How this manual is set up for easy use To make it as easy as possible to install, program and use your fax machine, we have divided the manual into three main parts: I ESSENTIALS Here you find everything which is necessary to quickly install and use your fax machine. You learn about the proper location, the important settings and the basic functions which are available. II FUNCTIONS In this part you find the whole range of special functions your fax machine offers.
I ESSENTIALS 1 Introduction 6 1.1 Preface .............................................................................................................................. 6 1.2 Conventions ........................................................................................................................ 6 1.3 Description ......................................................................................................................... 6 2 Installation 9 2.1 The proper location ................
III APPENDIX A BC 6 Troubleshooting 46 7 Interesting facts 49 7.1 Important information for safe operation ........................................................................... 49 7.2 Technical specification ..................................................................................................... 50 7.3 Customer information ....................................................................................................... 50 7.4 Glossary ..........................................
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I ESSENTIALS –5–
1 Introduction This chapter gives basic information about your fax machine - the fax technology in general, the use of the user manual, the operating elements and the functions. 1.1 Preface We are very glad that you have selected our fax machine. Congratulations on your decision. In your new machine the most advanced technology has been applied to meet the highest quality levels. Furthermore, our engineers have combined a wide range of functions with the easiest use possible.
1 2 6 7 3 4 8 5 9 –7– 1 2 3 4 5 6 7 8 9 Spiral cable for the telephone handset Operation panel Document outlet Telephone handset Mains cable with power plug Document guide Document feed slot Paper tear strip Thermal paper outlet 10 11 12 13 Operation panel Inner paper cover Paper compartment Paper adjustment part (for 210 mm thermal paper rolls)
15 16 14 17 18 19 HFC 21 1 FINE PHOTO BUSY TEL TEL/FAX EXT. OK START COPY RECALL/R REDIAL / RESOLUTION FUNCTION STOP 20 21 14 15 16 17 18 19 20 21 22 23 24 25 2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ 0 # ERROR 22 23 24 25 CURSOR LEFT: to move the cursor, to select options, to adjust the volume and to delete entries Display (Remove the protection foil before use.
2 Installation This chapter explains the correct installation of your fax machine. 2.1 The proper location 30 cm Your fax should be positioned near the telephone socket and near a mains socket. Make sure it is placed in a safe and stable position on a flat and horizontal surface. Do not locate your fax in direct sunlight, near radiators or air conditioning and do not expose it to dust, water or chemicals. Since the paper outlet is at the front, do not place any objects in front of the machine.
2.2 Connection Connecting to the telephone socket (without additional devices) Turn the machine bottom up. Connect the telephone cable to the fax machine by inserting it in the socket on the bottom of the machine identified with LINE. Then insert the telephone plug into the telephone line socket. Insert the cable in the groove provided. Connecting the handset to the fax machine Remove the handset and the spiral cable from its wrapping.
This appliance must be earthed (information for UK only). How to change a fuse: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A, A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.
Connecting to the power supply Plug the mains cable into the wall socket. The machine will carry out an internal test. Afterwards you need to enter the current date and time (see below). TIME: 0:00 FINE If there is no thermal paper in the machine, the display will read: Insert a new paper roll (see chapter 2.6).
Tone or pulse dialling Your phone can dial in two different ways. Older telephone systems usually work with pulse dialling, whilst modern, digital systems use tone dialling. You can change the dialling mode of your fax machine. If you do not know which method your line uses, contact your telephone company. Only for UK: Although this equipment can use either loop disconnect or DTMF signalling, only the performance of the DTMF signalling is subject to regulatory requirements for correct operation.
2.3 Connecting additional devices In addition to your fax machine, you can also connect other devices, such as additional telephones, an answering machine or a modem to a single telephone line (for UK: So long as the REN (Ringer Equivalence Number) value on the line doesn’t exceed 4. The REN value on the fax is 1). The factory-setting of your fax machine allows the connection and instant use of other such devices.
2.4 Connecting to a home telephone system (one PTT line) PTT H T S FUNCTION 1 2 3 4 5 6 7 8 9 0 # ∗ Connect the fax machine as the first device to the line and the home telephone system (HTS) as the second. In order to operate your fax machine on a home telephone system, change to EXT. mode with function 31. The corresponding pointer on the display will light up. 15-MAY-97 12:30 FINE PHOTO BUSY TEL TEL/FAX EXT. There are no regulations for home telephone systems.
OK POSTLINE BY: 0 Press the OK key. FINE RECALL/R 1 2 3 4 5 6 7 8 9 0 # ∗ OK Now enter the key that has to be pressed to obtain an outside line (outside line access code). This is either 0 , the R key or another number. BUSY TEL TEL/FAX FINE PHOTO BUSY TEL TEL/FAX CHECK ? Press OK. Press OK. Your machine will then check that the outside line can be obtained. TEL TEL/FAX EXT. PHOTO BUSY TEL TEL/FAX EXT. PHOTO BUSY TEL TEL/FAX EXT.
The paper compartment is set to a paper width of 210 mm. If you want to use paper rolls with a width of 216 mm, remove the paper adjustment part. Unwrap the new paper roll. Cut the leading edge of the thermal paper, so that any sticker is totally removed. Cut it in a straight line and cut the edges as indicated on the picture, this will make feeding the paper easier. Hold it so that the paper unrolls in the direction away from you when you pull the paper upwards.
STOP Press the STOP key. The thermal paper is now pressed against the transport roll inside the machine and is ready for being transported. Tear off the paper protruding from the machine, by tearing it along the paper tear strip, starting at one side of the paper. If you do not press STOP, the machine will automatically bring the thermal paper into the correct position to be fed through the machine when you copy, send or receive for the first time.
2.7 Important settings If you press a wrong key by mistake, press the STOP key once or twice. This will return you to the original position and you can repeat the procedure. If you want to keep a note of the factory settings on your machine for later, we recommend printing out a function list before you change any of the settings. 2.7.1 Available functions Printing a list of all functions To keep the use of the functions as simple as possible, they are grouped logically.
Below you will find a list of all functions with a short description. The setting of these functions is explained on the indicated pages. 1 Set Up 11 Set date and time 12 Your telephone number 13 Your name 14 Dial mode 15 Set language 16 Page Header 17 Usage Code 2 Communication 21 Slow (4800 bps) 22 Polled reception 27 Mercury 3 Fax switch 31 Mode 32 Ring count 33 External telephone 4 Others 41 Remote operation Setting date and time ..............................................................
2.7.3 Entering date and time FUNCTION NR.: __ Press the FUNCTION key. FUNCTION FINE 1 2 3 4 5 6 7 8 9 0 # ∗ FINE TEL/FAX EXT. PHOTO BUSY TEL TEL/FAX EXT. PHOTO BUSY TEL TEL/FAX EXT. TEL TEL/FAX EXT. 1 SET UP Press the OK key when finished. FINE STOP TEL TIME: 0:00 FINE OK BUSY 11 SET DATE/TIME Enter function 11. Press the OK key and make the entries (see chapter 2.2). OK PHOTO Press STOP to return to the standby mode immediately.
2.7.5 Entering your name When you enter a name (maximum 32 digits), the number keys are used to enter letters. Every key has a number of different characters. The following table shows which characters are entered by which key. Every time you press a particular key you will call up the next character. After the last character the sequence starts again from the beginning. 0 1 2 3 4 5 6 7 8 9 {Space} .
2.7.6 Correcting wrong entries If you have entered a wrong letter or number, you can correct the mistake. This is possible during the entering procedure as well as later. If you want to make your corrections later, you have to select the functions for entering numbers or names another time. Using the CURSOR RIGHT key, move the cursor to the right of the character you intend to correct. If the cursor has reached the end of the display, it will re-appear at its beginning. Press the CURSOR LEFT key.
3 The basic functions This chapter explains the elementary functions which are necessary to operate your fax machine. 3.1 Making a call 1 2 3 4 5 6 7 8 9 0 # ∗ 12345 Dial the desired number. FINE If you have entered a wrong digit, delete it using the CURSOR LEFT key. BUSY TEL TEL/FAX EXT. BUSY TEL TEL/FAX EXT. 1234 FINE Lift the handset. The fax machine will dial. PHOTO PHOTO DIALLING... FINE PHOTO BUSY TEL TEL/FAX EXT.
Redialling in all other countries ( and UK BT subscribers): DIAL NUMBER Lift the handset. FINE PHOTO BUSY TEL TEL/FAX EXT. BUSY TEL TEL/FAX EXT. 12345 Press the REDIAL key. REDIAL FINE Your machine will automatically dial the last number entered. PHOTO DIALLING... FINE PHOTO BUSY TEL TEL/FAX EXT. You can only redial a number which has already been dialled.
Feeding documents in Take the first page of the document and place it face up as shown in the picture. Slide the document into the fax along the document guide on the left hand side of the feed slot until it stops. Wait for a moment: The document will now be slightly drawn in automatically by the feeding mechanism. Once the document has been drawn in by the transport mechanism, it should not be pushed in any further , otherwise the top part will be missing when you make a copy or transmit a fax.
If the recipient machine has no sender identification stored, the display will show: SENDING ... FINE PHOTO BUSY TEL TEL/FAX EXT. TEL/FAX EXT. NEXT PAGE After a few seconds the display will read alternately: FINE PHOTO BUSY TEL PRESS START FINE START COPY If you wish to send more pages, press the START key while the first page is going through. As soon as it is through, you have 5 seconds to insert the next page.
3.4 Receiving faxes - different reception modes You have no additional devices connected to your fax machine: mode: fax-reception add. devices possible see for details: TEL manually yes 3.4.2 manual reception TEL/FAX automatically, without ringing no 3.4.3 automatic reception without additional devices EXT. automatically yes 3.4.3 automatic reception, additional devices possible All these options are explained in detail on the following pages. 3.4.
If the machine calling you has no sender idendification stored, the display will read: RECEIVING ... FINE PHOTO BUSY TEL TEL/FAX EXT. The fax machine will now print out the message. The confirmation signal will sound at the end of the transmission. After transmission tear off the paper protruding from the machine, by tearing it along the paper tear strip, starting at one side of the paper.
Setting the number of rings, before your machine switches to fax reception: FUNCTION NR.: __ Press the FUNCTION key. FUNCTION FINE 1 2 3 4 5 6 7 8 9 0 # ∗ FINE TEL TEL/FAX EXT. PHOTO BUSY TEL TEL/FAX EXT. TEL/FAX: 04 Press the OK key. FINE Use the CURSOR LEFT or CURSOR RIGHT key to select the number of rings on your fax machine before it switches to fax reception. PHOTO BUSY TEL TEL/FAX EXT. TEL/FAX: 02 FINE PHOTO BUSY TEL TEL/FAX EXT. 3 FAXSWITCH Press the OK key.
If you have an answering machine connected to the system and you are not taking the call, the caller can leave a message. If the selected number of rings is elapsed, the fax machine switches automatically to fax reception. A caller who has not left a message on an externally connected answering machine will be transferred to the fax machine. Settings for the use with additional devices: FUNCTION NR.: __ Press the FUNCTION key.
3.5 Copying You can use your fax machine to make thermal paper copies of an original. Hold the first page of your document face up. Insert it into the paper feed slot as far as it will go. DIAL NUMBER FINE RESOLUTION Pressing the RESOLUTION key before copying, you can choose between FINE and PHOTO resolution. BUSY TEL TEL/FAX EXT. DIAL NUMBER FINE START COPY PHOTO PHOTO BUSY TEL TEL/FAX EXT. COPYING ... Press the START/COPY key. FINE PHOTO BUSY TEL TEL/FAX EXT.
II FUNCTIONS – 33 –
4 The fax FAX This chapter explains all fax functions provided. 4.1 Improved picture quality Your fax machine normally operates with standard resolution. If you want to transmit detailed drawings or documents with very small print, use the FINE setting. If you want to fax a photograph, select the PHOTO setting. The original will be sent in 16 grey scales. RESOLUTION If you want to increase the resolution, press the RESOLUTION key as often as needed until the desired pointer lights up.
After transmission the display will indicate the telephone number and you can continue your conversation. 12345 FINE PHOTO BUSY TEL TEL/FAX EXT. You can also insert the document first and then make the connection. 4.3 Speaking after fax transmission Whilst sending a fax, lift the handset. The other party will hear a ringing signal at the end of the fax transmission and will then know that you wish to speak to him. After a fax transmission the other party may wish to speak to you.
CONNECTING... START COPY FINE Press the START key. PHOTO BUSY TEL TEL/FAX EXT. DIALLING... FINE PHOTO BUSY TEL TEL/FAX EXT. Polling codes work in accordance with the international ITU standard. However, there are manufacturers who use other processes and whose machines are therefore not compatible. If polling reception doesn’t work with a certain fax number, please try manually. Lift the handset, dial the required number and press START. 4.
Example for a page header: 4.7 Half-speed transmission Your fax machine automatically adjusts its transmission speed to the quality of the telephone line. If the line quality is poor, the automatic adjustment will take more time. In case that the poor line quality is already known it is useful to set the machine at a slower speed from the very beginning. This will save time and money. FUNCTION 1 2 3 4 5 6 7 8 9 0 # ∗ OK 21 SLOW(4800BPS) Select function 21. FINE BUSY TEL TEL/FAX EXT.
5 Additional possibilities This chapter explains additional possibilites and functions of your fax machine which you might want to use. 5.1 Call restriction - baby-sitter setting (not available in all countries) If you wish only authorised people to be able to use your fax machine, enter a usage code. Only those people who know the usage code can use the machine to telephone or transmit faxes. If the function is switched on and you enter the code, the fax machine will be unblocked for 5 minutes.
International calls blocked: INT setting This setting will block the fax machine for calls outside the country. National calls may still be made. OK LOCKED: FINE PHOTO BUSY INT TEL TEL/FAX EXT. TEL TEL/FAX EXT. 1 SET UP Close with the OK key. FINE PHOTO BUSY National calls blocked: NAT setting This setting will only permit local calls to be made. LOCKED: FINE BUSY TEL TEL/FAX EXT. TEL TEL/FAX EXT. 1 SET UP Close with the OK key.
5.2 Volume of the ring signal You can adjust the volume of the ring signal, if the machine is in standby mode or if ringing. Press the CURSOR LEFT or CURSOR RIGHT key. The display shows the current setting for about 3 seconds. RINGER: ßß FINE Change the volume by pressing the CURSOR LEFT or CURSOR RIGHT keys until the desired volume is achieved. PHOTO BUSY TEL TEL/FAX EXT. RINGER: ßßßß FINE PHOTO BUSY TEL TEL/FAX EXT. 5.
5.4.1 Mercury Residential 132 In the factory-setting of your fax the Mercury residential 132 service is activated. If you have changed to Mercury Pin code service please see below how to activate Mercury residential 132 service. FUNCTION NR.: __ Press the Function key. FUNCTION FINE 1 2 3 4 5 6 7 8 9 0 # ∗ OK BUSY TEL TEL/FAX EXT. TEL/FAX EXT. 27 MERCURY Enter function number 27. FINE PHOTO BUSY TEL MERCURY: Press the OK key. FINE Press the CURSOR LEFT or CURSOR RIGHT key.
5.4.3 Changing the Mercury Pin Code FUNCTION 1 2 3 4 5 6 7 8 9 0 # ∗ 27 MERCURY Enter Function 27. FINE FINE FINE Press the CURSOR LEFT or CURSOR RIGHT key. FINE 2 3 4 5 6 7 8 9 0 # ∗ Enter the 10 digit Mercury pin code, part I followed by part II. BUSY 131 TEL TEL/FAX PHOTO BUSY PHOTO EXT. no TEL TEL/FAX EXT. YES BUSY TEL TEL/FAX EXT. PHOTO BUSY TEL TEL/FAX EXT. PIN:********** FINE PHOTO BUSY TEL TEL/FAX EXT. 2 COMMUNICATION Press the OK key.
Press the CURSOR LEFT or CURSOR RIGHT key. DELETE PIN? YES FINE BUSY TEL TEL/FAX EXT. 2 COMMUNICATION Confirm with OK. OK PHOTO FINE PHOTO BUSY TEL TEL/FAX EXT. 5.4.5 Using Cost Centre Codes When you apply for access to the MCL service, you have the option to use a cost centre code. This code must be entered after pressing the Mercury key and before the long distance or international telephone number is entered. It identifies the department or person making the phone call. 5.4.
5.4.7 Switching the Mercury function off FUNCTION 1 2 3 4 5 6 7 8 9 0 # ∗ OK 27 MERCURY Enter Function 27. FINE BUSY TEL MERCURY: Press the OK key. FINE Select using the CURSOR LEFT or CURSOR RIGHT key. PHOTO BUSY PHOTO BUSY TEL/FAX EXT. 132 TEL MERCURY: FINE OK PHOTO TEL/FAX EXT. OFF TEL TEL/FAX EXT. 2 COMMUNICATION Confirm with OK. FINE – 44 – PHOTO BUSY TEL TEL/FAX EXT.
III APPENDIX – 45 –
6 Troubleshooting The following table contains an overview of the most frequent operating errors or problems and their possible causes and remedies. Before calling our service desk, please consult this table which has been compiled by our service engineers. In most cases you will be able to solve the problem on your own. Errors Possible cause Remedy The faxes are of poor quality You or your fax correspondent receive blank pages. Faxes are of poor quality.
Errors Possible cause Remedy Problems when establishing a connection You can neither make a telephone call nor send a fax message. TRANSM. ERROR FINE PHOTO BUSY TEL TEL/FAX Wrong dialling mode is set. Change dialling mode with function 14 (see 2.2). You are operating in a PABXenvironment (private branch exchange) but the setting is incorrect. Change in function 14 PABX NO to PABX YES (see 2.5). The telephone connection was of poor quality.
Errors Possible cause Remedy Document was not inserted properly. Put in the document face up. Thermal paper was not loaded properly. Insert the thermal paper according to the instructions given in chapter 2.6. Other devices ring only once. Your fax is not set to operate with other devices. Change with function 31 to operating mode EXT. Your fax machine is ringing when receiving a fax. Your fax is not set correctly. Change with function 31 to TEL/FAX mode.
A BC 7 Interesting facts In this chapter you will find important information for safe operation, an overview of the technical specification and the index. 7.1 Important information for safe operation Battery: Inside the fax machine there is a lithium battery which backs up the power for the data memory (storing your name, telephone number and selected options). The battery should last at least five years. This battery may only be replaced by an authorised service engineer.
7.2 Technical specification Compatibility Type of connection Size of document Largest scanning width Resolution Photo mode Copying Transmission duration Data compression Modulation Transmission speeds Sound power level copy mode: Printing method Thermal paper Document feed White balance Fax switch Contrast control Dimensions Weight Power consumption Power supply ITU Group 3 external line / extension width: 148 - 217 mm length: 105 - 600 mm thickness: 0.05 - 0.
7.4 Glossary additional device, additional telephone You can operate your fax machine together with additional devices such as telephones, an answering machine etc. on one single telephone line. In order to avoid interference you have to enter some settings. document The written note you want to send by fax to another party. DTMF Short for: Dual Tone Multiple Frequency. With this signal you can start fax reception from an additional telephone which has tone dialling.
7.5 Index A D additional devices automatic reception ......................................... 30 connection ....................................................... 14 no additional devices........................................ 29 additional telephones manual reception ............................................. 29 adjust language of display and reports ....................... 20 volume of the ring signal .................................. 40 authorisation code for polling ............................
feeding documents ....................................................... 26 function list ......................................................... 19 printing ............................................................. 19 short descrition ................................................ 20 Mercury ............................................................... 40 deleting the pincode ......................................... 42 Mercury 2300 service ..........................................
redialling .............................................................. 24 reduce transmission speed ................................ 37 remote diagnostics ............................................. 40 removing thermal paper ..................................... 18 reports examples .......................................................... 27 language .......................................................... 20 resolution for copying ......................................................
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The CE mark confirms that the machine corresponds to the relevant guidelines of the European Union. This operation manual has been printed on chlorine-free, recycled paper, in line with the highest standards of environmental friendliness. Technical changes and errors excepted.