User Guide

18
English
Recycling
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This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
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Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative consequences
for the environment and human health.
Warranty and support
If you need information or support, please visit www.philips.com/support or
go to your Philips dealer. You can also contact the philips Consumer Care
Center in your country (see the international warranty leaflet for contact
details).
Troubleshooting
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
Problem Solution
The appliance does not
work at all.
Perhaps the adapter is not inserted properly in the wall socket. Insert the
adapter properly in the wall socket.
Perhaps the plug is not inserted properly in the appliance. Insert the plug
properly in the appliance.
Perhaps there is a power failure. Check if the power supply works by
connecting another appliance.
The appliance functions
properly, but the lamp
does not work anymore.
The appliance uses durable LED technology. The lamp should last a long time.
However, if the lamp stops working, go to www.philips.com/support or
contact the Consumer Care Center.
The appliance does not
respond when I try to set
different functions.
If you want to go back to factory settings, press the reset button on the back of
the appliance (see 'General description'). If you press the reset button, the
setup wizard needs to be set again.
The lamp does not go on
when the alarm goes off.
Perhaps you set a light intensity level that is too low. Increase the light intensity
level in your wake-up profile.
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm function is active.
The lamp does not go on
right away when I switch
it on.
It may take between 1 to 5 seconds for the lamp to switch on, depending on
the set light intensity level.