Operation Manual

11
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
Problem Solution
The appliance
does not work.
The batteries are empty. Recharge the batteries (see
chapter ‘Preparing for use’, section ‘Charging’).
The safety system is activated. In this case it is not
possible to switch on the appliance and the charging
light ashes red. Press and hold the unlock button and
then press and hold the power-on button within 2
seconds to switch on the appliance (see chapter
‘Using the appliance’).
The overheat protection may have switched off the
appliance because the motor is too hot. The charging
light lights up red. Let the appliance cool down for 10
minutes before you continue to use it. If the appliance
still does not work, contact your Philips dealer or a
service centre authorised by Philips.
The appliance
suddenly stops
working.
Some hard ingredients may block the blades. Release
the power-on button to switch off the appliance,
detach the motor unit and remove the ingredients
that block the blades.
The charging
light ashes red.
The safety system is activated. In this case it is not
possible to switch on the appliance and the charging
light lights up red. Press and hold the unlock button
and then press and hold the power-on button within
2 seconds to switch on the appliance (see chapter
‘Using the appliance’).
Problem Solution
The overheat protection has switched off the
appliance, because the motor is too hot. The charging
light lights up red. Let the appliance cool down for 10
minutes before you continue to use it. If the appliance
still does not work, contact your Philips dealer or a
service centre authorized by Philips.
The charging
light ashes blue
quickly.
The batteries are running low. Recharge the batteries
(see section ‘Charging’ in chapter ‘Preparing for use’).
11
ENGLISH