User's Manual

Service · Power Cycling 21
EN
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help below),
follow the steps given here.
1 Pull out the power plug.
2 Wait at least ten seconds, then plug the power plug
back into the socket.
3 If the problems repeats, please contact our technical
customer service or your retailer. Follow the instruc-
tions on the display and in the error report.
Problems when faxing or printing
Faxes sent are of poor quality.
Change the resolution from
STANDARD to FINE or
PHOTO.
Clean the scanner and the document feed slot.
Test the device by making a copy of the document. If the
device is in order, the fax machine of the recipient is defec-
tive.
The device produces black lines when sending or printing. Clean the scanner and the document feed slot.
Copy is blank. Insert the documents face down into the document feeder.
Printing is interrupted. Paper or document jam, no paper. Follow the instructions
on the display and in the error report.
Documents are not properly fed. Clean the scanner and the document feed slot.
Problems with the Connection
The device rings once, remains silent for a short while and
starts ringing again.
This is absolutely normal. The fax switch checks the call af-
ter the first ring. If it is a voice call, the device continues to
ring.
No dial tone Check the installation of the device. Connect the telephone
cable to the socket marked LINE. Insert the telephone plug
into your PTT line socket.
Fax transmissions are constantly interrupted. Try to send the fax manually: Press ß, and dial the number.
If the recipient is using an answering machine, wait until
you hear a whistling tone. Press o.
It is possible that the recipient's device is not ready to re-
ceive.
You hear a whistling tone or silence in the handset. The call is a fax: Press o on the device. Press *5 on
the additional telephone. Hang up.
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