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Contents 1 Important safety instructions Switch between uppercase and lowercase 3 2 Your phone 5 5 6 7 3 Get started 8 8 8 What is in the box Overview of the phone Overview of the base station Connect the base station Install the handset Configure your phone (country dependent) Change the remote access PIN code (for XL495) Charge the handset Check the battery level What is standby mode? Display icons Check the signal strength Switch the handset on or off 4 Calls Make a call Answer a call End a call
12 Telephone answering machine 29 29 29 29 30 30 30 32 13 Services 34 34 34 34 35 36 36 36 36 37 37 37 38 14 Technical data 39 Turn the answering machine on or off Family notes Set the answering machine language Set the answer mode Announcements Incoming messages Remote access Call list type Auto conference Call barring Call blocking Network type Auto prefix Select the recall duration Dial mode Auto clock Register additional handsets Unregister the handsets Restore default settings 15 Notice 40 Dec
1 Important safety instructions Power requirements • This product requires an electrical supply of 100-240 volts AC. In case of power failure, the communication can be lost. • The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages), as defined in the standard EN 60950. Warning •• The Electrical network is classified as hazardous. The only way to power down the charger is to unplug the power supply from the electrical outlet.
• 4 EN
2 Your phone Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips. com/welcome. Power adapter** What is in the box Line cord* Guarantee Handset** User manual Base station (XL490) 4XLFN VWDUW JXLGH Quick start guide Base station (XL495) Note •• * In some countries, you have to connect the line adapter to the line cord, then plug the line cord to the telephone socket.
• Overview of the phone p a o b c d e e m1/m2/m3 Store the emergency phone numbers or numbers you call frequently. f n m l k j f g h i Press and hold to switch the handset on or off. • • g • • h q • • • Press to enter a space during text editing. Press and hold to lock/unlock the keypad in standby mode. Press and hold to enter a pause when making a call. Switch to upper/lower case during editing. Mute or unmute the microphone.
o • • • • Access the main menu in standby mode. Confirm selection. Enter the options menu. Select the function displayed on the handset screen directly above the key. p LED indicator View events or charging status. q Loudspeaker r Battery door c d • • Delete the current playback message. Press and hold to delete all old messages. e / Decrease/increase the speaker volume. f / Skip backward/forward during playback. g Overview of the base station Turn the answering machine on or off.
3 Get started Caution •• Make sure that you have read the safety instructions in the 'Important safety instructions' section before you connect and install your handset. Connect the base station Warning •• Risk of product damage! Ensure that the power supply voltage corresponds to the voltage printed on the back or the underside of the phone. •• Use only the supplied power adapter to charge the batteries.
Note •• The country/language setting option is country dependent. If no welcome message is displayed, it means the country/language setting is preset for your country. Then you can set the date and time. To re-set the language, see the following steps. Caution •• Risk of explosion! Keep batteries away from heat, sunshine or fire. Never discard batteries in fire. 1 2 •• Use only the supplied batteries. •• Risk of decreased battery life! Never mix different brands or types of batteries.
2 3 4 Enter the old PIN, then press [OK] to confirm. When the handset is off the base station, the bars indicate the battery level (full, medium and low). When the handset is on the base station/charger, the bars flash until charging is complete. The empty battery icon flashes. The battery is low and needs recharging. Enter the new PIN code, then press [OK] to confirm. Enter the new PIN code again, then press [Save] to confirm. »» The setting is saved.
It remains steadily on when browsing incoming calls in the call log. It remains steadily on when browsing outgoing calls in the redial list. It flashes when there is a new missed call or when browsing unread missed calls in call log. It remains steadily on when browsing the read missed calls in call log. It remains steadily on when browsing blocked calls in call log. It flashes when receiving incoming call. It remains steadily on when you are in a call. The speaker is on. The ringer is off.
4 Calls Call through the direct key You can make a quick call from the record presaved in the direct key in the following ways: • Press m1, m2 or m3 in standby mode, then press or to dial out the number. • Press or to get the dial tone first. Then press m1, m2 or m3 to display the record content. Then press [OK] to dial out the number. Note •• When the power fails, the phone cannot access emergency services.
Tip •• When there is a missed call, a notification message is Make a second call displayed. •• Select [Silent] to turn off the ringer of the current incoming call. Note •• This service is network dependent. 1 End a call You can end a call in these ways: • Press ; • Place the handset to the base station or charging cradle. Adjust the earpiece/speaker volume Press / to adjust the volume during a call. »» The earpiece/speaker volume is adjusted and the phone is back to the call screen.
Make a conference call with the external callers Note •• This service is network dependent. Check with the service provider for additional charges. When you are connected to two calls, you can make a conference call in these ways: • Press , then ; or • Press [Option], select [Conference] and then press [OK] again to confirm. »» The two calls are combined and a conference call is established.
5 Intercom and conference calls 2 Note •• This feature is available for multi- handset versions only. »» For multi-handset versions, the handsets available for intercom are displayed, then go to step 2. Select a handset, then press [OK] to confirm. »» Wait for the other side to answer your call. Switch between calls An intercom call is a call to another handset that shares the same base station. A conference call involves a conversation between you, another handset user and the outside callers.
Note •• Press to join an ongoing conference with another handset if [Services] > [Conference] is set to [Auto]. During the conference call 1 2 Press [Int.] to put the external call on hold and go back to the internal call. »» The external call is put on hold. Press [Conf] to establish the conference call again. Note •• If a handset hangs up during the conference call, the other handset remains connected to the external call.
6 Text and numbers You can enter text and numbers for handset name, phonebook records, and other menu items. Enter text and numbers 1 2 3 Press once or several times on the alphanumeric key to enter the selected character. Press [Clear] to delete a character. Press and hold [Clear] to delete all characters. Press and to move the cursor left and right. Press to add a space. Note •• For information on key mapping of characters and numbers, see the chapter 'Appendix'.
7 Phonebook This phone has a phonebook that stores up to 50 records. Each record can have a name up to 16 characters long. Each record can store up to 2 numbers, with each number up to 24 digits long. Direct keys The phone also features 3 direct keys to store the emergency phone numbers or numbers you call frequently. Set the direct keys 1 2 3 4 Enter the number. Press and hold m1, m2 or m3. Note •• The availability of direct access memory is country dependent.
2 Press the alphanumerical key that matches the character. »» The first record that starts with this character is displayed. Call from the phonebook 1 2 3 4 Press or select [Menu] > [Phonebook] > [View] > [OK] to access the phonebook list. Select a contact in the phonebook list. Select a type of number (mobile/home/ office), press to make the call. Press [Option] and select [Phonebook]. Press [OK] to confirm. Select a contact, then press [OK] to confirm. »» The number is displayed.
Delete all records 1 2 20 Select [Menu] > [Phonebook] > [Delete all], press [OK] to confirm. »» A confirmation request is displayed on the handset. Press [OK] to confirm. »» All records (except the 2 direct access memory records) are deleted.
8 Call log The call log stores the incoming call history of all missed, received or blocked calls. The incoming call history includes the name and number of the caller, call time and date. This feature is available if you have registered to the caller ID service with your service provider. Your phone can store up to 50 incoming call records. The call log icon on the handset flashes to remind you of any unanswered calls. If the caller allows the display of his identity, you can view his name or number.
Delete a call record 1 2 3 4 Press . »» The incoming call log is displayed. Select a record, then press [Option]. Select [Delete], then press [OK] to confirm. »» A confirmation request is displayed on the handset. Press [OK] to confirm. »» The record is deleted. Delete all call records 1 2 3 4 22 Press . »» The incoming call log is displayed. Press [Option] to enter the options menu. Select [Delete all], then press [OK] to confirm. »» A confirmation request is displayed on the handset.
9 Redial list The redial list stores the call history of dialed calls. It includes the names and/or numbers you have called. This phone can store up to 20 redial records. View the redial records Select [Redial]. Save a redial record to the phonebook 1 2 3 4 5 6 Press [Redial] to enter the list of dialed calls. Access the redial list during a call 1 2 Press [Option] and select [Redial]. Press [OK] to confirm. Delete a redial record 1 2 3 4 Select a record, press [OK], then press [Option].
10 Phone settings You can customize the settings to make it your own phone. Sound settings Audio boost Caution •• Audio boost should only be used by people with hearing impairment. 1 2 3 the end of each call. This feature can amplify the sound volume in earpiece or handsfree mode. Press to activate/deactivate audio boost during a call. When audio boost is activated, the LED indicator on the handset will stay steadily on. [Audio boost on] will be displayed.
Silent mode You can set your phone to silent mode and enable the silent mode for a specified duration. When the silent mode is turned on, your phone does not ring or send any alerts or sound. •• When you press to find your handset, or when you activate the alarm, your phone still sends alert even when the silent mode is activated. 2 3 4 Set the battery tone 1 2 Select [Menu] > [Phone setup] > [Sounds] > [Silent mode], then press [OK] to confirm.
2 Select [On]/[Off], and press [OK] to confirm. »» The setting is saved. »» ECO+ is displayed in standby mode after a while. •• Make sure that all the handsets registered to the base station are XL490/XL495 in order to have the ECO+ feature functioning properly. •• When ECO+ is activated, the standby time is reduced.
Set the handset LED indicator behavior You can set the LED indicator behavior on your handset for different events or charging status. Select [Menu] > [Phone setup] > [LED status] > [Events status]/[Charge status ], then press [OK] to confirm. »» The setting is saved. The table below shows you the current status with different LED indicator behavior on the handset. LED indicator On Off Flashing Events status LED indicator On Charging status Off Flashing Audio boost is on. In a call or standby mode.
11 Alarm clock Your phone has a built-in alarm clock. Check the information below to set your alarm clock. Set the alarm 1 2 3 Select [Menu] > [Alarm], then press [OK] to confirm. Select [On once] or [On daily], then press [OK] to confirm. Enter an alarm time, then press [OK] to confirm. »» The alarm is set and is displayed on the screen. Tip •• Press / to switch between [am]/[pm] (Country dependent). Turn off the alarm When the alarm rings Press any key to turn off the alarm.
12 Telephone answering machine Note Through the base Press to turn the answering machine on or off in standby mode. Note •• When the answering machine is switched on, it answers incoming calls after a certain number of rings based on the ring delay setting. •• Available only for XL495. Your phone includes a telephone answering machine that records unanswered calls when it is on. You can access the answering machine remotely and change the settings through the answering machine menu on the handset.
Set the answer mode You can set the answering machine and select if the callers can leave messages. Select [Record also]if you allow the callers to leave messages. Select [Answer only] if you forbid the callers to leave messages. 1 2 5 Note •• Make sure that you speak close to the microphone when you record an announcement. Select [Menu] > [Answ. Machine] > [Voice answer], then press [OK] to confirm. Select an answer mode, then press [OK] to confirm. »» The setting is saved.
message indicator flashes on the answering machine and the handset. Note •• If you pick up the phone when the caller leaves a message, the recording stops and you can talk to the caller directly. •• If the memory is full, the answering machine switches to [Answer only] automatically. Delete old messages to receive new ones. Listen to the incoming messages You can listen to the incoming messages in the sequence they are recorded. From the base • To start/stop listening, press .
Set the ring delay You can set the number of times the phone rings before the answering machine picks up the call. 1 2 Select [Menu] > [Answ. Machine] > [Ring delay], then press [OK] to confirm. Select a new setting, then press [OK] to confirm. »» The setting is saved. Note •• Make sure that the answering machine is switched on before this feature can be applied.
Remote access commands Key 1 2 3 6 7 8 9 Function Listen to the previous message. Listen to messages. Skip to the next message. Delete the current message. Switch the answering machine on (not available when you listen to the messages). Stop listening to the message. Switch the answering machine off. (not available when you listen to the messages). Behavior of the LED indicator on the base station The table below shows you the current status with different LED indicator behavior on the base station.
13 Services The phone supports a number of features that help you handle and manage the calls. Call list type You can set if you can see all incoming calls or only missed calls from the call log. Note •• This is a country dependent feature. Call barring You can block outgoing calls to numbers, such as overseas calls or undesirable hotlines by barring calls that start with certain digits. You can create 4 sets of numbers with 4 digits at maximum for each set of numbers.
2 3 4 5 6 Enter the call barring PIN/passcode. The default PIN is 0000. Then press [OK] to confirm. Select [Change PIN], then press [OK] to confirm. Enter the old barring PIN/passcode. The default PIN is 0000. Then press [OK] to confirm. Enter the new PIN/passcode, then press [OK] to confirm. Enter the new PIN/passcode again, then press [Save] to confirm. »» The setting is saved. Call blocking There are two ways to block incoming calls: • block anonymous calls; • create a blacklist.
3 4 5 6 Select [Change PIN], then press [OK] to confirm. Enter the old PIN/passcode. The default PIN is 0000. Then press [OK] to confirm. Enter the new PIN/passcode, then press [OK] to confirm. Enter the new PIN/passcode again, then press [Save] to confirm. »» The setting is saved. Network type Note •• This is a country dependent feature. It only applies to Set auto prefix 1 2 3 2 Select [Menu] > [Services] > [Network type], then press [OK]. Select a network type, then press [OK].
pulse (rotary) dial. Consult the service provider for detailed information. Set the dial mode 1 2 Select [Menu] > [Services] > [Dial mode], then press [OK] to confirm. Auto registration Extra handsets of the same model can be autoregistered. Place the unregistered handset on the base station. »» The handset detects the base station and registers automatically. »» Registration is complete in less than two minutes. The base station automatically assigns a handset number to the handset.
3 4 Select the handset number to be unregistered. Press [OK] to confirm. »» The handset is unregistered. Tip •• The handset name is displayed beside the handset number in standby mode. Restore default settings You can reset your phone settings to the original factory settings. 1 2 38 Select [Menu] > [Services] > [Reset], then press [OK] to confirm. »» A confirmation request is displayed on the handset. Press [OK] to confirm.
14 Technical data General specification and features • Talk time: 16 hours • Standby time: 250 hours • Range indoor: 50 meters • Range outdoor: 300 meters • Phonebook list with 50 entries • Redial list with 20 entries • Call log with 50 entries • Answering machine with up to 30 minutes recording time • Caller identification standard support: FSK, DTMF Battery • Philips: 2 x AAA Ni-MH 1.
15 Notice Disposal of your old product and battery Declaration of conformity Hereby, WOOX Innovations declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. You can find the Declaration of Conformity on www.p4c.philips. com. This product has been designed, tested and manufactured according the European R&TTE directive 1999/5/EC.
polystyrene foam (buffer) and polyethylene (bags, protective foam sheet.) Your system consists of materials which can be recycled and reused if disassembled by a specialized company. Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment.
16 Appendix Text and number input tables Key 0 1 2 3 4 5 6 7 8 9 Key Upper case characters (for English/ French/ German/ Italian/Turkish/ Portuguese/Spanish/Dutch/Danish/ Finnish/Norwegian/ Swedish/Romanian/ Polish/Czech/Hungarian/Slovakian/ Slovenian/Croatian/Lithuanian/Estonian/ Latvian/Bulgarian) Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~| 1 @ _ # = < > ( ) & € £ $ ¥ [ ] { } ¤ § ...
6 7 8 9 mnoЋ6РСТУ pqrsҖŠ7ФХЦЧΠΘΣß t u v Lj 8 Ш Щ Ъ Ы wxyzŽ9ЬЭЮЯΩΞΨ EN 43
17 Frequently asked questions No signal bar is displayed on the screen. •• The handset is out of range. Move it closer to the base station. •• If the handset displays [Register your Handset], put the handset on the base until the signal bar appears. Tip •• For further information, see the chapter 'Services', section 'Register additional handsets'. If I fail to pair (register) the additional handsets to the base station, what do I do? Your base memory is full. Unregister the unused handsets and try again.
•• •• •• •• •• Make sure the handset is placed properly on the charger. The battery icon animates when charging. Make sure the docking tone setting is turned on. When the handset is placed correctly on the charger, you can hear a docking tone. The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth. Check the LED indicator of your handset for the charging status if [Menu] > [Phone setup] > [Charge status ] is selected. Batteries are defective.
18 Index E A additional handsets alarm announcements answer a call answering machine answering machine language auto answer auto clock auto conference 37 28 30 12 29 29 26 37 34 B base station installation overview battery blacklist C call barring call blocking call list type call log caller ID calling charging conference call contacts ECO mode ECO+ mode F family note find handsets/paging G GAP I 8 7 8, 10, 39 35 34 35 21 21 12, 21 12 10 14, 15, 34 18 incoming message intercom internal call
phonebook PIN answering machine call barring call blocking registration power adapter R 18, 21, 23 redial register/unregister remote access to the answering machine ring delay ringtone S safety save a number signal strength silent mode sounds docking keytone sound profile speaker phone standby mode T text entry time setting troubleshooting/FAQ two calls/call on hold V volume adjustment 9, 32 34 35 37 39 23 37 32 32 24 3 21 11 25 25 25 24 13 10 17 9, 37 44 13 13
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