operation manual
20
Problem Solution
I do not know 
if the appliance 
is suitable for 
use on my skin.
Do not use the appliance on dry, chapped skin, open wounds, or when you suffer from skin 
diseases or skin irritation, such as severe acne, sunburn, skin infection, etc. Do not use the 
appliance if you are taking steroid-based medication.
The appliance 
does not 
charge.
Make sure the socket to which you connect the appliance is live. Check whether the voltage indicated on 
the appliance corresponds to the local mains voltage. Check whether contact pins on the appliance are 
in proper contact with the contact points in the stand. If you use a socket in a bathroom cabinet, you may 
need to switch on the light to activate the socket. When the light on the appliance still does not light up or 
when the appliance still does not charge, take it to your Philips dealer or the nearest Philips Service Centre.
The appliance 
does not 
work 
anymore.
Make sure that you have pressed the on/off button properly. Charge the appliance according to the 
instructions in this user manual. Verify whether there is a power failure and if the wall socket is live. Check 
if the charging light on the appliance lights up to make sure the appliance is charging. If it does not light up 
or if the appliance still does not work, take it to your Philips dealer or the nearest Philips Service Centre.










