User's Guide
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7.9 Phonak RemoteControl App
The Phonak RemoteControl App is a
Smartphone application, which oers
additional control of your hearing
aid.
Features are visualized on your Smartphone screen and
give you the ability to partially congure your hearing
system.
Experience more:
Individual left / right volume control.
Direct program or alternative audio input selection.
Support for the Bluetooth pairing process.
For more information and to download of the
RemoteControl App visit the website:
http://www.phonak.com/rcapp
For any problems not listed in this user guide, please contact
your hearing care professional.
Causes
During Bluetooth pairing my other device is prompting
for a code, what do I have to enter?
The pairing code is required
for the initial coupling of
ComPilot Air II with your
Bluetooth device (“pairing”).
I hear intermittency during an audio transfer via
ComPilot Air II.
The Bluetooth device is too
far away, or worn in a back
pocket (body shielding).
ComPilot Air II searches for
known devices for 2 minutes
after switching on.
A phone connected to other
devices such as a PC may
not be able to continuously
stream music.
What to do
Enter "0000" (four zeros)
when prompted for a code.
Do not exceed the maximum
distance 5–10 m (15–30 ft.)
and keep Bluetooth devices in
front of you.
After 2 minutes, ComPilot
Air II will stop searching and
the intermittency will stop.
When using your Bluetooth
phone as music player,
disconnect it from other
devices such as PCs.
8. Troubleshooting