prelim-zenia.book Page 1 Mardi, 20. juin 2000 10:31 10 Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labour and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.
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prelim-zenia.book Page 1 Mardi, 20. juin 2000 10:31 10 Contents SECURITY ......................................................................................... 8 Security information .................................................................................8 Power connection .....................................................................................8 Telephone connection ..............................................................................8 Environmental protection ............
prelim-zenia.book Page 2 Mardi, 20. juin 2000 10:31 10 Private and shared phonebooks .............................................................. 23 Storing your callers telephone numbers .......................................................23 Viewing a phonebook entry ..........................................................................24 Making a call ................................................................................................24 Deleting an entry from a phonebook ............
prelim-zenia.book Page 3 Mardi, 20. juin 2000 10:31 10 SYSTEM CONFIGURATION ........................................................ 36 Overview of the configuration menu .....................................................36 Settings ........................................................................................................ 36 Using keypad shortcuts ................................................................................ 37 Handset sound settings ....................................
prelim-zenia.book Page 4 Mardi, 20. juin 2000 10:31 10 5.7 Switching music on hold on/off .............................................................48 5.8 Inserting a pause between digits .............................................................48 5.9 Automatically inserting a prefix .............................................................48 5.0 Setting up prefixes ..................................................................................48 Security ....................................
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prelim-zenia.book Page 6 Mardi, 20. juin 2000 10:31 10 Handset overview KEYS DESCRIPTION • Carries out operation displayed on the last line of the screen. • Makes, accepts or ends a call. • Cancels a character during input. • Moves up one menu level. • Enables you to use the "recall" function during a call. • When pressed (for 2 seconds), returns to "standby mode", or during input, deletes all characters of the line. • Switches the handset or base station loudspeaker on or off.
prelim-zenia.book Page 7 Mardi, 20. juin 2000 10:31 10 Handset on charging unit Earpiece Incoming call or new messages indicator Display 10 MAY 10:05 Philips 1 SHARED Alphanumeric keypad Microphone Overview of display screen l E t / A Displayed Displayed Flashing Displayed Flashing Displayed Flashing Displayed Flashing Displayed Displayed Flashing Displayed Not displayed Indicates battery charge or discharge status. Answer phone is on. Answer phone is receiving or answering a call.
prelim-zenia.book Page 8 Mardi, 20. juin 2000 10:31 10 Security Your telephone features the most advanced technology for even greater ease and comfort of use. Security information For all countries, using this product is subject to approval by the authorities concerned. The wording of this approval appears on the label affixed to the back of the base station.
prelim-zenia.book Page 9 Mardi, 20. juin 2000 10:31 10 Installation : "This equipment is not designed for making emergency telephony calls when the power fails. Alternative arrangements should be made for access to emergency services". Choosing the location of the charging unit and base station Place the charging unit near a 220 V/ 240 V - 50 Hz wall socket.
prelim-zenia.book Page 10 Mardi, 20. juin 2000 10:31 10 Installing or replacing batteries Power supply Your telephone handset is powered by two rechargeable NiMh batteries, type AAA/ R03. When replacing the batteries, please use the following model: PHILIPS MULTILIFE R03NM, or PANASONIC 650 mAh. • Press the top of the battery compartment lid and slide it down. • Insert new batteries according to the marking. • Slide the lid back in place.
prelim-zenia.book Page 11 Mardi, 20. juin 2000 10:31 10 Using the telephone Operating in "standby mode" • Standby display: 10 MAY 10:05 Philips 1 SHARED • "Standby mode" is the starting point for all other operations. To choose a function from this mode, press the appropriate scroll keys or , as many times as required, in order to view the various menus which you have access to.
prelim-zenia.book Page 12 Mardi, 20. juin 2000 10:31 10 Making a call from the handset From "standby mode", dial the number on the keypad (up to 26 digits). The dialled number is displayed on two lines as you enter the digits. PREDIAL 012345 RECORD To correct an error: • move the cursor using the scroll arrows or , • use the key to delete a character in front of the cursor, • pressing this key for 2 seconds deletes the whole line. Press the key. The t symbol is displayed at the top of the screen.
prelim-zenia.book Page 13 Mardi, 20. juin 2000 10:31 10 Making a call from the Zenia Voice 6326 base station The handsfree speakerphone allows calls to be made or accepted without using a handset . Dialling a number using the to direct dial keys To use these keys you must have previously stored the numbers (see “3.4 Storing direct dial keys (6326 base station only)”, page 43). Press the key. The green light starts flashing and you hear the dial tone. to .
prelim-zenia.book Page 14 Mardi, 20. juin 2000 10:31 10 Making a call from the Zenia Voice 6626 base station Press the key. The green light starts flashing and you hear the dial tone. Dial the number using keys to on the keypad. The number is dialled automatically. The loudspeaker and the microphone of the base station are switched on automatically. Speak in the direction of the microphone. You can adjust the loudspeaker volume using the (decrease) keys. (increase) or To hang up, press the key again.
prelim-zenia.book Page 15 Mardi, 20. juin 2000 10:31 10 Redial list Purpose Your ZENIA telephone stores the telephone numbers of the last 10 external calls that you have made from the handset. You can view the list, call back your callers directly from the list, or you can modify it. You can also store the telephone number in the shared or private phonebook. Viewing the redial list You can view the list of outgoing calls when in "standby mode" or during an external call.
prelim-zenia.book Page 16 Mardi, 20. juin 2000 10:31 10 Deleting an entry From "standby mode", go to the redial list. 10 MAY 10:50 Philips 1 The entry corresponding to the last call is displayed. REDIAL Scroll through the list by pressing the scroll keys as many times as required. REDIAL LIST 06543210 OPTIONS and The entry to be deleted is displayed. Press the key. Using the scroll keys and , select the "Delete" option to delete the currently displayed entry.
prelim-zenia.book Page 17 Mardi, 20. juin 2000 10:31 10 Storing an entry From "standby mode", go to the redial list. The entry corresponding to the last outgoing call made is displayed. Scroll through the list by pressing the scroll keys as many times as required. REDIAL LIST The number to be stored is displayed. 01712345678 Press the key. OPTIONS REDIAL LIST Store SELECT ENTER NAME: RECORD SELECT LIST Shared SELECT Using the scroll keys and option. The selected option is displayed. Press the key.
prelim-zenia.book Page 18 Mardi, 20. juin 2000 10:31 10 Answering a call from the base station (6326 and Voice 6626) The handsfree speakerphone allows calls to be made or accepted without using a handset . An incoming call is received. The green light starts flashing. To answer the call, press the key of the base station. The loudspeaker and the microphone of the base station are switched on automatically. Speak in the direction of the microphone. You can adjust the loudspeaker volume with the keys.
prelim-zenia.book Page 19 Mardi, 20. juin 2000 10:31 10 Putting an incoming call on hold You can put a call on hold: The external caller either hears music, if music on hold is activated (see “5.7 Switching music on hold on/off”, page 48), or a waiting tone. 1) From handset Select the "HOLD" function using the key. or keys, then confirm with the To switch back to the call, press the key again. 2) From base station Press the key to put the current call on hold.
prelim-zenia.book Page 20 Mardi, 20. juin 2000 10:31 10 Call log Identifying the caller Your ZENIA telephone can display the caller's number. Caller identification is dependant on network selection. When the telephone rings, your handset(s) display(s) the number and the name of the caller if they are supplied via the telephone network. If the number is associated with a name in one of the shared or private phonebooks, the name is displayed, too.
prelim-zenia.book Page 21 Mardi, 20. juin 2000 10:31 10 : You can directly call the telephone number corresponding to the entry viewed by pressing the key. • When viewing the list, if a voice message is associated with the call viewed, the E symbol is displayed, to listen to this message, select the "LISTEN" option and press the key. Deleting an entry from the call log CALL LOG 01/02 From "standby mode", go to the call log. The last incoming call received is displayed.
prelim-zenia.book Page 22 Mardi, 20. juin 2000 10:31 10 Storing an entry from the call log : This function is subject to network selection. From "standby mode", go to the call log. Scroll through the list by pressing the scroll keys as many times as required. CALL LOG 01/02 01:59 The number to be stored is displayed. 0165346523 OPTIONS Press the key. CALL LOG Store SELECT ENTER NAME: RECORD and Using the scroll keys and , select the "Store" option. The selected option is displayed. Press the key.
prelim-zenia.book Page 23 Mardi, 20. juin 2000 10:31 10 Private and shared phonebooks Your telephone comes with two phonebooks, a private one and a shared one: you therefore have the ability to store telephone numbers either in a private phonebook not accessible from other handsets, or in a shared common phonebook. In each phonebook, you can store the telephone number and name of 100 callers, either by transferring them from the call log or the redial list, or by entering them manually.
prelim-zenia.book Page 24 Mardi, 20. juin 2000 10:31 10 Viewing a phonebook entry 10 MAY 10:05 Philips 1 SHARED From "standby mode", press the scroll keys or as many times as required to go to the "SHARED" or "Prv phonebk" menu. Confirm by pressing the key. The first entry in the selected phonebook is displayed. SHARED John Smith 01712345678 OPTIONS SEARCH FOR: Jo SEARCH To scroll through the list, press the scroll keys as many times as required.
prelim-zenia.book Page 25 Mardi, 20. juin 2000 10:31 10 Modifying a phonebook entry Having selected the entry to be modified in the phonebook, the corresponding name and telephone number are displayed on the screen. Confirm by pressing . SHARED The validation prompt "Change" is displayed. Change SELECT ENTER NUMBER: 01712345678 DONE Confirm by pressing the key. Now you can change the telephone number. Press the key to delete a number, hold down the same key for 2 seconds to delete the whole line.
prelim-zenia.book Page 26 Mardi, 20. juin 2000 10:31 10 VOICE DIAL Recording... VOICE DIAL Attempt n° 2 RECORD VOICE DIAL Stored SHARED John 01712345678 OPTIONS Press the key. After 2 seconds you will hear the recording. The handset suggests attempt n° 2. Press the key. Again, clearly say the name corresponding to the selected entry. Within 2 seconds, you will hear the recording. The confirmation prompt "Stored" is displayed; and the number is automatically dialled.
prelim-zenia.book Page 27 Mardi, 20. juin 2000 10:31 10 PROBLEM Background noise ! Too long ! Too short ! Too similar ! Too different ! CAUSE There is too much backgroung noise during the voice dial recording. The voice dial is too long or you spoke too late. The voice dial is too short or you spoke too early. There is not difference enough between this voice dial and the previous one. There is too much difference between both recording attempts.
prelim-zenia.book Page 28 Mardi, 20. juin 2000 10:31 10 Using the intercom Up to 6 handsets (for Zenia 6326 base station) or 8 handsets (for Zenia Voice 6626 base station) can be registered to your base station.
prelim-zenia.book Page 29 Mardi, 20. juin 2000 10:31 10 You can adjust the loudspeaker volume using the keys. (increase) or (decrease) Transferring an external call to another handset From the base station During the call, press the key to put the external line on hold. The external caller will either hear music (if music on hold is activated, see “5.7 Switching music on hold on/off”, page 48) or a waiting tone.
prelim-zenia.book Page 30 Mardi, 20. juin 2000 10:31 10 INTERNAL LIST Base SELECT Confirm the selection by pressing the key. : If the selected handset does not answer, press the key to retrieve the call. As soon as the selected handset answers, "CALLING" will appear on the first line of the screen. Select the "TRANSFER" option. Press the key to transfer the call to the selected handset. The external call is transferred to the handset. Your handset reverts to "standby mode".
prelim-zenia.book Page 31 Mardi, 20. juin 2000 10:31 10 Using the answer phone (Zenia Voice 6626 only) You can access the answer phone (listening to messages, call screening, message recording, configuration) either from a handset registered to the base station (see “Answer phone settings (Zenia Voice 6626)”, page 44) or via the base station. Your answer phone can operate in the following two answering modes: • Answer only: Your personal OGM will be played, but your callers cannot leave a message.
prelim-zenia.book Page 32 Mardi, 20. juin 2000 10:31 10 Screening and intercepting incoming calls While the answer phone is recording a caller's message: • the E symbol on the screen flashes, • the t symbol on the screen is displayed. You can listen to the call before deciding to answer by pressing the key. The / icon on the screen is displayed. You can listen to your caller’s message via the handset loudspeaker, without being heard. The answer phone will still be in record mode.
prelim-zenia.book Page 33 Mardi, 20. juin 2000 10:31 10 To listen to this message, select the "PLAY" option, then confirm using the key. CALL LOG PLAY Deleting a message received CALL LOG John Smith 0171235678 OPTIONS You can delete one or more messages by viewing the call log. Scroll through the call log using the scroll keys and . When the message you wish to delete appears, press the key. Press the scroll keys or as many times as required in order to select the "Delete" option.
prelim-zenia.book Page 34 Mardi, 20. juin 2000 10:31 10 Listening to messages received You have not read the first message. In that case, the red light flashes and the display shows the number of new messages received (messages and memos). Press the key to listen to the messages received. A voice indicates the number of new messages you have received. Then, the answer phone starts playing all the new messages, starting with the oldest one.
prelim-zenia.book Page 35 Mardi, 20. juin 2000 10:31 10 To listen to your personal OGM, press the key. : To modify your personal OGM, all you have to do is record a new one, by following the procedure previously described. Recording a memo (local message) With this function you can leave a memo for another person in your home. With the phone in "standby mode", press the key. "Please speak after the tone" is played, then a beep is heard.
prelim-zenia.book Page 36 Mardi, 20. juin 2000 10:31 10 System configuration Overview of the configuration menu You can customise and configure certain functions of the telephone by accessing "SETTINGS". This main menu is divided into six sub-menus, as follows: 1. Handset sounds, 2. Handset settings, 3. Base station settings, 4. Answer phone settings, 5. Line settings, 6. Security. These sub-menus are divided into functions each comprising several settings.
prelim-zenia.book Page 37 Mardi, 20. juin 2000 10:31 10 FUNCTION Setting 1 X.X.X SELECT FUNCTION Setting 2 X.X.Y The empty " " box in front of this setting indicates that it is not currently selected. Press the SELECT FUNCTION Setting 2 The box currently in front of this setting indicates that it is currently selected. If you want to change it, press the scroll keys or as many times as required and select the desired setting. key to confirm this setting. X.X.
prelim-zenia.book Page 38 Mardi, 20. juin 2000 10:31 10 Handset sound settings Select "SETTINGS", and by using the key as well as the keys, navigate through the menu to access the desired settings. Sub-menu 1 Handset sounds Functions 1.1 Earpiece volume 1.2 Loudspeaker volume 1.3 Headset volume 1.4 Ringer type 1.5 Ringer volume 1.6 Key tones 1.7 Earpiece tone 1.8 Loudspeaker tone 1.9 Headset tone 1.0 CLI ringer Shortcuts 1.1.1 1.1.2 1.1.3 1.2.1 1.2.2 1.2.3 1.3.1 1.3.2 1.3.3 1.4.1 1.4.2 1.4.3 1.4.
prelim-zenia.book Page 39 Mardi, 20. juin 2000 10:31 10 1.3 Headset volume Go to the "SETTINGS" menu, then to the "Handset sounds" sub-menu and select "Headset volume". Select the desired volume level from the three options available. 1.4 Ringer type Go to the "SETTINGS" menu, then to the "Handset sounds" sub-menu and select "Ringer type". Select the desired melody from the six options available. 1.
prelim-zenia.book Page 40 Mardi, 20. juin 2000 10:31 10 Handset settings Select "SETTINGS", and by using the key as well as the keys, navigate through the menu to access the desired settings. Sub-menu 2 Handset settings Functions 2.1 Language 2.2 Back light 2.3 Display contrast 2.4 Lock 2.5 Babysit mode 2.6 Base selection 2.7 Register and Shortcuts Settings English 2.1.1 Deutsch 2.1.2 Français 2.1.3 2.2.1 Off 2.2.2 On Low 2.3.1 Medium 2.3.2 High 2.3.3 2.4.1 Off 2.4.2 On 2.5.1 Off 2.5.2 On Base 1 2.6.
prelim-zenia.book Page 41 Mardi, 20. juin 2000 10:31 10 2.4 Locking and unlocking the keypad You can lock the keypad in order to avoid the keys from being pressed inadvertently. E.g., when you keep the handset in your pocket. • to lock the keypad press the key for 2 seconds, • to unlock the keypad press the key for 2 seconds. • Or go to the "SETTINGS" menu, then to the "Handset settings" sub-menu and select "Keypad lock", in order to activate this function. 2.
prelim-zenia.book Page 42 Mardi, 20. juin 2000 10:31 10 Base settings Select "SETTINGS", and by using the key as well as the keys, navigate through the menu to access the desired settings. Sub-menu 3 Base settings Functions 3.1 Base ringer (type) 3.2 Base ringer 3.3 Set date & time 3.4 Store direct dial keys (6326 base station) 3.5 Registration mode and Shortcuts Settings Melody 1 3.1.1 Melody 2 3.1.2 Melody 3 3.1.3 Melody 4 3.1.4 Melody 5 3.1.5 Melody 6 3.1.6 Personal ringer 3.1.7 Silent 3.2.
prelim-zenia.book Page 43 Mardi, 20. juin 2000 10:31 10 3.4 Storing direct dial keys (6326 base station only) Select the "SETTINGS" menu, then the "System settings" sub-menu and select "Direct dial keys". DIAL KEYS 1 : 0170712 2: CHANGE DIAL KEYS 2 : Empty 3.4.1 3.4.2 Confirm by pressing the key. The telephone number stored for the M1 key is displayed, or the message "Empty" appears if no number has yet been stored for this key.
prelim-zenia.book Page 44 Mardi, 20. juin 2000 10:31 10 Answer phone settings (Zenia Voice 6626) Select "SETTINGS", and by using the key and the navigate through the menu to access the desired settings. Sub-menu 4 Answer phone Functions 4.1 Answer mode 4.2 Record memo 4.3 Record pers. OGM 4.4 Record ringer 4.5 Rings before answer 4.6 Voice prompts 4.7 Record quality 4.8 Remote control and scroll keys, Shortcuts Settings Off 4.1.1 Answer only 4.1.2 Answer and record 4.1.
prelim-zenia.book Page 45 Mardi, 20. juin 2000 10:31 10 4.3 Recording a personal OGM Go to the "SETTINGS" menu, then "Answer phone" sub-menu, and select "Record pers. OGM". The recording window is displayed. Press the key, then say your personal OGM. Press the key again in order to confirm the message. A confirmation signal beep is heard, the message "Stored" is displayed. 4.4 Recording a personal ringer (Zenia Voice 6626 only) ANSWER Record ringer SELECT RECORD RINGER Press OK and speak...
prelim-zenia.book Page 46 Mardi, 20. juin 2000 10:31 10 4.5 Modifying the number of rings before answer You can modify the number of rings (Toll saver, 3, 4, 5) before the answer phone answers a call. Go to the "SETTINGS" menu, then to the "Answer" sub-menu, and select "Rings before answer". Select the option of your choice from the four possibilities available. : "Toll saver" is the default configuration for the answer phone. If you have received a message, the answer phone answers after 3 rings.
prelim-zenia.book Page 47 Mardi, 20. juin 2000 10:31 10 Line settings Select "SETTINGS", and by using the key and the navigate through the menu to access the desired settings. and scroll keys, : Line default settings may vary according to the country. Sub-menu 5 Line settings Function 5.1 Dial mode Shortcuts Setting 5.1.1 Tone 5.2 Network type 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 Type 1 Type 2 Type 3 Type 4 Type 5 5.3 Operator type 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 Type 1 Type 2 Type 3 Type 4 Type 5 5.
prelim-zenia.book Page 48 Mardi, 20. juin 2000 10:31 10 5.4 Selecting flash time You may need to change this when connected to a PABX. Go to the "SETTINGS" menu, then to the "Line settings" sub-menu, and select "Recall type". Select one of the two options "Short flash" or "Long flash". 5.6 Displaying/deleting total time for your calls Go to the "SETTINGS" menu, then to the "Line settings" sub-menu, and select "View total time". You can reset the total time of your calls by pressing the key.
prelim-zenia.book Page 49 Mardi, 20. juin 2000 10:31 10 Security Select "SETTINGS", and by using the key and the and scroll keys, navigate through the menu to access the desired settings. This menu is secured by a Pin code (default is the RC code, printed on the back of the base station). ENTER PIN: *** ∆ DONE Sub-menu 6 Security Enter the Pin via the keypad. As you type it in, stars appear on the second line of the screen. : You can correct an error using the key. Confirm by pressing the key.
prelim-zenia.book Page 50 Mardi, 20. juin 2000 10:31 10 6.4 Changing the Pin code This code will be requested for remote control of the answer phone or for telephone configuration. (see “6.3 Activating/ deactivating Pin code protection”, page 49). The default Pin is printed on the back of the base station (RC code). To change it, proceed as follows: Go to the "SETTINGS" menu, then to the "Security" sub-menu, and select "Change Pin code"; "Enter new Pin:" is displayed.
prelim-zenia.book Page 51 Mardi, 20. juin 2000 10:31 10 List of network services Your telephone is programmed with a list of telephone services provided by your main national operator. However, to adapt the system to your needs, you can modify, delete or add services (up to 15). Each service consists of a name (up to 14 characters) and a number (up to 26 digits). The list of services is managed like a phonebook.
prelim-zenia.book Page 52 Mardi, 20. juin 2000 10:31 10 M aintenance and troubleshooting Base station problems The table below lists the possible problems you may encounter with when using the base station. Zenia 6326 and Zenia Voice 6626 base stations PROBLEM CAUSE SOLUTION Green light is off. The base station is not connected properly, or a power failure has occurred. Check the connections. No dial tone. The base station is not properly connected to the telephone socket. Check the connections.
prelim-zenia.book Page 53 Mardi, 20. juin 2000 10:31 10 Zenia 6626 base station (continued) PROBLEM CAUSE SOLUTION The answer phone does not record your personal OGM. Memory is full (an error beep is heard). Delete messages to free sufficient memory. An error beep is heard from the base station when you try to access the answerphone. The answer phone is already operating (play or record). Wait until the answer phone is available and try again. The answer phone has not been switched on.
prelim-zenia.book Page 54 Mardi, 20. juin 2000 10:31 10 Problems with the handset PROBLEM CAUSE SOLUTION The handset is out of range of the base station (the A symbol is not displayed). Move closer to the base station and try again. The handset has not been registered to the base station (the A symbol is not displayed). Register the handset to the base station (see “2.7 Registering a handset to a base station”, page 41).
prelim-zenia.book Page 55 Mardi, 20. juin 2000 10:31 10 PROBLEM An error beep is heard during a call. CAUSE SOLUTION Base station not ready. Retry when the other handset has left the menu. The handset you are calling is already on a call or out of range of the base station. Wait until the handset is available and retry. The handset batteries are low (the call may be interrupted). Charge batteries (see “Charging and discharging batteries”, page 10).
prelim-zenia.book Page 56 Mardi, 20. juin 2000 10:31 10 Handset indicators Green light Flashing Briefly flashing Indicates an incoming call. Indicates one or more messages on the answerphone Zenia 6626. Base station indicators Red light Off On Flashing Flashing rapidly Green light Off Indicates answer phone is off. Indicates answer phone is on. Indicates new messages. Indicates maximum recording capacity (30 minutes) has been reached or a recording session is in progress.
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prelim-zenia.book Page 59 Mardi, 20. juin 2000 10:31 10 Remote control Remote control (using a tone telephone) (using a tone telephone) 1 Dial your telephone number. 1 Dial your telephone number. 2 *After listening to the outgoing message, press the * key, then enter your code (4 digits). 3 During message playback: 2 *After listening to the outgoing message, press the * key, then enter your code (4 digits). 3 During message playback: Dial Dial • Stop message playback ........................
ZENIA & ZENIA VOICE ENGLISH 4311 256 02652 prelim-zenia.book Page 60 Mardi, 20. juin 2000 10:31 10 Remote control (Cont.) Remote control (Cont.) (using a tone telephone) (using a tone telephone) You have just checked your answerphone You have just checked your answerphone 4 After listening to your messages, you have 20 seconds to: 4 After listening to your messages, you have 20 seconds to: Dial Dial • Start message playback ........................... 2 • Start message playback ................
