Register your product and get support at www.philips.com/welcome SE245 EN Telephone Answering Machine Warning Use only rechargeable batteries. Charge the handset for 24 hours before use.
Table of contents 1 1.1 1.2 1.3 1.4 1.5 2 2.1 2.2 2.3 2.4 2.5 2.6 3 3.1 3.2 3.3 3.
5.6 View an entry 23 5.7 Edit an entry 23 5.8 Delete an entry 23 5.9 Delete all entries 23 5.10 One-touch keys 24 5.10.1 Dial a one-touch number 24 5.10.2 Store a phonebook entry as a one touch number (direct memory) 24 5.10.3 Delete a one touch number 24 6 6.1 6.1.1 6.1.2 6.1.3 6.1.4 6.1.5 6.2 6.2.1 6.2.2 6.2.3 6.2.
9.5 9.5.1 9.5.2 9.5.3 9.6 9.7 9.7.1 9.8 9.9 Registration Register a handset Select a base Unregister a handset PIN Reset Default settings Auto prefix Country setting Using your answering machine 10.1 SE245 base answering machine control keys 10.2 Switch on/off 10.3 Play messages 10.4 Delete all messages 10.5 Record a memo 10.6 Outgoing messages 10.6.1 Answer & Record 10.6.2 Answer Only 10.6.3 Set answer mode 10.6.4 Record, play or delete your own outgoing message 10.7 Answer machine settings 10.7.
1 Important Take time to read this user manual before you use your telephone. It contains important information and notes regarding operating your telephone. 1.1 Power requirements • This product requires an electrical supply of 220–240 volts, alternating monophased power, excluding IT installations defined in standard EN 60-950. In case of power failure, the communication can be lost. • The electrical network is classified as hazardous according to criteria in the standard EN 60-950.
• Do not let small metal objects come into contact with the product. This can deteriorate audio quality and damage the product. • Handsfree activation could suddenly increase the volume in the earpiece to a very high level : make sure the handset is not too close to your ear. • Refer also to the Cautions in chapters and subchapter sections. 1.
1.4 Recycling and disposal Disposal instructions for old products The WEEE directive (Waste Electrical and Electronic Equipment; 2002/96/EC) has been put in place to ensure that products are recycled using best available treatment, recovery and recycling techniques to ensure human health and high environmental protection. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused.
The labelled packaging material is recyclable. 1.5 Electric, Magnetic and Electromagnetic Fields (“EMF”) • Philips Royal Electronics manufactures and sells many consumer oriented products which usually, as with any electronic apparatus, have the ability to emit and receive electro magnetic signals.
2 Your SE245 Digital Cordless Telephone Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. 2.1 What’s in the box? SE245 handset SE245 base Power adaptor Battery door User manual 2.2 What you will also need • For the call log to function, subscribe to your network’s Caller Line Identification service. • For voicemail to function, subscribe to your network’s voicemail service.
2.3 Overview of the handset 1 2 3 4 14 5 6 12 7 11 10 8 9 13 Your SE245 Digital Cordless Telephone 1 Earpiece 2 Display See page 11 for an overview of the display icons. 3 Menu key Enter the main menu. Select the option displayed on screen. Confirm a menu option – OK is displayed on screen. 4 Call log/Scroll up/ Volume up Open the calls log. Scroll up through lists and settings. Increase the earpiece volume. 5 Talk/Recall Make or answer a call. Use recall (R) functions.
8 Loudspeaker key Activate and deactivate the loudspeaker during a call. Warning Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear. 9 Intercom (at least 2 handsets needed) In standby mode, use to make an internal call. During a call, use to transfer an external call to another handset. 10 0 key In standby, press and hold to switch between handset name and date/time display.
2.4 Handset display 1 3 1 2 4 Status icons Battery status On when the line is in use. Flashes when there is an incoming call. Flashes when you have new voicemail messages. Off when you have no voicemail messages. On when you have missed calls and new number(s) in the call log. Phonebook is open. The alarm clock has been set. Handsfree mode is on. Handset ringer is off. Answering machine on. Off when answering machine is off. Flashes when you have new messages.
2.
8 Paging key Paging is a useful way of finding lost handsets. 1 Press on the base. All handsets ring. 2 Press again to cancel the paging call or press any key on the handset to stop the paging call. Standby mode If you do not press any button on the handset for 15 seconds the display will automatically return to standby. It will also return to standby when the handset is placed on the base or charger. 2.6 Menu navigation The basic steps of navigating through the menu and on-screen options.
3 Getting started 3.1 Position the base Place the base within reach of the telephone line and electricity sockets. Tip The position in which you place the base can have an effect on the range and performance of your product. Avoid placing the base too close to large metal objects such as filing cabinets, radiators or electrical appliances. This can impair the range and sound quality. Buildings with thick internal and external walls may impair transmission of signals to and from the base.
2 Plug the other ends of the line cord and power cable into the telephone socket and mains power socket. 3.3 Install and charge the handset batteries Warning • The handset must be charged for at least 24 hours before using it for the first time. • Never use any battery type other than the one supplied. There is a risk of explosion if the batteries are replaced by an incorrect type. Your SE245 is supplied with two rechargeable batteries. Getting started 1 2 3 4 Slide off the battery door (if fitted).
If you need to select your country • Press . The country name is shown on the display. • Press or to select . your country then press The screen language and other important settings are set for the country selected. • Press to go back to the previous screen. Note • If you receive a call before the country is set, you can take the call. When the call is ended the display returns to the original screen ready for you to set the country. Caller Identification will not work until the country has been selected.
4 Using your SE245 4.1 Calls 4.1.1 Make a call 1 Press . 2 Dial the telephone number. 4.1.2 Pre-dial 1 Enter the phone number (maximum 24 digits). If you make a mistake press . 2 Press to dial the phone number entered. 4.1.3 Dial one-touch numbers 1 and 2 1 Press and hold or until the number is displayed and dialled. If no number is stored, you hear a beep. Using your SE245 4.1.4 Call from the phonebook 1 Press . The first entry in the phonebook is displayed. 2 Scroll or to the entry you want.
Identification service (CLI). Please contact your network provider for more information on this service. To answer the second call, press . 4.1.6 Call from the call log 1 Press . The first entry in the call log is displayed. 2 Scroll or to the entry you want. 3 Press to dial the number. Note You need to subscribe to your network’s Caller Line Identification service to be able to see the caller’s number in the call log. See ‘Call log’ on page 25 for more details. 4.1.
4.1.9 Mute Mute the microphone so that you can talk to someone else in the room without your caller hearing you. 1 During a call, press . The microphone is muted. 2 Press again to turn the microphone back on. 4.1.10 End a call 1 Press . The call duration is displayed on the handset screen for about 5 seconds. Tip If Auto hang-up mode is on (see page 32), simply replace the handset on the base to end the call. The default setting is on. 4.
4.3.2 Transfer an external call to another handset 1 During an external call, press . Your caller is put on hold. 2 Enter the number of the handset you want to call. If there are only two handsets, the other handset is called automatically. 3 When the other handset answers, announce the caller then press to transfer the call. If the other handset does not answer, press to talk to your caller again.
If the voicemail number is not pre-stored you can add a number, or overwrite the existing stored number. See ‘Store a phonebook entry as a one touch number’, on page 24. 4.4.1 Dial your network voicemail service 1 Press and hold . The number is displayed and dialled. Follow the voice prompts to play, save and delete your messages. Or If the icon is displayed, press to dial the voicemail number. Note You can turn off the icon. When viewing the calls log, press and hold .
3 5.2 Store an entry 1 Press . PHONEBOOK is displayed. 2 Press . NEW ENTRY is displayed. 3 Press . ENTER NAME is displayed. 4 Enter a name and press 5 Enter a number. Press to save. 5 Press to return to standby. Note Cancel storing an entry by pressing at any time during the process. 5.3 Entering names Use the alphanumeric keypad to enter names in the phonebook. See ‘5.4 Character map’. 22 For instance to enter the name ‘Paul’. P Press once. A Press once. U Press twice. L Press three times.
5.5 Enter a pause If your SE245 is connected to a switchboard, you may need to enter a pause in a stored number. This gives the switchboard time to get an outside line. A pause is normally stored after the switchboard access code (e.g. 9). 1 When storing a number, press and hold until the display shows P. Then continue storing the number. 5.6 View an entry 1 Press twice. 2 Scroll to LIST ENTRY and press . 3 Enter the first letter of the name to search alphabetically then scroll or to the exact entry.
Press to confirm or to return to standby. 5.10 One-touch keys The or keys have pre-stored phone numbers for one-touch dialling. Note The pre-stored numbers usually give you access to services offered by your network, but this depends on your country and network.You can set the one touch keys to dial numbers stored in your handset phonebook. 5.10.1 Dial a one-touch number 1 Press and hold or . The number is displayed and dialled. 2 Press to cancel the dialling and return to standby. 24 5.10.
4 5 6 Press again to open the options menu. Press to select DELETE and press . Display shows CONFIRM?. Press to confirm. NO ENTRY is displayed. 6 Caller ID and Call log If you have subscribed to Caller Line Identification (CLI), and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date & time of the call (if provided by the network).
network provider. Entries are displayed in chronological order with the most recent call at the top of the list. Note • The call log holds details of up to 20 calls. • When the call log is full, a new call replaces the oldest in the list. • If you receive more than one call from the same number, only the most recent call is kept in the call log. When you have missed calls (incoming calls that you haven’t answered) the icon will be displayed in the display on all handsets registered to the base.
6.1.3 Save a number from the call log to the phonebook 1 Press . The most recent call is displayed. 2 Scroll or to the number you want to save and press . 3 SAVE NUMBER is displayed. Press . 4 Enter a name and press . 5 The number is displayed. If required, edit the number and press to save. SAVED is displayed. 6 Press to return to standby. 6.1.4 Delete a call log entry 1 Press . The most recent call is displayed. 2 Scroll or to the number you want. 3 Press then scroll to DELETE and press .
6.2.2 Copy a redial number to the phonebook 1 Press , scroll or to the entry you want to copy and press . 2 Display shows SAVE NUMBER. Press . 3 Enter a name and press . 4 Edit the number if required and press . SAVED is displayed. 5 Press to return to standby. 6.2.4 Delete entire redial list 1 Press then press and scroll to DELETE ALL then press . 2 Display shows CONFIRM?. Press to confirm. EMPTY is displayed. 3 Press to return to standby. 6.2.
7 Clock & Alarm If you subscribe to your network’s Caller Identification service, the time on your SE245 may be set automatically each time you receive a call, depending on your network provider. You can also set or adjust the time using the Clock & Alarm menu. 7.1 Set date and time 1 Press , scroll to CLOCK/ALARM and press . Display shows DATE & TIME. 2 Press . Enter the date in the format DD-MM e.g. 04 08 for 4 August and press . 3 Enter the time using the 24 hour format HH – MM, e.g. 14 45 for 2.
7.3 Set alarm ringer melody There are three alarm ringer melodies. 1 Press , scroll to CLOCK/ALARM and press . 2 Scroll to ALARM TONE and press . Melodies are played. 3 Scroll or to MELODY 1, 2 or 3 and press . 8 Personal settings 8.1 Handset tones Warning When the phone is ringing, avoid holding the earpiece too close to your ear as it may damage your hearing. 8.1.1 Ring volume Choose from : Ringer Off, Low, Medium, High and Boost. Note The default setting is High.
8.1.2 Ringer melody Choose from 10 ringer melodies. 1 Press , scroll to PERSONAL SET and press . HANDSET TONE is displayed. 2 Press , scroll to RING MELODY and press . Currently melody is played. 3 Press or to select the ringer melody. A sample of the ringer melody is played. 4 Press to save the setting. 5 Press to return to standby. 2 3 4 , scroll to PERSONAL SET and press . HANDSET TONE is displayed. , scroll to and press . is displayed. , scroll to FIRST RING and press .
8.2 Handset name Personalise your handset, for example, with a name or location – Peter or Bedroom. 1 Press , scroll to PERSONAL SET and press . 2 Scroll to HANDSET NAME and press . The current name is displayed. 3 Press to delete the current name. 4 Enter the name you want – maximum 10 characters and press to save. 5 Press to return to standby. 2 Scroll to AUTO PICK and press . Scroll or to select ON or OFF and press to confirm. Press to return to standby. UP 3 4 8.
8.5 Display language 1 2 3 4 , scroll to PERSONAL SET and press . Scroll to LANGUAGE and press . Scroll or to select the language you want and press to confirm. Press to return to standby. 9 Advanced settings Press 8.6 Keypad lock Prevent accidental dialling while carrying the handset by locking the keypad. Press and hold . The display shows KEYS LOCKED. 2 To unlock the handset, press and hold again. Note While the keypad is locked, you can answer incoming calls as normal. 1 9.
9.2 Dial mode The default SE245 dialling mode is suitable for your country and network. It is unlikely that you should need to change this setting unless advised to do so. 1 Press , scroll to and press ADVANCED SET 2 3 4 . Scroll to DIAL MODE and press . Scroll or to select TONE or PULSE and press to confirm. Press to return to standby. 9.3 Call barring Prevent certain numbers from being dialled from your SE245.
3 4 5 6 7 Enter the master PIN (default setting 0000) and press . Scroll to NUMBER and press . NUMBER 1 is displayed. You can scroll to the next number, if needed. Press and enter the digits you want to bar. Press to confirm Press to return to standby. 9.4 Baby call When activated, this feature allows you to dial a number by pressing any key on your handset (except ). This feature is very useful for access to emergency services. 9.4.
5 6 Enter the number. Press to confirm. Press to return to standby. 9.4.3 Dial a baby call number 1 When a baby call number has been stored and the baby call setting switched on, press any key (except ) on the keypad to dial the number. Note When baby call is switched on, you can still answer any incoming call as normal. 9.5 Registration Up to 5 handsets can be registered to one base station. Additional handsets must be registered to the base before you can use them.
4 5 If necessary, scroll REGIST. BASE and press . Enter the number of the base on which you wish to register your handset. If you have only 1 base station, press . If you have 2 base stations, press or , etc. The display shows SEARCHING. When the handset registers with the base, it is assigned the next available handset number (shown in the handset display). 9.5.2 Select a base You can register your SE245 handset with up to 4 bases.
9.6 PIN The 4-digit master PIN is used when registering or unregistering a handset and when changing some settings on your SE245. The default setting is 0000.You can change this PIN for more secuirty Note Entries stored in the phonebook and new answering machine messages are retained. 1 2 1 Press , scroll to and press ADVANCED SET 2 3 4 5 . Scroll to PIN and press . Enter the current master PIN (default setting 0000) and press . Enter the new PIN and press . Press to return to standby.
Answer Machine On Answer Mode Answer & Record Outgoing message Pre-defined Ring delay 6 Remote Access On Handset screening Off Base screening On 9.8 Auto prefix You can set the SE245 to detect a dialling number and replace it with another number.You can enter up to a 5 digit number to be detected and replace it with a number of up to 10 digits. 1 Press , scroll to and press ADVANCED SET 2 3 4 5 6 . Scroll press to PREFIX and 7 9.
10 Using your answering machine Your SE245 answering machine records unanswered calls when it is activated. It can store up to 59 messages within the maximum recording time of 12 minutes. Each message can be up to 3 minutes long.Your personal outgoing messages can be up to 1 minute long. 10.1 SE245 base answering machine control keys Press to turn the answering machine on/off. Play new messages Press and hold to play all stored messages. Press to stop playback.
to display the Press callers identification. Press again to see the date and time of the call. Note If you have not subscribed to the Caller Line Identification this option is not available. This also applies for memo recordings. 3 • • • • • During playback press to display a list of options. Use the and keys to change the options : REPEAT – press to repeat current message NEXT MESSAGE – press to play next message PREV MESSAGE – press to play previous message DELETE – press to delete the current message.
3 Speak your message. Press to end recording. 1 2 10.6 Outgoing messages This is the message your callers hear on the answering machine. There are two pre-recorded outgoing messages, or you can record your own. 10.6.2 Answer Only The caller can listen to your announcement but cannot leave a message. The pre-recorded message is “This is an answering machine, please call back later”. 10.6.3 Set answer mode Set your machine to Answer & Record or Answer Only. 42 scroll to and press .
1 Press scroll ANSW MACHINE to and press . Scroll to ANSWER and press . 3 Scroll or to select ANSWER & RECORD or ANSWER ONLY and press . Use the or key to select PERSONALISED then press . 4 PLAY is displayed. Press . Current message is played back. • Scroll to select RECORD MESS – press . Display shows RECORDING and a beep is emitted. Speak your message. Press to end recording. • DELETE – press . The pre-recorded message will be automatically reinstated. 5 Press to confirm. 2 MODE 10.
5 Press to confirm. 10.8 Remote access Remote access allows you to operate your answering machine and listen to your messages by calling your SE245 from another phone. The default setting is activated. Call your SE245. When you hear your outgoing message, press #. 2 Enter your 4 digit PIN. The default code is 0000. You hear a confirmation beep. Note Change this code for increased security, see ‘PIN’, on page 38.
At the base : 1 When a caller is leaving a message, press or to adjust the volume to listen to your caller. 2 To interrupt and take the call on the handset, press or . 10.9.1 Switch handset call screening on/off 1 Press scroll to ANSW MACHINE and press . 2 Scroll to ANSW SETTINGS and press . 3 Scroll to HS SCREENING and press . 4 Scroll or to select ON or OFF. 5 Press to confirm. 10.9.2 Switch base station call screening on/off 1 Press scroll to ANSW MACHINE and press .
11 Maintenance and 2 Remove the old batteries 3 Place the new batteries in the handset 4 Replace the battery cover replacement 11.1 Cleaning • Simply clean the handset and base with a damp(not wet) cloth, or an anti-static wipe. • Never use household polish as this will damage the product. • Never use a dry cloth as this may cause a static shock. 11.2 How to replace the battery Warning Always use AAA rechargeable batteries.
12 Technical data Battery life and range Talk time and stand-by time When the battery is fully charged, the talk time of your SE245 is approximately 10 hours and the stand-by time is approximately 150 hours. Low battery warning The battery level is shown in the top left of the handset display. When the battery level becomes low, you hear a beep once every minute (during a call) and the icon flashes. If the battery level becomes exceedingly low, the phone automatically switches off shortly after the alert.
13 Frequently asked questions www.philips.com/support Charging The icon is not blinking when the handset is placed on the base • Bad battery contact – move the handset slightly. • Dirty contact – Clean the battery contact with a cloth moistened with alcohol. • Battery is full – no need to charge. Calls No dialling tone • No power – check the connections. Reset the phone : unplug and plug back in the mains. • Batteries are empty – charge the batteries for at least 24 hours.
Caller Line Identification (CLI) service does not work Check your subscription with your network operator. Phonebook A phonebook entry cannot be stored The phonebook is full. Delete an entry to free memory. Registration Unable to register another handset Maximum number of 5 handsets has been reached. The display shows a scrolling dash.You must unregister a handset in order to register a new one. Interference Display No display • Try recharging or replacing the batteries.
• Answer mode may be set to Answer Only. Change the mode to Answer & Record. Cannot access messages remotely • Remote access may be switched off. • If wrong PIN is entered a beep is played.You can enter the PIN once again. Cannot record outgoing message • The memory may be full. Is the base LED flashing quickly? If so, you will need to delete some messages. Answering machine stops automatically • The memory may be full. If so, you will need to delete some messages. • The maximum message length is 3 minutes.
14 Index A Access the redial list 10, 27 Add entry to phonebook 22 Adjust earpiece volume 9, 18 Answer a call 9, 18 B Base overview 12 Box contents 8 C Caller identification 25 Call another handset 19 Call a number from the call log 18 Call from the phonebook 17 Call network voicemail 20 Call waiting 17 Change handset ringer melody 31 Change one-touch phone numbers 9, 24 Change ringer volume 30 Change system PIN 38 Charge batteries 15 Conference call 20 Connect the base 14 Index D Delete all messages
L Listen to your message 40 Lock the keypad 9, 33 Loudspeaker volume 12, 18, 44 M Make a call 17 Memory full 45 Menu navigation 13 N Navigate the menu 13 New message 12, 40 O One-touch keys 9, 17, 24 Outgoing message 42 P Page a handset 13 Pre-dial a number 17 Put a caller on hold to answer a second caller 20 R Record outgoing message 42 Recycle your phone 6 Redial the last number 27 Register a handset to a base 36 Reinstate pre-recorded outgoing message 42 Remote access 44 52 Reset handset 38 Ring d
V View a call log 26 View phonebook entries 21, 23 Index 53
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