User Manual

Troubleshooting
This chapter summarizes the most common problems you could encounter with the
appliance� If you are unable to resolve the problem with the information below, contact the
Consumer Care Center in your country�
Problem Solution
When should I descale
my sterilizer?
When you use the sterilizer, you may notice that there are
small spots ranging from snow white to brownish appearing
on the heating plate� This is a sign that your sterilizer should be
descaled�
In any case, the sterilizer should be descaled at least every
4weeks to ensure that it continues to work eectively.
Why is the sterilizing
time so short?
You did not add enough water for sterilizing�
Pour exactly 130 ml/4�5 oz water directly into the water
reservoir of the base�
Why is there still much
water remaining on
the heating plate after
sterilizing?
The heating plate may be blocked by the limescale� The
sterilizer should be descaled at least every 4 weeks�
See section “Descaling”�
Why is there a burning
smell and burnt mark
on the base?
You may not have poured out the remaining water from the
large basket drip tray regularly� Water accumulates on the
large basket drip tray after each sterilizing cycle� Pour out any
remaining water from the large basket after each use�
1 Detach the bottom plate from the large basket� Pour out
any remaining water from the large basket drip tray�
2 Clean the bottom plate and the large basket in hot water
with liquid dishwashing detergent�
The items may not have been cleaned thoroughly before
sterilizing�
Before you put the items to be sterilized in the sterilizer, clean
them thoroughly in the dishwasher or by hand with hot water
and liquid dishwashing detergent�
Coating is peeling
o from the heating
plate. Does it aect the
function?
It does not aect the function of the sterilizer.
Make sure you do not use any abrasive or aggressive cleaning
agents (e�g� bleach) or a scouring pad to clean the heating plate�
Why does the sterilizer
stop working?
The heating plate may be blocked by the limescale� The
sterilizer should be descaled at least every 4 weeks�
See section “Descaling”�
The items are still wet
after drying�
The items may still be wet due to dierent reasons:
• Ambient temperature or humidity
• Loading of sterilizer
• The items stack together too closely
Make sure hot air is able to circulate around the items to ensure
eective drying. You can run one more complete drying cycle if
necessary�
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