User's Manual

My phone rings but the name of the caller is not heard

acoustically.

쐍 The Caller identication

feature is not available or not

enabled on your phone.

쐍 Two phones are connected to

your ComPilot II.

쐍 Caller identication may be

switched o.

During a phone call the other party has diculty hearing me.

쐍 ComPilot II microphone

openings may be covered.

쐍 ComPilot II may not be worn

correctly.

쐍 ComPilot II may rub against

clothing.

Most probable cause

쐍 Please refer to the phone’s

user guide to check the

availability of this feature.

쐍 If two phones are connected

Caller identication is only

available on the phone that

was last paired to ComPilot II.

쐍 Please ask your hearing care

professional to enable Caller

identication on your

ComPilot II.

쐍 Make sure the microphone

openings are not covered by

part of your body, clothing

or dirt and debris.

쐍 Do not turn ComPilot II

sideways and make sure the

neckloop plugs point towards

your mouth as you speak.

쐍 Reduce movement while you

speak, or consider using the

external microphone (optional).

Remedy