Monolith Design cordless phone with answering machine (M995) Extended user documentation Register your product and get support at www.philips.
Contents 1 Important safety instructions 4 2 Your phone What is in the box Overview of the phone Overview of the base station 3 Get started Connect the base station Install the supplied battery Configure your phone (country dependent) Change the remote access PIN/passcode Charge the handset Check the battery level What is standby mode? Check the signal strength Switch the handset on or off 6 6 7 8 10 10 11 11 12 12 13 13 13 13 4 Main menu icons
12 Redial list View the redial records Save a redial record to the phonebook Redial a call Access the redial list during a call Delete a redial record Delete all redial records 13 Sound settings Set the handset's ringtone volume Set the handset's ringtone Set the key tone Set the docking tone Set the battery tone Set the sound profile 14 Phone settings Display settings Eco mode ECO+ mode Name the handset Set the date and time
EN 3
1 Important safety instructions Power requirements • This product requires an electrical supply of 100-240 volts AC. In case of power failure, the communication can be lost. • The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages), as defined in the standard EN 60950. •• Metallic objects may be retained if placed near or on the handset receiver. •• Do not use the product in places where there are explosive hazards.
Caution •• This appliance is not intended for use by •• •• persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. If you place the parent unit next to a transmitter or other DECT appliance (e.g. a DECT telephone or wireless router for the internet), the connection with the baby unit may be lost.
2 Your phone Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. Line cord* Rechargeable battery pack What is in the box Guarantee Handset 4XLFN VWDUW JXLGH Short user manual Note Base station Power adapter 6 EN •• * In some countries, you have to connect the line adapter to the line cord, then plug the line cord to the telephone socket.
Overview of the phone c • • • 1 • • 16 2 15 3 14 4 13 5 6 12 7 11 8 10 9 Right softkey Press to delete individual text or digit. Press and hold to remove all text. Cancel operation. Access the redial list in standby mode. Change the sound profile during a call. Select the function displayed on the handset screen directly above the key. d • • Move the cursor to the right in editing mode. Scroll to the right in main menu mode. e 17 18 19 • • • End the call. Exit the menu/operation.
i / • • • Mute or unmute the microphone. Access to the answer machine menu in standby mode. Listen to new messages from the answering machine. j Microphone k • • Turn the speaker phone on/off. Make and receive calls through the speaker. • Press and hold to make an intercom call (for multi-handset version only). Set the dial mode (pulse mode or temporary tone mode). This function is country dependent. l • m • • Make and receive calls. Recall key (This function is network dependent.
b LCD display • The caller’s name and number are displayed alternately when there is an incoming call (This feature is available only if you have registered to the caller ID service with your service provider). • The time is displayed in standby mode. c • • Press to find handsets. Press and hold to enter the registration mode.
3 Get started Note •• If you subscribe to the digital subscriber line Caution •• Make sure that you have read the safety instructions in the 'Important safety instructions' section before you connect and install your handset. •• 1 Connect each end of the power adapter to: • the DC input jack at the bottom of the base station; • the power socket on the wall. 2 Connect each end of the line cord to: • the telephone socket at the bottom of the base station; • the telephone socket on the wall.
Install the supplied battery 1 Configure your phone (country dependent) 1 When using your phone for the first time, you see a welcome message. 2 Press [OK]. Set the country/language Select your country/language, then press [OK] to confirm. »» The country/language setting is saved. 2 Note 3 •• The country/language setting option is country dependent. If no welcome message is displayed, it means the country setting is preset for your country. Then you can set the date and time.
Set the date and time 1 2 Select [Menu]. 3 Select [Date & time], then press [OK] to confirm. 4 Select [Set date]/[Set time], then press [OK] to confirm. 5 Press the numeric buttons to enter the date and time. • If the time is in 12-hour format, press to select [am] or [pm] (Country dependent). 6 Press [OK]. / to select Change the remote access PIN/passcode , then press Press [OK] to confirm. Note •• The base clock is automatically synchronized with the handset clock.
you hear a docking tone (see ‘Set the docking tone’ on page 30). »» The handset starts charging. Check the signal strength The number of bars indicates the connection status between the handset and base station. The more bars are shown, the better the connection is. Note •• Charge the batteries for 8 hours before first use. •• If the handset becomes warm when the batteries are being charged, it is normal. •• Over time, capacity of batteries decreases. This is a normal battery behavior.
4 Main menu icons The following is an overview of the menu options that are available in your M995. For detailed explanation of the menu options, see the corresponding sections in this user manual. Icon 14 EN Descriptions [Phonebook] - Add, edit, manage phonebook entries etc. [Sounds] - Set the ring volume, ring tone, key tone etc. [Phone setup] - Set the date and time, Eco mode, handset name and display language. [Alarm] - Set the alarm time, alarm tone, alarm repetition.
5 Display icons Answering machine: it flashes when there is a new message or when the memory is full. It is displayed when the telephone answering machine is turned on. In standby mode, the icons shown on the main screen tell you what features are available on your handset. Icon Descriptions When the handset is off the base station/charger, the bars indicate the battery level (from full to low). The empty battery icon flashes and you hear an alert tone. The battery is low and needs recharging.
6 Calls Note Call through the speed dial key If you have already pre-saved a contact in the speed dial key, press and hold the key to make a call. •• When the power fails, the phone cannot access emergency services. Tip •• For information of how to set the speed dial keys, see the chapter 'Speed dial'. Tip •• Check the signal strength before you make a call or when you are in a call (see ‘Check the signal strength’ on page 13). Note •• The talk time of your current call is displayed on the call timer.
Tip •• When there is a missed call, a notification message appears. Mute the microphone 1 »» The caller cannot hear you, but you can still hear his voice. End a call You can end a call in these ways: • Touch and release the sensor during a call in speaker phone mode (when the handset is on the base station). • Press ; or • Place the handset to the base station or charging cradle. Note Press during a call. »» The handset displays [Mute on]. 2 Press again to unmute the microphone.
When there is a periodical beep to notify you of an incoming call, you can answer the call in these ways: 1 Press and to answer the call. »» The first call is put on hold, and you are now connected to the second call. 2 Press and to end the current call and answer the first call. Switch between two calls Note •• This service is network dependent. Check with your network provider for operation.
7 Intercom and conference calls While you are on the phone You can go from one handset to another during a call: 1 »» For multi-handset versions, the handsets available for intercom are displayed, then go to step 2. Note •• This feature is available for multi-handset versions only. 2 An intercom call is a call to another handset that shares the same base station. A conference call involves a conversation between you, another handset user and the outside callers.
intercom are displayed. Then go to step 2. »» For two-handset versions, the other handset rings. Then go to step 3. 2 Select a handset, then press [OK] to confirm. »» The selected handset rings. 3 Press on the selected handset. »» The intercom is established. 4 Press [Conf]. »» You are now in a 3-way conference call with an external call and a selected handset. 5 Press call. to end the conference Note •• Press to join an ongoing conference with another handset if > [Conference] is set to [Auto].
8 Text and numbers You can enter text and numbers for handset name, phonebook records, and other menu items. Enter text and numbers 1 Press once or several times on the alphanumeric key to enter the selected character. 2 Press [Clear] to delete a character. Press and hold [Clear] to delete all characters. Press / to move the cursor left and right. 3 Press to add a space. Note •• For information on key mapping of characters and numbers, see the chapter 'Appendix'.
9 Phonebook This phone has a phonebook that stores up to 150 records. You can access the phonebook from the handset. Each record can have a name up to 16 characters long. It can store up to 3 numbers, with each number up to 24 digits long. There are up to 2 direct access memories (keys 1 to 2). Depending on your country, keys 1 and 2 are preset to the voice mail number and information service number of your service provider respectively.
Call from the phonebook 1 There are two ways to access the phonebook list: • press ; • select [Menu]. Press / to select , then press [OK] > [List]. 2 Select a contact in the phonebook list. 3 Press or Tip •• If your phonebook memory is full, a •• •• notification message will be displayed. Delete some records to add new ones. Press and hold to insert a pause. Press to switch between the uppercase and lowercase letters. Note •• Press [Clear] to delete the character.
Set the personalized melody You can personalize the melody played when someone in the phonebook calls you. Note •• Make sure you have subscribed to caller identification before you use this feature. 1 There are two ways to access the phonebook list: • press ; • select [Menu]. Press / to select , then press [OK] > [List]. 2 Select a contact, then press [Option] > [Select melody]. 3 Press [OK] to set or change the melody for the contact. 4 Select a melody for the contact, then press [OK] to confirm.
10 Speed dial You can assign and save the number of your contact to a key (keys 3 to 9). Then you can press and hold on the key in standby mode, then press or to dial the saved phone number automatically. Save a number to a speed dial key manually 1 Select [Menu]. Press / to select , then press [OK] > [Speed dial] > [OK]. 2 Press / location. 3 Select [Assign] > [Manual], enter the contact’s name and number, then press [OK] to confirm.
Delete a speed dial record 1 Select [Menu]. Press / to select , then press [OK] > [Speed dial], then press [OK] to confirm. 2 Press / location. 3 Press [Option] > [Delete], then press [OK] to confirm. »» A confirmation request is displayed on the handset. 4 Select [OK] to confirm. »» The record is deleted.
11 Call log The call log stores the incoming call history of all missed, received or blocked calls. The incoming call history includes the name and number of the caller, call time and date. This feature is available if you have registered to the caller ID service with your service provider. Your phone can store up to 50 incoming call records. The call log icon on the handset flashes to remind you of any unanswered calls. If the caller allows the display of his identity, you can view his name or number.
Save a call record to the phonebook 1 Press in standby mode, then select [Incoming calls]. »» The incoming call log is displayed. 2 Select a record, then select [Option]. 3 Select [Save number], then press [OK] to confirm. 4 Enter and edit the name, then press [OK] to confirm. 5 Select a type of number (mobile/home/office), then press [OK] to confirm. 6 Edit the number, then press [Save] to confirm. »» The record is saved. Return a call 1 Press in standby mode, then select [Incoming calls].
12 Redial list Access the redial list during a call The redial list stores the call history of dialed calls. It includes the names and/or numbers you have called. This phone can store up to 20 redial records. 1 2 View the redial records 1 Select [Redial]. Press [Redial] to enter the list of dialed calls. 2 Select a record, then press [Option] to confirm. Save a redial record to the phonebook 3 Select [Delete], then press [OK] to confirm. »» A confirmation request is displayed on the handset.
13 Sound settings Set the key tone Key tone is the sound made when you press a key on the handset. 1 2 Set the handset's ringtone volume You can select among 5 ringtone volume levels or progressive (that is, the ringtone starts soft and gets louder over time if the call is not answered). 1 2 Select [Menu]. 3 Select [Ring volume], then press [OK] to confirm. 4 Select a volume level, then press [OK] to confirm. »» The setting is saved. Press [OK].
Set the sound profile You can set the sound in the earpiece or handsfree mode among 3 different profiles. 1 2 Select [Menu]. 3 Select [MySound], then press [OK] to confirm. 4 Select a profile, then press [OK] to confirm. »» The setting is saved. Press [OK]. / to select , then press Access the sound profile during a call Press [Sound] for once or several times to change the sound profile during a call.
14 Phone settings Base backlight You can customize the settings to make it your own phone. Display settings You can change the display of the phone during standby mode. You can activate/deactivate the wallpaper of the handset screen. 1 2 Select [Menu]. 3 Select [Display] > [Wallpaper], then press [OK] to confirm. 4 Select [On]/[Off], then press [OK] to confirm. »» The setting is saved.
call or when the phone is in standby mode. 1 2 Select [Menu]. 3 Select [Eco mode], then press [OK] to confirm. 4 Select [On]/[Off], and press [OK] to confirm. »» The setting is saved. Press [OK]. »» / to select , then press is displayed in standby mode. Note •• When ECO mode is set to [On], the connection range between the handset and the base station can be reduced. ECO+ mode When the ECO+ mode is activated, it eliminates the transmission power of the handset and base station in standby mode.
Name the handset The name of the handset can be up to 16 characters. 1 2 Select [Menu]. 3 Select [Phone name], then press [OK] to confirm. 4 Enter or edit the name. To erase a character, select [Clear]. 5 Press [OK] to confirm. »» The setting is saved. Press [OK]. / to select Set the display language Note •• This feature only applies to models with multiple-language support. , then press •• Languages available vary from country to country. 1 2 Select [Menu]. Press [OK].
Activate/Deactivate auto hang up You can activate the auto hang up function so that you can end a call by simply placing the handset on the base station or charge cradle. 1 2 Select [Menu]. 3 Select [Auto hang-up], then press [OK] to confirm. 4 Select [On]/[Off], then press [OK] to confirm. »» The setting is saved. Press [OK].
15 Alarm clock Your phone has a built-in alarm clock. Check the information below to set your alarm clock. Set the alarm Select [Menu]. 3 Select [On]/[Off], then press [OK] to confirm. 4 Select [Alarm time], then press [OK] to confirm. 5 Enter an alarm time, then press [OK] to confirm. 6 Select [Repetition], then press [OK] to confirm. 7 Select an alarm occurrence, then press [OK] to confirm. 8 Select [Alarm tone], then press [OK]. 9 Select a tone from options, then press [OK] to confirm.
16 Privacy mode You can access the privacy mode menu to block outgoing and incoming calls. Call barring (block outgoing calls) You can block outgoing calls to numbers, such as overseas calls or undesirable hotlines by barring calls that start with certain digits. You can create 4 sets of numbers with 4 digits at maximum for each set of numbers. When you make a call that starts with one of these 4 sets of numbers, the outgoing call is then barred.
Block anonymous calls You can block calls whose identity is withheld by the caller (e.g. private calls). 1 2 Select [Menu]. 3 Enter the privacy mode PIN/passcode. The default PIN is 0000. Then press [OK] to confirm. 4 Select [Call block] > [Anonymous call] > [On]/[Off], then press [OK] to confirm. »» The setting is saved. Press [OK]. / to select , then press Blacklist You can put numbers into the blacklist to block incoming calls from certain undesirable numbers.
Silent mode Exclude the contacts from silent mode You can set your phone to silent mode and enable it for a specific duration when you do not want to be disturbed. When the silent mode is turned on, your phone does not ring and does not sound the key tone and docking tone. You can select the length of ring delay and set the contacts to be excluded from the phonebook. Ring delay is the number of rings that will be muted before the rings become audible on the phone.
Change the privacy mode PIN/passcord 1 2 Select [Menu]. 3 Enter the old PIN/passcode. The default PIN is 0000. Then press [OK] to confirm. 4 Select [Change PIN], then press [OK] to confirm. 5 Enter the new PIN/passcode, then press [OK] to confirm. 6 Enter the new PIN/passcode again, then press [Save] to confirm. »» The setting is saved. 40 Press [OK].
17 Baby monitor You can use your phone as a baby monitor. The handset can be set as a baby unit. It sends an alert to the parent unit (which can be an additional handset or an external line) if the sound level exceeds the set limit. 1 2 Select [Menu]. Press [OK]. / to select , then press 3 Select [On] > [Other handsets], then press [OK] to confirm. 4 Select a handset, then press [OK] to confirm.
Tip •• To deactivate the baby monitor, or to exit from baby monitor mode, press [Off]. Note •• You can still send an alert to the external •• line even though it is in the blacklist (see ‘Blacklist’ on page 38). If the external line is in the outgoing call block list, it will be barred and the alert will not be sent (see ‘Call barring (block outgoing calls)’ on page 37). Set the baby cry level You can set the baby cry level to adjust the sensitivity of the baby monitor.
18 Telephone answering machine Your phone includes a telephone answering machine that records unanswered calls when it is on. By default, the answering machine is set to the [Answer & rec.] mode. You can also access the answering machine remotely and change the settings through the answering machine menu on the handset. Turn the answering machine on or off 1 There are two ways to access the answering machine menu: • Press ; • Select [Menu], press / to select , then press [OK].
Announcements The announcement is the message your caller hears when the answering machine picks up the call. The answering machine has 2 prerecorded announcements: the [Answer & rec.] mode and [Answer only] mode. Record an announcement The maximum length of the announcement you can record is 3 minutes. The newly recorded announcement automatically replaces the old one. 1 There are two ways to access the answering machine menu: • Press / ; • Select [Menu], press / to select , then press [OK].
Incoming messages Each message can be up to 3 minutes long. When you receive new messages, the LED on the base station flashes. Note •• If you pick up the phone when the caller •• leaves a message, the recording stops and you can talk to the caller directly. If the memory is full, the answering machine switches to [Answer only] automatically. Delete old messages to receive new ones.
Note •• You can only delete the read messages. No deleted messages can be recovered. Call screening You can hear the caller while he is leaving a message. Activate/Deactivate the call screening 1 2 There are two ways to access the answering machine menu: • Press / ; • Select [Menu], press / to select , then press [OK]. Select [HS screening] > [On]/[Off], then press [OK] to confirm. When the call screening function is activated, you can: • press [Silent] to stop listening to the caller.
Note •• The remote access PIN/passcode is the same as your system PIN/passcode. The preset PIN/passcode is 0000. Activate/deactivate the remote access Access the answering machine remotely 1 Make a call to your home number with a touch tone phone. 2 Enter # when you hear the announcement. 3 Enter your PIN/passcode. »» You now have access to your answering machine, and you can listen to the new messages. You can allow or block remote access to the answering machine. 1 2 Select [Menu].
Remote access commands Key 1 Function Listen to the previous message. Listen to messages. Skip to the next message. Delete the current message. Switch the answering machine on (not available when you listen to the messages). Stop listening to the message. Switch the answering machine off. (not available when you listen to the messages). 2 3 6 7 8 9 Behavior of the LED indicator on the base station The table below shows you the current status with different LED indicator behavior on the base station.
19 Services Activate/Deactivate auto conference The phone supports a number of features that help you handle and manage the calls. Call list type 1 2 Select [Menu]. Press [OK]. / to select , then press 3 Select [Conference], then press [OK] to confirm. 4 Select [Auto]/[Off], then press [OK] to confirm. »» The setting is saved. You can set if you can see all incoming calls or only missed calls from the call log. Network type Note Note •• This is a country dependent feature.
in the menu. For example, you set 604 as the detect number and 1250 as the prefix. When you have dialed out a number such as 6043338888, your phone changes the number to 12503338888 when it dials out. Note •• The maximum length of a detect number is 5 digits. The maximum length of an auto prefix number is 10 digits. duration. You can select among 3 options: [Short], [Medium] and [Long]. The number of available options varies with different countries. For details, consult your service provider.
synchronized, make sure the current year is set. First ring Your phone can cancel the first ring before the caller ID is displayed on the screen. You can change this setting to suit your preference. This feature only applies to models with first ring support. 1 2 Select [Menu]. 3 Select [First ring], then press [OK] to confirm. 4 Select [On]/[Off], press [OK] to confirm. »» The setting is saved. Press [OK]. / to select , then press Press [OK].
Note •• If the PIN is incorrect or no base is found •• •• •• •• within a certain period, your handset displays a notification message. If registration fails, unplug the power adapter from the base station and plug it back. Wait for 15 seconds, and then repeat the registration procedure. The preset PIN is 0000. No change can be made on it. The handset and the base station are GAP compliant, which means they guarantee the minimum functions: register a handset, take the line, make a call and receive a call.
20 Technical data General specification and features • Talk time: 18 hours • Standby time: 250 hours • Range indoor: 50 meters • Range outdoor: 300 meters • Phonebook list with 150 entries • Redial list with 20 entries • Call log with 50 entries • Answering machine with up to 60 minutes recording time • Caller identification standard support: FSK, DTMF Battery • Philips: Ni-MH 2.
21 Notice regarding exposure to electromagnetic fields. Declaration of conformity Disposal of your old product and battery Hereby, Gibson Innovations declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. You can find the Declaration of Conformity on www.p4c. philips.com. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.
Removing the disposable batteries To remove the disposable batteries, see section ‘Install the supplied battery’. When this logo is attached to a product, it means a financial contribution has been paid to the associated national recovery and recycling system. Environmental information All unnecessary packaging has been omitted. We have tried to make the packaging easy to separate into three materials: cardboard (box), polystyrene foam (buffer) and polyethylene (bags, protective foam sheet.
22 Frequently asked questions My handset displays [Searching] or [Unavailable], or [Register your Handset], what do I do?? • Make sure that the base station has power supply. •• The handset is out of range. Move it closer to the base station. •• The handset is not paired with the base. Register the handset to the base station. Tip •• For further information, see 'Register the handset or additional handsets' on the Services section.
The handset loses connection with the base or the sound interrupts during a call. •• The handset is nearly out of range. Move it closer to the base station. •• Check if the ECO mode is activated. Turn it off to increase the handset range and enjoy the optimal call conditions. •• Re-register the handset to the base station. No dialing tone/no free line. •• Check your phone connections. •• The handset is out of range. Move it closer to the base station.
The display on the base station does not work after two M995 handsets are paired with the same M995 base station. The base display feature on each individual M995 base station is linked with its unique paired M995 handset. By manually pairing two M995 handsets with the same M995 base station, there is no more connection between one of the M995 base stations to any of the M995 handset. To have this feature functioning properly, pair one M995 handset with one M995 base station only.
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