Operation Manual
76
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or
contact the Philips hotline in your country.
Contact details can be found in the warranty booklet supplied separately
or at www.philips.com/support.
Machine actions Causes Solutions
Error Code 1
Co ee grinder blocked.
Co ee outlet duct clogged. Thoroughly clean the co ee
outlet duct as described in the
“Weekly Cleaning of the Brew
Group” chapter.
Error Code 3-4
The brew group is blocked and
cannot be pulled out.
The brew group is out of place. Close the service door. Turn
o and back on the machine.
The brew group automatically
returns to the initial position.
Error Code 5
Water circuit error.
Air in the water circuit. Remove and put back the water
tank a few times, making sure
it is properly reinserted. Check
that the water tank compart-
ment is clean.
If the Intenza+ lter is installed,
remove it. Turn o and back on
the machine. When the machine
is ready for use, put the lter
back.