User's Manual

53
I have interruptions while my audio streaming is active.
쐍 The neckloop antenna is
broken.
쐍 ComPilot II is too far away
from the hearing aids while
streaming.
쐍 Hearing aids are not worn
correctly.
쐍 Bluetooth signal is out of
range.
쐍 Bluetooth transmitter is
aected by an obstacle
(e.g. cellular phone).
I cannot hear the demo sound.
쐍 Hearing aids are not worn
correctly
쐍 ComPilot II is not worn
correctly or switched O
쐍 The neckloop is broken
Most probable cause
쐍 Replace the neckloop.
쐍 Wear the ComPilot II with the
neckloop around your neck or
check if neckloop cable is
plugged in the ComPilot II
correctly.
쐍 Wear ComPilot II in upright
position.
쐍 Keep the Bluetooth device.
within the operating range.
쐍 Make sure your hearing aids
are inserted correctly
쐍 Wear the ComPilot II with the
neckloop around your neck or
check if neckloop cable is
plugged in the ComPilot II
correctly
쐍 Make sure the ComPilot II is
charged and switched on
쐍 Replace the neckloop
Remedy