your country.
The SENSEO
®
coffee is
not strong enough.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder q and the
1-cup button q. Use 2 pods in combination with the 2-cup pod holder qq
and the 2-cup button qq;
you have placed the coffee pod(s) properly in the centre of the pod holder,
to prevent water from escaping along the edge of the pod(s). When you use
two coffee pods on top of each other, make sure that the convex sides of
both pods point downwards and press the pods lightly into the pod holder;
you have not used the same coffee pod twice by accident;
the coffee in the pod is evenly distributed;
If you prefer a more robust avour, SENSEO
®
coffee pods with a stronger
blend are available.
The SENSEO
®
coffee is
too strong.
If you prefer a milder avour, SENSEO
®
coffee pods with a milder blend are
available.
The coffee is not
hot enough.
Do not use cups that are too large, as they cause the coffee to get cold more
quickly. Make sure the cups have a capacity of at least 150ml.
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