Instructions

Eliminating errors
104275_en_c00 PHOENIX CONTACT 5-1
5 Eliminating errors
5.1 Diagnostic IDs
Table 5-1 Diagnostic IDs
No. Meaning LED Possible cause(s) Remedy
Event
001 Flash memory defective VCC LED and
ERR LED are
blinking (2 Hz)
Flash memory partly defective Replace device
002 reserved
003 4-conductor connection
with three devices
ERR LED and
DIAG LED on
The device is configured in 4-con-
ductor mode, however, two differ-
ent devices are recognized which
are connected via SHDSL.
The 4-conductor mode functions
only as a point-to-point connec-
tion. The devices must be wired as
provided in the configuration wiz-
ard.
004 Massive interference is
disturbing data transmis-
sion
ERR LED and
DIAG LED on
– Interference on the DSL path
– Crosstalk on the DSL path
DSL port A or B errors
Check DSL installation:
– Check whether the wire
pair is connected correct-
ly (twisted pair, star quad
stranding).
– Check cables for line in-
terruption / short circuit
– If available, connect cable
shield
– Reduce DSL data rate
– Reduce external interferenc-
es, if possible
005 Frequent link losses ERR LED and
DIAG LED on
The DSL path was interrupted sev-
eral times within a short time (8
times in 10 minutes at least):
1. by unplugging the connector
several times
2. by an incorrect configuration
of the link partner
3. by a data rate that was set too
high.
by an incorrect installation
1. –
2. Compare the device configu-
ration with the configuration of
the neighboring device.
– Both devices must have
the same project profile or
– Both device must have
the factory configuration
3. Reduce the data rate.
4. Check DSL installation:
– Check whether the wire
pairs are connected cor-
rectly (twisted pair, star
quad stranding)
Check cables for line interruption /
short circuit
006 reserved