User's Manual

48
ComPilot II is no longer recognized by the phone or other
Bluetooth device to which it was previously paired.
쐍 2 minutes after not nding a
device, ComPilot II will stop
seeking devices to save power.
쐍 The devices are too far away
from each other.
쐍 ComPilot II can be paired to a
maximum of 8 dierent
Bluetooth devices. If the
internal memory is full, new
pairings may overwrite
previous pairings.
쐍 Pairing was deleted.
I am not streaming but the hearing aids keeps switching
between the Bluetooth and the normal hearing aid program.
쐍 Your phone sends sounds to
ComPilot II due to incoming
SMS or mails.
쐍 Phone key tones are switched
on.
I hear my phone’s key-press tones in my hearing aids.
쐍 The key-press tones may be
enabled on your phone.
Most probable cause
쐍 Switch ComPilot II o.
Wait until the red indicator
switches o, then turn
device on again.
쐍 Bring devices within 1 meter
range and try again.
쐍 Repeat the pairing between
ComPilot II and the Bluetooth
device which was over-
written.
쐍 Repeat the pairing between
ComPilot II and the Bluetooth
device which was deleted.
쐍 Disable the system sounds for
reminders, alarms, SMS, etc.
via your phone menu.
쐍 Switch o phone key tones via
your phone menu.
쐍 Deactivate key-press and
conrmation tones on your
phone. Please refer to the
phone’s user guide.
Remedy
9. Troubleshooting