User's Manual

46
For any problems not listed in this user guide, please contact
your hearing care professional.
Most probable cause
During Bluetooth pairing my other device is prompting for a
code, what do I have to enter?
쐍 The pairing code is required
for the initial coupling of
ComPilot II with your Bluetooth
device (“pairing”).
I hear intermittency during an audio transfer via ComPilot II.
쐍 The Bluetooth device is too
far away, or worn in a back
pocket (body shielding).
쐍 ComPilot II searches for known
devices for 2 minutes after
switching on.
쐍 A phone connected to other
devices such as a PC may
not be able to continuously
stream music.
Remedy
쐍 Enter 0000 (four zeros) when
prompted for a code..
쐍 Do not to exceed the maximum
distance (15-30 ft.) and keep
Bluetooth devices in front of
you.
쐍 After 2 minutes, ComPilot II
will stop searching and the
intermittency will stop.
쐍 When using your Bluetooth
phone as music player,
disconnect it from other
devices such as PCs.
9. Troubleshooting