User manual

The machine is stuck in the
descaling procedure.
The descaling process
has been interrupted or
proceeded in an
incorrect order.
Press the on/off button. You can restart
the descaling procedure or follow the
instructions in chapter ‘Descaling the
machine’, section ‘Interruption of the
descaling process'.
The coffee is not hot enough. The cups you use are
cold.
Preheat the cups by rinsing them with
hot water.
You added milk. Whether the milk you add is warm or
cold, it will always decrease the
temperature of the coffee to some
extent.
The coffee temperature
decreases over time.
The machine has not
been descaled in time.
Descale the machine.
No hot water or steam comes
out of the hot water/steam
wand.
The hot water/steam
wand is clogged.
Check if the hole of the hot water/steam
wand is clogged. If so, clean the hole
with a pin.
The automatic milk
frother may be dirty.
Clean the automatic milk frother.
Replace the water filter
(if present).
Remove the water filter en try again to
dispense hot water. If this works replace
the water filter.
The coffee has too little crema
or is watery.
The grinder is set to a
coarse setting.
Adjust the grinder to a finer setting.
The coffee blend is not
the correct one.
Try another coffee blend.
The machine is
performing its self-
adjustment.
Brew a few cups of coffee.
The brew group is dirty. Clean the brew group.
The brew group cannot be
removed.
The brew group is not
positioned correctly.
Close the maintenance door. Switch the
machine off and back on again. Wait for
the machine ready screen to appear
and then remove the brew group.
The coffee grounds
container is not
removed.
Remove the coffee grounds container
before removing the brew group.
The machine is still in the
descaling process.
You cannot remove the brew group
when the descaling process is active.
First complete the descaling process
and then remove the brew group.
The brew group cannot be
inserted.
The brew group is not in
the correct position.
The brew group was not put in rest
position before it was placed back.
Make sure that the lever is in contact
with the base of the brew group and
that the hook of the brew group is in the
correct position.
28
English