User Manual

- English 21 -
Troubleshooting
This chapter summarises the most common problems you could encounter with the
appliance� If you are unable to solve the problem with the information below, visit
www.philips.com/support for a list of frequently asked questions or contact the
Consumer Care Centre in your country�
  
The appliance
does not work�
The appliance is
equipped with a
safety lock� If the
parts have not been
assembled properly
onto the motor unit,
the appliance does
not work�


The steaming
light does not go
on�
The appliance is not
connected to the
mains�
Put the plug in the wall socket�
The jar is not placed
on the motor unit
properly�
Place the jar on the motor unit properly�
You want to start a
second steaming
process just after


for a few minutes before you start a second
steaming process�
The ingredients
are not heated up
completely�
The pieces in the jar
are too big, there is
too much food in
the jar or you have
not steamed the
food long enough�

decrease the amount of food in the jar or




steaming time for the ingredients you want to
steam or the recipe you want to prepare�
The appliance
does not steam�
You have not put
water in the
appliance�

amount of water in the appliance�
You have not put
the jar on the motor
unit in the correct
position�
Place the jar on the appliance in the correct


Steaming takes
too long or the
steam function
does not work at
all�
There is too much
scale in the water
tank�

