English 02 USER MANUAL Type HD9712 02 EN Read carefully before using the machine. Register your product and get support at www.saeco.
IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: 1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid. 4. Close supervision is necessary when the appliance is used by or near children. 5. Unplug from outlet when not in use and before cleaning.
CAUTION This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only. 1. Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage. 2.
2 ENGLISH Congratulations on your purchase of a Saeco Incanto Executive fully automatic coffee machine! To fully benefit from the support that Saeco offers, please register your product at www.saeco.com/welcome. This user manual applies to HD9712. The machine is suitable for preparing espresso coffee using whole coffee beans, and it is supplied with a milk carafe to prepare a perfect Cappuccino or Latte Macchiato in a quick and easy way.
ENGLISH BREWING ESPRESSO AND LONG ESPRESSO .......................................................28 Brewing Espresso and Long Espresso Using Coffee Beans .................................................................28 Brewing Espresso and Long Espresso Using Pre-Ground Coffee .........................................................30 MILK CARAFE..................................................................................................32 Filling the Milk Carafe .................................
4 ENGLISH IMPORTANT Safety Instructions This machine is equipped with safety devices. Nevertheless, read and follow the safety instructions carefully and only use the machine properly as described in these instructions to avoid accidental injury or damage due to improper use of the machine. Keep this user manual for future reference. The term WARNING and this icon warn against possible severe injuries, danger to life and/or damage to the machine.
ENGLISH • • • • • • • • • • • 5 - If the machine will not be used for a long time; - before cleaning the machine. Pull on the mains plug, not on the power cord. Do not touch the mains plug with wet hands. Do not use the machine if the mains plug, the power cord or the machine itself is damaged. Do not make any modifications to the machine or its power cord. Only have repairs carried out by a service centre authorised by Philips to avoid any hazard.
6 ENGLISH Cautions • The machine is for household use only. It is not intended for use in environments such as canteens, staff kitchens of shops, offices, factories or other work environments. • Always put the machine on a flat and stable surface. • Do not place the machine on hot surfaces, directly next to a hot oven, heater units or similar sources of heat. • Only put roasted coffee beans into the coffee bean hopper.
ENGLISH 7 Electromagnetic Fields This appliance complies with all the applicable standards and regulations relating to the exposure to electromagnetic fields. Disposal This symbol on a product indicates that the product is covered by EU Directive 2012/19/EU. Please inform yourself about the local separate collection system for electrical and electronic products. Follow local regulations and do not dispose of the product as household waste.
8 INSTALLATION Product Overview 1 14 2 3 4 9 17 10 5 6 11 15 16 12 7 18 23 19 13 8 21 25 20 24 22 30 37 26 38 39 15/01/15 10:38 31 27 28 32 29 34 33 36 35
ENGLISH General Description 1. Cup-warming surface 2. Coffee bean hopper with lid 3. Water tank + lid 4. Pre-ground coffee compartment 5. Service door 6. Saeco Brewing System (SBS) dial 7. Steam/hot water wand 8. Full drip tray indicator 9. Coffee grinder adjustment 10. Control panel 11. Carafe coupling cap 12. Coffee dispensing spout 13. Drip tray (external) 14. Brew group 15. Coffee grounds drawer 16. Drip tray (internal) 17. Service door button 18. Power button 19. Power cord socket 20. Milk carafe 21.
10 ENGLISH PREPARING FOR USE Machine Packaging The original packaging has been designed and constructed to protect the machine during transport. We recommend keeping the packaging material for possible future transport. Machine Installation 1 Remove the drip tray with grill from the packaging. 2 Remove the machine from the packaging. 3 For best use, it is recommended to: • • • Choose a safe, level surface where there will be no danger of overturning the machine or being injured.
ENGLISH 11 5 Lift the left outer lid and remove the inner lid. 6 Remove the water tank by using the handle. 7 Rinse the water tank with fresh water. 8 Fill the water tank with fresh water up to the MAX level and put it back into the machine. Make sure it is fully inserted. Caution: Never fill the water tank with warm, hot, sparkling water or any other liquid, as this may cause damage to the water tank and the machine. 9 Lift the coffee bean hopper lid and remove the inner lid.
12 ENGLISH 11 Insert the plug into the socket located on the back of the machine. 12 Insert the plug on the other end of the power cord into a wall socket with suitable power voltage. 13 Switch the power button to “I” to turn on the machine. 14 This screen is displayed. Select the desired language by pressing the “ ITALIANO ITALIANO CH or “ ” scrolling button. ENGLISH DEUTSCH FRANÇAIS ESPAÑOL PORTOGUÊS 15 Press the “ ” button to confirm.
ENGLISH 13 USING THE MACHINE FOR THE FIRST TIME Automatic Rinse/Self-Cleaning Cycle When warm-up has been completed, the machine automatically performs a rinse/self-cleaning cycle of the internal circuits with fresh water. This takes less than a minute. 1 Place a container under the coffee dispensing spout to catch the small amount of water which will be dispensed. RINSING 2 This screen is displayed. Wait for the cycle to finish automatically.
14 ENGLISH Manual Rinse Cycle You need to perform a rinse cycle when using the machine for the first time. During this process, the coffee brewing cycle is activated and fresh water flows through the dispensing spout. This takes a few minutes. 1 Place a container under the coffee dispensing spout. 2 To select the pre-ground coffee brewing function, press the “ ton until the “ 1 3 Press the “ ” icon is displayed. ” button. Note: Do not add any pre-ground coffee into the compartment.
ENGLISH 15 5 When dispensing has been completed, empty the container and place it back under the steam/hot water wand. 6 Press the “ 15/01/15 10:38 7 Press the “ ” button. ” button to start dispensing hot water. SELECT HOT WATER OR STEAM HOT WATER 8 This icon is displayed during the preheating time required by the machine. HOT WATER Note: Dispensing can be stopped by pressing the button.
16 ENGLISH 9 After dispensing water, remove and empty the container. 10 Repeat the steps from 5 to 9 until the water tank is empty, then continue with step 11. 11 At the end of this operation, fill the water tank again up to the MAX level. Now the machine is ready to brew coffee. Note: When you have not used the machine for two or more weeks, the machine will perform an automatic rinse/self-cleaning cycle after you turn it on. Following this, you need to perform a manual rinse cycle as described above.
ENGLISH 17 C 2 Wait for one minute. Note: The numbers on the water hardness test strip correspond to the water hardness adjustment settings. More precisely: 1 = 1 (very soft water) 2 = 2 (soft water) 3 = 3 (hard water) 4 = 4 (very hard water) The letters correspond to the references that are located at the base of the “INTENZA+” water filter (see next chapter). 1 Intenza Aroma System B A 2 3 4 Machine Water Hardness Setting 3 Check how many squares have changed to red, then refer to the table.
18 ENGLISH 7 Select the “WATER HARDNESS” option by pressing the “ 2.4. WATER SETTINGS WATER HARDNESS ENABLE FILTER 4 ” button to access the menu. OFF ACTIVATE FILTER 8 Set the water hardness value by pressing the “ 2.4.1. WATER SETTINGS button. Press the “ WATER HARDNESS ” or “ ” scrolling ” button to confirm. 1 2 3 4 2.4. WATER SETTINGS WATER HARDNESS ENABLE FILTER 4 OFF ACTIVATE FILTER 9 To exit, press the “ 15/01/15 10:38 displayed.
ENGLISH 19 "INTENZA+" WATER FILTER “INTENZA+” Water Filter Installation We recommend installing the “INTENZA+” water filter as this prevents limescale build-up and preserves a more intense aroma to your espresso. The INTENZA+ water filter can be purchased separately. For further details, please refer to the "Ordering Maintenance Products" chapter in this user manual. Water is a crucial part of every espresso, so it is very important to always have it professionally filtered.
20 ENGLISH 4 Insert the filter into the empty water tank. Press it down until it cannot move any further. 5 Fill the water tank with fresh water up to the MAX level and put it back into the machine. 6 Place a large container (1,5 l) under the steam/hot water wand. 7 Press the “ ” button to access the machine main menu. 8 Press the “ ” button to select “WATER SETTINGS”. 15/01/15 10:38 2.
ENGLISH 21 9 Press the “ 2. MACHINE SETTINGS ” button to confirm. GENERAL SETTINGS DISPLAY SETTINGS CALENDAR SETTINGS WATER SETTINGS MAINTENANCE SETTINGS FACTORY SETTINGS 10 Press the “ 2.4. WATER SETTINGS WATER HARDNESS ENABLE FILTER 3 OFF ” button to select “ACTIVATE FILTER” and press the “ button to confirm. ACTIVATE FILTER 2.4.3. WATER SETTINGS 11 Press the “ ” button to confirm the filter activation procedure.
22 ENGLISH 14 The machine starts dispensing water. This screen will be displayed. At ACTIVATE FILTER the end of the operation, remove the container. Replacing the “INTENZA+” Water Filter When the “INTENZA+” water filter needs to be replaced, the “ displayed. 15/01/15 10:38 ” icon is 1 Replace the filter as described in the previous chapter. 2 The machine is now programmed to manage a new filter. 2.4.
ENGLISH 23 ADJUSTMENTS The machine allows for certain adjustments so that you can brew the best tasting coffee possible. Saeco Adapting System Coffee is a natural product and its characteristics may change according to its origin, blend and roast. The machine is equipped with a self-adjusting system allowing you to use all types of coffee beans available on the market (except for caramelized beans).
24 ENGLISH 2 Place a cup under the dispensing spout. Press the “ ” button to brew an espresso. 3 Press and turn the grinder adjustment knob one notch at a time. You will taste the difference after brewing 2-3 cups of espresso. 4 The reference marks on the coffee bean hopper lid indicate the grind setting.
ENGLISH 25 Adjusting the Crema and Coffee Strength (Saeco Brewing System) The Saeco Brewing System (SBS) allows you to customize the coffee crema and flavour intensity by adjusting the coffee brewing speed. - Turn the knob counter-clockwise to increase the flow rate: coffee becomes lighter and has less crema. - Turn the knob clockwise to decrease the flow rate: coffee becomes stronger and has more crema. Note: The flow rate can be adjusted while brewing coffee.
26 ENGLISH 1 To temporarily change the amount of ground coffee, press the “ ” button on the control panel. 10:38 2 The aroma changes by one degree, according to the selected amount: = mild dose = medium dose = strong dose = the beverage is brewed using pre-ground coffee Note: This adjustment is not available for American coffee. Adjusting the Dispensing Spout The height of the dispensing spout can be adjusted to better fit the size of the cups that you wish to use.
ENGLISH 27 For large cups; For Latte Macchiato cups. Note: The dispensing spout can also be removed to allow you to use large containers. Two cups can be placed under the dispensing spout to brew two coffees at the same time. Adjusting the Coffee Length The machine allows you to adjust the amount of brewed coffee or milk according to your taste and the size of your cups. Each time the “ ”, “ ” and “ ” buttons are pressed, the machine brews a pre-set amount of product.
28 ENGLISH 2 Press and hold the “ ” button until the “ ” icon is displayed. Then release the button. The machine is now in programming mode. The machine starts brewing coffee. 3 When the “ ” icon is displayed, press the button as soon as the desired amount of coffee is reached. The “ ” button is now programmed; each time it is pressed, the machine will brew the same amount of espresso that was just programmed. Note: Follow the same procedure to program the “ ” and “ ” buttons.
ENGLISH 29 2 Press the “ a coffee or the “ ” button for an espresso, the “ ” button for a long coffee. ” button for 3 To brew 1 espresso, 1 coffee or 1 long coffee, press the desired button ESPRESSO once. This screen will be displayed. 4 To brew 2 cups of espresso, 2 cups of coffee or 2 cups of long coffee, DOUBLE ESPRESSO press the desired button twice consecutively. This screen will be displayed. Note: In this operating mode, the machine automatically grinds and doses the proper amount of coffee.
30 ENGLISH Brewing Espresso and Long Espresso Using Pre-Ground Coffee This function allows you to use pre-ground and decaffeinated coffee. With the pre-ground coffee function you can only brew one coffee at a time. 1 To select the pre-ground coffee function, press the “ the “ ” button until ” icon is displayed. 2 Place a cup under the dispensing spout. 3 Press the “ for a coffee or the “ starts.
ENGLISH 31 5 Apply some pressure to open the pre-ground coffee compartment lid. 6 Add one measuring scoop of pre-ground coffee into the compartment. Use only the measuring scoop supplied with the machine. Then close the pre-ground coffee compartment lid. Warning: Add only pre-ground coffee to the pre-ground coffee compartment. Other substances and objects may cause severe damage to the machine.
32 ENGLISH MILK CARAFE This chapter explains how to use the milk carafe to prepare a cappuccino, a Latte Macchiato or hot milk. Note: Before using the milk carafe, clean it thoroughly as described in the “Cleaning and Maintenance” chapter. We recommend filling it with cold milk (approx. 5°C). Put the carafe back in the refrigerator after use. DO NOT leave milk out of the refrigerator for more than 15 minutes. Warning: Only put milk or water for cleaning in the carafe.
ENGLISH 33 4 Refit the lid and close the milk carafe dispensing spout by turning it counter-clockwise. The milk carafe is now ready for use. Inserting the Milk Carafe 1 Slightly tilt the milk carafe and insert its front part into the machine. 2 At this stage, the carafe holes (A) are lower than the couplings (C). The C pins (B) are located at the same height as the guides (D).
34 ENGLISH 3 Push the carafe towards the bottom while rotating it at the same time until it is locked onto the (external) drip tray (E). Caution: Do not force the carafe while inserting it. E Removing the Milk Carafe 1 Close the milk carafe dispensing spout by turning it counter-clockwise. Wait a few seconds. The machine starts the automatic cleaning cycle (see the "Cleaning and Maintenance" chapter).
ENGLISH 35 Emptying the Milk Carafe 1 Open the milk carafe dispensing spout by turning it clockwise. 2 Press the release buttons. 3 Lift the lid. Empty the milk carafe and clean it properly. Note: After each use, clean the milk carafe as described in the “Cleaning and Maintenance” chapter.
36 ENGLISH BREWING A CAPPUCCINO Warning: Danger of burning! Dispensing may be preceded by jets of milk and steam. Never seize the carafe handle during the cleaning cycle: danger of burning! Wait until the end of the cycle before removing the milk carafe. 1 Fill the carafe with milk. The milk level must be between the minimum (MIN) and maximum (MAX) level indicators shown on the carafe.
ENGLISH 37 5 Press the “ CAPPUCCINO ECO MODE ON CAPPUCCINO ” button to start dispensing. 6 The machine is warming up. Note: If the “ECOMODE” function is activated, the machine requires a longer waiting time for warm-up. ” button is pressed, the “ECOMODE” function is deactivated and If the “ set to “OFF”. In this case, the system requires a shorter waiting time for warm-up but has a higher energy consumption. For further details, please refer to the “Machine Programming” chapter.
38 ENGLISH CAPPUCCINO 8 Once the milk froth has been dispensed, the machine brews coffee. Brewing can be stopped earlier by pressing the “ ” button. 9 Remove the cup and close the milk dispensing spout by turning it counter clockwise. 10 Wait for a few seconds. The machine starts the automatic cleaning cycle (see the "Cleaning and Maintenance" chapter). 11 Wait until the end of the cleaning cycle, remove the milk carafe and place it in the refrigerator.
ENGLISH 39 CAPPUCCINO 4 The machine is warming up. ECO MODE ON CAPPUCCINO 5 When this screen is displayed, the machine starts dispensing milk froth into the cup. Press the “ milk is reached. CAPPUCCINO ” button as soon as the desired amount of 6 Once the milk froth has been dispensed, the machine starts brewing coffee. When the desired amount of coffee is reached, press the “ button. ” The “ ” button is now programmed.
40 ENGLISH DISPENSING LATTE MACCHIATO Warning: Danger of burning! Dispensing may be preceded by jets of milk and steam. Never seize the carafe handle during the cleaning cycle: danger of burning! Wait until the end of the cycle before removing the milk carafe. 1 Fill the carafe with milk. The milk level must be between the minimum (MIN) and maximum (MAX) level indicators shown on the carafe.
ENGLISH 41 4 Open the milk carafe dispensing spout by turning it clockwise. 5 Press the “ LATTE MACCHIATO ECO MODE ON LATTE MACCHIATO ” button to start dispensing. 6 The machine is warming up. Note: If the ECOMODE function is activated, the machine requires a longer ” button is pressed, the ECOMODE waiting time for warm-up. If the “ function is deactivated and set to “OFF”. In this case, the system requires a shorter waiting time for warm-up but has a higher energy consumption.
42 ENGLISH LATTE MACCHIATO Note: Milk dispensing can be increased by pressing the “ amount of hot milk dispensed has no froth. LATTE MACCHIATO ” button. The extra 8 Once the milk froth has been dispensed, the machine brews coffee. Brewing can be stopped earlier by pressing the “ ” button. 9 Remove the cup and close the milk dispensing spout by turning it counter clockwise. 10 Wait for a few seconds. The machine starts the automatic cleaning cycle (see the "Cleaning and Maintenance" chapter).
ENGLISH 43 LATTE MACCHIATO 4 The machine is warming up. ECO MODE ON LATTE MACCHIATO 5 When this screen is displayed, the machine starts dispensing milk froth into the cup. Press the “ milk is reached. LATTE MACCHIATO ” button as soon as the desired amount of 6 Once the milk froth has been dispensed, the machine starts brewing coffee. When the desired amount of coffee is reached, press the “ button. ” ” button is now programmed.
44 ENGLISH DISPENSING HOT MILK Warning: Danger of burning! Dispensing may be preceded by jets of milk and steam. Never seize the carafe handle during the cleaning cycle: danger of burning! Wait until the end of the cycle before removing the milk carafe. 1 Fill the carafe with milk. The milk level must be between the minimum (MIN) and maximum (MAX) level indicators shown on the carafe.
ENGLISH 45 4 Open the milk carafe dispensing spout by turning it clockwise. 5 Press the “ HOT MILK ECO MODE ON HOT MILK ” button to start dispensing. 6 The machine is warming up. Note: If the ECOMODE function is activated, the machine requires a longer ” button is pressed, the ECOMODE waiting time for warm-up. If the “ function is deactivated and set to “OFF”. In this case, the system requires a shorter waiting time for warm-up but has a higher energy consumption.
46 ENGLISH HOT MILK Note: Milk dispensing can be increased by pressing the “ amount of hot milk dispensed has no froth. ” button. The extra 8 Remove the cup and close the milk dispensing spout by turning it counter clockwise. 9 Wait for a few seconds. The carafe starts the automatic cleaning cycle (see the "Cleaning and Maintenance" chapter). 10 Wait until the end of the cleaning cycle, remove the milk carafe and place it in the refrigerator.
ENGLISH 47 HOT MILK 4 The machine is warming up. ECO MODE ON HOT MILK 5 The “ ” icon is displayed. When this screen is displayed, the machine ” button as soon as starts dispensing milk into the cup. Press the “ the desired amount of milk is reached. The “ ” button is now programmed. Each time it is pressed, the machine will brew the same amount that was just programmed. Note: You can also adjust the beverage length through the “BEVERAGE MENU” (see the “Beverage Programming” chapter).
48 ENGLISH 2 Press the “ 15/01/15 10:38 3 Press the “ ” button. ” button to start dispensing steam. SELECT HOT WATER OR STEAM STEAM 4 This icon is displayed during the preheating time required by the machine. STEAM 5 Steam dispensing starts. Dispensing can be stopped by pressing the “ button. 6 After dispensing steam, remove the container with the heated beverage.
ENGLISH 49 DISPENSING HOT WATER Warning: Danger of burning! Dispensing may be preceded by small jets of hot water. The steam/hot water wand may reach high temperatures: never touch it with bare hands. Use the appropriate handle only. Before dispensing hot water, make sure that the machine is ready to use and that the water tank is filled. 1 Place a container under the steam/hot water wand. 2 Press the “ 15/01/15 10:38 SELECT HOT WATER OR STEAM 3 Press the “ ” button.
50 ENGLISH HOT WATER 4 This icon is displayed during the preheating time required by the machine. HOT WATER 5 Dispense the desired amount of hot water. To stop hot water dispensing, press the “ ” button. 6 Remove the container.
ENGLISH 51 BEVERAGE PROGRAMMING 15/01/15 10:38 The machine can be programmed to tailor the coffee taste to your personal preferences. Each beverage has its own adjustable settings. 1 Press the “ 1. BEVERAGE MENU ESPRESSO COFFEE ” button to access the main beverage menu. 2 Press the “ ” or “ ” scrolling button and confirm by pressing “ to select the beverage.
52 ENGLISH PREBREWING This setting enables the prebrewing function. During prebrewing, the coffee is slightly dampened to bring out the aroma in full. : the prebrewing function is activated. : the prebrewing function takes longer to enhance the coffee taste. : the prebrewing function is not performed. Press the “ ” or “ button to confirm. COFFEE TEMPERATURE ” This setting allows you to adjust the coffee temperature. : low temperature. : medium temperature. : high temperature.
ENGLISH 53 MILK FOAM 1.4.4 CAPPUCCINO MILK FOAM This section allows you to program the milk frothing method: = minimum frothing = medium frothing = maximum frothing = no frothing (only available for hot milk) MINIMUM NORMAL MAXIMUM Press the “ ” or “ button to confirm. ” scrolling button to select, then press the “ ” Note: When the frothing option is disabled, the temperature of the dispensed milk might be lower. Dispense steam from the steam wand to heat the beverage. RESTORE DEFAULT VALUES 1.4.
54 ENGLISH WATER LENGTH 1.7.1 HOT WATER By adjusting the bar on the display with the “ ” or “ ” scrolling button, you can choose the amount of hot water to be dispensed. Press “ ” to confirm the adjustment. WATER LENGTH RESTORE DEFAULT VALUES Reset the original factory settings. Upon selection of this function, the customized settings are deleted. MACHINE PROGRAMMING 15/01/15 10:38 The machine allows you to customise the operating settings. These settings are applied to all user profiles.
ENGLISH 55 General Settings GENERAL SETTINGS CUP WARMER ECOMODE FUNCTION The general settings allow you to change the operation settings. This function allows you to activate/deactivate the heating of the cupwarming surface located on the upper part of the machine. The ECOMODE FUNCTION allows you to save energy by keeping the boiler activation level at one when starting up the machine. If you wish to dispense more milk-based beverages, warm-up time may increase. The function is set by default to ON.
56 ENGLISH Display Settings DISPLAY SETTINGS LANGUAGE BRIGHTNESS The display settings allow you to set the language and the display brightness. This setting is important to automatically adjust the machine parameters according to the user's country. This setting allows you to adjust the display brightness.
ENGLISH 57 Calendar Settings CALENDAR SETTINGS TIME DATE STAND-BY SETTINGS This function allows you to set the time, the calendar, the stand-by time and the power-on timer. To set the hour, minutes and time format (24h or AM/PM). To set the year/month/day format. The STAND-BY SETTINGS set the time lapse for the machine to go into stand-by mode after the last brewing. The stand-by time ranges from 15, 30, 60 and 180 minutes. The default time value is 15 minutes.
58 ENGLISH CALENDAR SETTINGS POWER-ON TIMER The power-on timer function automatically turns on the machine on the day and time set by the user. The machine only performs this function if the power button is in the “ON” position. You can set 3 different power-on times, which can be managed independently. Note: The turn-off time can be set using the stand-by settings function. TIMER 1 00:00 HOUR 00 This menu allows you to adjust and set the first power-on time. To set the hour for the power-on time.
ENGLISH 59 Water Settings WATER SETTINGS WATER HARDNESS ENABLE FILTER ACTIVATE FILTER The WATER SETTINGS function allows you to adjust the water parameters for an optimal coffee. Under WATER HARDNESS you can set the water hardness level. For water hardness measuring, refer to the “Measuring and Programming Water Hardness” chapter. By enabling this filter, the machine notifies the user when the water filter needs to be replaced. OFF: warning disabled.
60 ENGLISH Maintenance Settings MAINTENANCE SETTINGS PRODUCT COUNTERS DESCALING CYCLE BREW GROUP CLEANING CYCLE The MAINTENANCE SETTINGS function allows you to set all the functions for proper machine maintenance. The PRODUCT COUNTERS function shows how many products have been brewed for every single type of coffee since the last reset. The DESCALING CYCLE function activates the descaling cycle (see the “Descaling” chapter).
ENGLISH 61 CLEANING AND MAINTENANCE Daily Cleaning of the Machine Caution: Timely cleaning and maintenance of your machine is very important as it prolongs the life of your machine. Your machine is continuously exposed to moisture, coffee and limescale! This chapter describes in detail which activities you need to perform and how often you need to perform them. Not doing this will ultimately make your machine stop working properly.
62 ENGLISH 3 Empty the coffee grounds drawer and wash it with fresh water. 4 Empty the (internal) drip tray and the lid and wash them with fresh water. 5 Correctly reinstall all the components. 6 Insert the drip tray and the coffee grounds drawer and close the service door. Note: If the coffee grounds drawer is emptied when the machine is off, the coffee grounds counter is not reset. In this case, the machine might display the “EMPTY COFFEE GROUNDS DRAWER” message too soon.
ENGLISH 63 Daily Cleaning of the Milk Carafe: "CLEAN" Self-cleaning Cycle (After Each Use) After preparing a milk-based beverage, the machine performs an automatic cleaning cycle by releasing steam jets from the milk dispensing spout. You can also activate this cycle manually by pressing the “ ” button on the control panel. You can perform this operation at any time. 1 Insert the milk carafe into the machine as described in the “Milk Carafe” chapter. Close the milk dispensing spout.
64 ENGLISH 3 Remove the support under the grill. 4 Remove the (external) drip tray. Wash the support and the drip tray. 5 Dry the grill, reassemble it and place it back in the machine. 6 Remove the dispensing spout and wash it with water. 7 Clean the steam/hot water wand and the display with a damp cloth.
ENGLISH 65 Weekly Cleaning of the Milk Carafe The weekly cleaning is more thorough as any milk residue is removed from the carafe dispensing spout. 1 Before cleaning, remove the carafe from the machine and empty it. 2 Open the milk dispensing spout by turning it clockwise. 3 Press on the sides and lift the lid. 4 Rotate the handle counter-clockwise to the unlock position up to the “ ” icon.
66 ENGLISH 5 Remove the connector which comes into contact with the machine. 6 Remove the handle with the suction tube. 7 Remove the suction tube. Note: Make sure that the suction tube is fully inserted. If it is not, the carafe may not work correctly as it cannot draw up milk. 8 Remove the external fitting. 9 Remove the internal fitting. 10 Clean all the parts thoroughly with lukewarm water. 11 Reassemble the parts following the same procedure, but in reverse order.
ENGLISH 67 Weekly Cleaning of the Brew Group The brew group should be cleaned every time the coffee bean hopper is filled or at least once a week. 1 Press the button and open the service door. 2 Remove the (internal) drip tray and coffee grounds drawer. 3 To remove the brew group, press the «PUSH» button and pull it by the handle. 4 Clean the coffee outlet duct thoroughly with a spoon handle or with another round-tipped kitchen utensil.
68 ENGLISH 5 Thoroughly wash the brew group with fresh, lukewarm water and carefully clean the upper filter. Caution: Do not use any detergent or soap to clean the brew group. 6 Let the brew group air-dry thoroughly. 7 Thoroughly clean the inside of the machine using a soft, dampened cloth. 8 Make sure that the brew group is in the off position; the two reference marks must match. If they do no match, proceed as described in step (9).
ENGLISH 69 11 Make sure that the hook which locks the brew group is in the correct position. If it is still in the downward position, push it upward until it locks correctly into place. 12 Insert the brew group back into its seat until it locks into place without pressing the “PUSH” button. 13 Insert the (internal) drip tray and the coffee grounds drawer and close the service door.
70 ENGLISH Monthly Cleaning of the Milk Carafe In the monthly cleaning cycle we recommend using the “Saeco Milk Circuit Cleaner” to keep the entire circuit clean of milk residues. The Milk Circuit Cleaner can be purchased separately. For further details, please refer to the maintenance products page. Warning: Danger of burning! Dispensing may be preceded by small jets of hot water and steam. Danger of burning. Do not touch the steam/hot water wand with bare hands.
ENGLISH 71 5 Fill the milk carafe with fresh drinking water up to the MAX level. Pour one milk cleaner bag into the milk carafe and let it dissolve completely. 6 Put the lid back on. 7 Rotate the milk dispensing spout counter-clockwise to the lock position. 8 Insert the milk carafe into the machine.
72 ENGLISH 9 Place a large container (1.5 l) under the dispensing spout. Open the milk dispensing spout by turning it clockwise. CARAFE WASH CYCLE POUR THE DETERGENT INTO THE CARAFE AND FILL THE CARAFE WITH FRESH WATER CARAFE WASH CYCLE 10 Press the “ ” button to start the cycle. The machine starts dispensing the solution through the milk dispensing spout. 11 This icon is displayed. The bar shows the cycle progress. STEP 1/2 WASH CYCLE… Warning: Never drink the solution dispensed during this step.
ENGLISH 73 CARAFE WASH CYCLE 14 Wash the milk carafe thoroughly and fill it with fresh water. Insert the milk carafe into the machine. Press the “ ” button to confirm. FILL THE MILK CARAFE WITH FRESH WATER 15 Empty the container and place it back under the coffee dispensing spout. Open the milk dispensing spout by turning it clockwise. CARAFE WASH CYCLE 16 The machine starts dispensing water from both the coffee dispensing spout and the milk dispensing spout. The bar shows the cycle progress.
74 ENGLISH Monthly Lubrication of the Brew Group Lubricate the brew group after approximately 500 cups of coffee or once a month. You can purchase the Saeco grease to lubricate the brew group separately. For further details, please refer to the maintenance products page in this user manual. Caution: Before lubricating the brew group, clean it with fresh water and dry it as described in the “Weekly Cleaning of the Brew Group” chapter. 1 Apply the lubricant evenly on both side guides.
ENGLISH 75 Monthly Cleaning of the Brew Group with “Coffee Oil Remover” Besides weekly cleaning, we recommend performing a cleaning cycle with “Coffee Oil Remover” after approximately 500 cups of coffee or once a month. This operation completes the maintenance process for the brew group. You can purchase the “Coffee Oil Remover” and the “Maintenance Kit” separately. For further details, please refer to the maintenance products page.
76 ENGLISH 5 Put a “Coffee Oil Remover” tablet in the pre-ground coffee compartBREW GROUP CLEANING CYCLE ment. Press the “ ” button. INSERT BREW GROUP CLEANING TABLET 6 Place a container (1.5 l) under the coffee dispensing spout. Press the “ ” button to start the cleaning cycle. Note: Turn the SBS dial counter-clockwise to the left before starting the cycle. 7 This icon is displayed. The bar shows the cycle progress. Warning: Never drink the solution dispensed during this step.
ENGLISH 77 8 When the machine stops dispensing, remove and empty the container. 9 Clean the brew group as described in the “Weekly Cleaning of the Brew Group” chapter. Monthly Cleaning of the Coffee Bean Hopper Clean the coffee bean hopper once a month when it is empty with a damp cloth to remove coffee oil. Then refill it with coffee beans.
78 ENGLISH DESCALING When the icon is displayed, you need to descale the machine. The descaling cycle takes approx. 25 minutes. 15/01/15 10:38 Caution: Not doing this will ultimately make your machine stop working properly. In this case, repair is NOT covered by warranty. Warning: Use the Saeco descaling solution only. Its formula has been designed to ensure better machine performance. The use of other products may damage the machine and leave residues in the water.
ENGLISH 79 2.5.2. MAINTENANCE SETTINGS 3 Press the “ ” button to confirm. START DESCALING CYCLE? 4 Remove the water tank and the “INTENZA+” water filter (if any). 5 Pour in the entire content of the Saeco descaling solution. Fill the waDESCALING CYCLE ter tank with fresh water up to the MAX level. Press the “ REFILL WATER TANK WITH DESCALING SOLUTION DESCALING CYCLE EMPTY DRIP TRAY PLACED UNDER THE BREW GROUP 6 Empty the drip tray (internal) / (external). Press the “ ” button. ” button.
80 ENGLISH DESCALING CYCLE FILL THE CARAFE HALFWAY WITH FRESH WATER AND INSERT IT IN BREWING POSITION DESCALING CYCLE PLACE A CONTAINER UNDER HOT WATER & CARAFE DISP. SPOUTS DESCALING CYCLE STEP 1/2 DESCALING CYCLE... 7 Fill half the milk carafe with fresh water. Insert the carafe and open the milk dispensing spout by turning it clockwise. Press the “ ” button. 8 Place a large container (1.5 l) under both the steam/hot water wand and the milk carafe dispensing spout. Press the “ ” button.
ENGLISH 81 DESCALING CYCLE EMPTY DRIP TRAY PLACED UNDER THE BREW GROUP DESCALING CYCLE FILL THE CARAFE HALFWAY WITH FRESH WATER AND INSERT IT IN BREWING POSITION DESCALING CYCLE PLACE A CONTAINER UNDER HOT WATER & CARAFE DISP. SPOUTS DESCALING CYCLE 11 Empty the (internal) drip tray and place it back. Then press the “ ” button. 12 Empty the milk carafe and fill it with fresh water. Put it back into the machine. Press the “ ” button.
82 ENGLISH 15/01/15 10:38 15 When the amount of water needed for the rinse cycle has been completely dispensed, the machine automatically ends the descaling process by showing this display after a short warm-up phase. 16 Remove and empty the container. 17 Disassemble and wash the milk carafe as described in the “Weekly Cleaning of the Milk Carafe” chapter. 18 Empty the (internal) drip tray and place it back. 19 Place the “INTENZA+” water filter (if installed) back into the water tank.
ENGLISH 83 ACCIDENTAL INTERRUPTION OF THE DESCALING CYCLE Once the descaling process has started, it must be completed; do not turn off the machine mid-cycle. If the machine stops, you can quit the cycle by pressing the ON/OFF button. 1 If this occurs, empty and rinse carefully the water tank, then fill it up to the MAX level. 2 Follow the instructions provided in the "Manual Rinse Cycle" chapter before brewing any beverage.
84 ENGLISH MEANING OF THE DISPLAY Displayed message CLOSE HOPPER DOOR ADD COFFEE INSERT BREW GROUP INSERT GROUNDS DRAWER AND DRIP TRAY Meaning of the message Close the coffee bean hopper inner lid. Fill the coffee bean hopper. The brew group must be inserted into the machine. Insert the coffee grounds drawer and the internal drip tray. Empty the coffee grounds drawer and the internal drip tray.
ENGLISH 85 Displayed message ROTATE THE MILK CARAFE DISPENSING SPOUT INTO RINSING POSITION Meaning of the message Close the milk carafe dispensing spout to start the carafe cleaning cycle. Press the “ESC” button to exit. Insert the milk carafe to start dispensing. Press “ESC” to exit. PLACE MILK CARAFE IN ITS HOUSING 15/01/15 10:38 You need to descale the machine. Follow the steps described in the “Descaling” chapter of this manual.
86 ENGLISH TROUBLESHOOTING This chapter summarizes the most common problems you could encounter with your machine. If you are unable to solve the problem with the information below, visit www.saeco.com/support for a list of frequently asked questions or contact the Philips Saeco hotline in your country. Contact details can be found in the warranty booklet packed separately or at www.saeco.com/support. Machine actions Causes Solutions The machine does not turn on.
ENGLISH 87 Machine actions Causes Solutions The machine takes a The machine circuit is clogged by Descale the machine. long time to warm up or limescale. the amount of water dispensed from the wand is too little. The brew group cannot be removed. The brew group is out of place. Turn on the machine. Close the service door. The brew group automatically returns to the initial position. The coffee grounds drawer is inserted. Remove the coffee grounds drawer before removing the brew group.
88 ENGLISH Machine actions Causes The machine grinds the There is no water. coffee beans but no coffee is brewed (see note). The brew group is dirty. Coffee leaks out of the dispensing spout. Fill the water tank and prime the circuit (see the "Manual Rinse Cycle" chapter). Clean the brew group (see the "Weekly Cleaning of the Brew Group" chapter). This might occur when the machine is automatically adjusting the dose. Brew some cups of coffee as described in the “Saeco Adapting System” chapter.
ENGLISH 89 ENERGY SAVING Stand-by The Saeco fully automatic espresso coffee machine is designed for energy saving, as proven by the Class A energy label. After a certain time of inactivity that can be set by the user (see the “Machine Programming” chapter), the machine turns off automatically. If a product has been brewed, the machine performs a rinse cycle. In stand-by mode, the energy consumption is below 1Wh.
90 ENGLISH TECHNICAL SPECIFICATIONS The manufacturer reserves the right to make changes to the technical specifications of the product. Nominal Voltage - Power Rating See data plate on the appliance Housing material Plastic-Steel Size (w x h x d) 280 x 385 x 430 mm Weight 17 kg Power cord length 800-1200 mm Cup size up to 165 mm Water tank 1.
ENGLISH 91 ORDERING MAINTENANCE PRODUCTS For cleaning and descaling, use Saeco maintenance products only. You can purchase the products at the Philips online shop at www.shop.philips.com/ service, from your local dealer or at authorised service centres. If you have any difficulties obtaining maintenance products for your machine, please contact the Philips Saeco hotline in your country. Contact details can be found in the warranty booklet packed separately or at www.saeco.com/support.
92 ENGLISH - Coffee Oil Remover CA6704 - Milk Circuit Cleaner CA6705 - Maintenance Kit CA6706
del 15-01-15 02 IT Rev.00 02 The manufacturer reserves the right to make changes without prior notice. www.philips.
