Warranty Policy

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Your Philips Warranty
Thank you for buying a Philips Multimedi@solutions product! This product is designed for you to
offer high quality performance, ease of use and ease of installation.
Product Asia Pacific Region Europe Region North America Region
CD/DVDRW/PC-CAMS/-SPEAKERS 12 months 24 months* 12 months
PC-SOUNDCARD 12 months 24 months* 36 months
If you have any question, please check Philips W.W.W. before you contact us, as you may find the
answer already there. Should you come across any more difficulty during installation or use, before you
contact Philips Technical Support, please prepare the following information so that we could solve
your problem more quickly.
Purchase date
Name ...
Address ...
Postal code +city ...
Country ...
Telephone ...
Fax ...
Email (Internet) ...
Philips product + type nr.+S/N ...
PC Environment Processor: 486/Pentium I-II-III. Internal memory: ...
Software: Windows:.../DOS:/ OS/2: ... Application program: ...
Other cards installed:...
Other system(MAC) Operating system..
Question ...
You can reach Philips in the following ways (in order of preference):
Europe Region
In case your Philips product is not working correctly,please contact first our helpdesk to assist you.
If the helpdesk conclude with you that the product is defective, contact your Philips Dealer where
you bought the product.
In the event you require service whilst in another country, or your dealer does no longer exist or sel
Philips products, contact our helpdesk for support to solve the problem.
For helpdesk tel nrs. see the numbers in this warranty booklet.
You can also contact the Helpdesk by Email: [e-mail]
or by FAX: [phone]
European Helpdesk:
BelgiŒum 02-275-0701 Luxembourg 408-443-5501 Italy 02-48-27-11-53
Danmark 35-25-87-61 Netherlands 053-482-9800 Norway 22-70-82-50
Germany 0696-698-4712 Austria 01-546-575-603 Ireland 01-601-1161
Finland 09-2290-1908 Portugal 0800-831-363 Sweden 08-632-0016
France 03-8717-0033 Spain 09-17-45-62-46 Greece 00800-3122-1223
UK Π0207-949-0069 Switserland 02-23-10-21-16 Cyprus 800-92256
Open also during evenings and weekend.
World Wide Web: http://www.pcstuff.philips.com
North America Region ( USA,Canada and the virgin Islands )
Customer Support Telephone:
CD-RW 888-541-5837 DVD ROM 888-541-7794 PC Cameras 800 835 3506
World Wide Web: http://www.pcstuff.philips.com
Asia Pacific Region
World Wide Web: http://www.pcstuff.philips.com
Please contact your own dealer/distributor.
THIS GUARANTEE CARD DOES NOT COVER ACCESSORIES BELONGING TO THE PRODUCT.
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