User Manual

17ENGLISH
Problem Possible cause Solution
My home-made
fries do not turn
out as expected.
You did not use the
right potato type.
To get the best results, use fresh russet
potatoes. If you need to store the
potatoes, do not store them in a cold
environment like in a fridge. Choose
potatoes whose package states that
they are suitable for frying.
The amount of
ingredients in the
basket is too big.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the free
Airfryer App).
Certain types of
ingredients need to be
shaken halfway through
the cooking time.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the free
Airfryer App).
The Airfryer does
not switch on.
The appliance is not
plugged in.
When you switch on the appliance,
you hear the sound of the working fan.
If you do not hear this sound, check if
the plug is inserted in the wall outlet
properly.
You have set the timer
to a time shorter than 5
minutes.
Set the timer to a time of 5 minutes or
more.
Several appliances
are connected to one
outlet.
The Airfryer has a high wattage. Try a
dierent outlet and check the fuses.
I see some peeling
o spots inside my
Airfryer.
Some small spots can
appear inside the pan
of the Airfryer due to
the incidental touching
or scratching of the
coating (e.g. during
cleaning with harsh
cleaning tools and/
or while inserting the
basket).
You can prevent damage by lowering
the basket into the pan properly. If you
insert the basket at an angle, its side
may knock against the wall of the pan,
causing small pieces of coating to chip
o. If this occurs, please be informed
that this is not harmful as all materials
used are food-safe.