User's Guide

60
22. Troubleshooting
Causes
Earpiece blocked
Hearing aid switched o
Battery fully discharged
Earpiece not inserted correctly
into ear
Cerumen in ear canal
Volume too loud
Low battery
Earpiece blocked
Volume too low
Hearing has changed
Indication for low battery
Battery fully discharged
Button was pressed longer than
15 seconds and hearing aid shows
no reaction
Faulty battery
Charging error
Problem
Hearing aid not functioning
Hearing aid whistles
Hearing aid not loud enough
or distorted
Hearing aid plays two beeps
Hearing aid will not start up
Indicator light on hearing aid
blinks fast while charging
Indicator light is solid red and
not blinking
22.1 Troubleshooting hearing aid
Please check https://marvel-support.phonak.com for
further information.