GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 1 iCom User Guide www.phonak.com 029-0692-02/V1.
GA_iCom_GB.qxp 4.1.
GA_iCom_GB.qxp 4.1.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 6 Welcome Congratulations on choosing the iCom from Phonak. iCom expands the ways in which you hear your world by wirelessly connecting your hearing instruments to your mobile phone, portable MP3 player, personal computer and many other devices. Please read this manual carefully to benefit from all the features of your iCom. Ask your hearing care professional if you have any questions. For further information, please visit the Phonak website www.phonak.com.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 8 Description iCom accessories Buttons ON/OFF button Communication button Bluetooth pairing button Reset button • Audio cable, 1m (3 ft.) • USB cable, 3m (10 ft.) • Power supply Bluetooth audio adapter Contents may vary depending on country. Inputs Audio input (3.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 10 Getting Started Charging the battery Your iCom has an internal, rechargeable battery. To charge it, plug in the charging cable as shown in the picture below. Then plug the other end of the charging cable into a power outlet. During the charging process, the battery indicator will light orange. Once the battery is fully charged, the indicator will turn green. Charging an empty battery typically takes about 90 minutes.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 12 Getting Started Your iCom battery can be charged hundreds of times. If the operating time of your iCom reduces substantially, please contact your hearing care professional. colored and flash according to the current battery charge as described above.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 14 Getting Started Wearing your iCom To put your iCom around your neck, open the neckloop by unplugging it as shown in the picture below. Checking the connection to your hearing instruments To check that your iCom and at least one hearing instrument can communicate successfully, briefly press the communication button. If the check was successful, the streaming indicator will light yellow for a few seconds. Plug in the neckloop as shown below.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 16 Getting Started Introduction to Bluetooth Indicators cover What is Bluetooth? If you prefer to hide the indicators, engage the indicator cover as shown below. Bluetooth provides a way for devices like mobile telephones, laptops and personal computers to communicate wirelessly. Indicators visible Your iCom supports Bluetooth to allow audio to be wirelessly received from many different audio devices and transmitted to your hearing instruments.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 18 Introduction to Bluetooth you wish to use with your iCom must support the appropriate Bluetooth profiles. These differ depending on what you want to do with your iCom: • To receive mobile phone calls your mobile phone must support either the “Handsfree” or “Headset” profile. Many, but not all mobile phones support these Bluetooth profiles. Look for this information in your mobile phone’s user guide.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 20 Introduction to Bluetooth Setting up Bluetooth devices Using a Bluetooth device: pairing and connecting This section describes the pairing and connection procedure for Bluetooth devices. If your device is Bluetooth-enabled and supports the appropriate profiles, it can communicate with the iCom only after completing two simple procedures: Pairing and connecting.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 22 Setting up Bluetooth devices until the Bluetooth indicator flashes blue. Your iCom will remain in the pairing mode for two minutes or until the pairing is completed. 5. On your mobile phone choose to search for Bluetooth devices. 6. Your mobile phone should present a list of Bluetooth devices discovered. Select “iCom” from this list. 7. Your mobile phone may then ask you to enter a passcode. If so, enter “0000” (four zeros).
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 24 Setting up Bluetooth devices Pairing and connecting iCom with a Bluetooth transmitter If you wish to use your iCom to listen to music from your stereo system or make phone calls with your landline telephone but these devices are not equipped with Bluetooth functionality, you may use an external Bluetooth transmitter. As described above, it is necessary first to perform the Bluetooth pairing procedure between your iCom and Bluetooth transmitter.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 26 Setting up Bluetooth devices Pairing and connecting iCom with a Personal Computer (PC) If you wish to use your iCom to listen to audio on PC, you can do so if your PC supports Bluetooth. As described above, it is necessary first to perform the Bluetooth pairing procedure between your iCom and PC. You should therefore refer to your PC’s user guide or dealer support if you cannot complete the pairing procedure with the generic steps described here. 1.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 28 Setting up Bluetooth devices For further information please refer to the user guide provided with the PC or external Bluetooth adapter. Deleting Bluetooth pairings If you wish to delete the pairing relationships between your iCom and other devices, press and hold the Bluetooth pairing button for about 10 seconds until the Bluetooth indicator is lit solid blue.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 30 Using your iCom with your mobile phone The other party’s voice is received by your mobile phone, which transmits it to your iCom. Your iCom transmits it to your hearing instruments. Your iCom’s communication button is used to accept, reject and end phone calls as described in the sections below. Some mobile phones support additional features such as voice dialing. Please refer to your mobile phone user guide for information about these features.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 32 Using your iCom with your mobile phone Moving out of Bluetooth range Accepting incoming calls If your mobile phone leaves the Bluetooth range of your iCom, the connection will be lost. If this happens during a phone call, the mobile phone will terminate the call, even in cases where the “Automatic reconnection” feature has been enabled on the mobile phone. To accept an incoming call, briefly press the communication button on your iCom.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 34 Using your iCom with your mobile phone Rejecting incoming calls If you prefer not to answer a call, press and hold the communication button on your iCom for about two seconds until you hear the call-rejection beep in your hearing instruments and the Bluetooth indicator turns OFF. Your iCom will command your mobile phone to reject the call and send a busy signal. Rejecting the call by operating your mobile phone directly will have the same effect.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 36 Using your iCom with your mobile phone Using audio devices & FM Ending a call Audio streaming enables you to hear audio from an MP3 player or other audio source directly in your hearing instruments, which then function like a wireless, stereo headset. To end a phone call via your iCom, briefly press the communication button.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 38 Using audio devices reject, or terminate the call, audio streaming will resume. If more than one Bluetooth audio source is in range e.g. two Bluetooth stereo devices, iCom will connect to only the last connected device. It is not possible to switch between two Bluetooth audio sources. (One Bluetooth device must be turned OFF or moved out of range from iCom before the second device is turned ON or moved inside the range of iCom). AUDIO 3.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 40 Using audio devices Connecting via FM system When noise, distance or reverberation is a problem, FM systems greatly improve communication. A wireless FM communication system consists of a transmitter and a receiver. The transmitter is placed near, or directly connected to the sound source (e.g. TV or radio). It transmits the signal via radio to your FM receiver (MLxi or MicroMLxS) attached to your iCom.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 42 Using audio devices Start streaming Set the volume of your audio source to a medium level and press play on your audio source to start. iCom will automatically detect the audio signal and you will hear the sound in your hearing instruments. Your hearing instruments will automatically switch to a special program which provides you with optimal sound quality. If connected via audio cable or FM receiver, the streaming indicator will light solid yellow.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 44 Using audio devices Reset button Streaming interruptions If, for some reason, iCom becomes unresponsive, press the reset button on the back of the device as shown in the picture. Situations where streaming may be interrupted: • If iCom is too far away from the hearing instruments while streaming, e.g. if you are not wearing the neckloop or if you have unplugged the neckloop cable. • If the Bluetooth signal is out of range.
GA_iCom_GB.qxp 4.1.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 48 Indicators Streaming indicator Yellow Lit solid Audio streaming iCom is streaming audio to the hearing instruments. Yellow Medium flash Audio streaming pause Audio streaming to the hearing instruments is paused. Push the communication button to resume. Yellow Lit solid (for 3 seconds) Good connection iCom is in range of at least one hearing instrument. Yellow Fast flash (for 3 seconds) No connection iCom is out of range of the hearing instruments.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 50 Indicators Bluetooth indicator 50 Blue Fast flash Bluetooth Pairing mode iCom is in pairing mode for 2 minutes and can be detected by other Bluetooth devices. Blue Slow flash Bluetooth successfully connected At least one device has successfully connected with iCom. Blue Medium flash Bluetooth Pause Bluetooth transmission is paused. Blue Intermittent flash Bluetooth Ring A paired and connected mobile phone is ringing.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 52 Indicators Error indication All three indicators lit solid 52 Error There may be a software problem. Refer to Troubleshooting section.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 54 Important information Maintenance and care Clean iCom using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Safety notice Do not connect audio cable while USB cable is connected. When iCom is not in use, turn it OFF and store it safely. Protect iCom from excessive moisture (bathing, swimming) and heat (radiator, car dashboard). Protect it from excessive shock and vibration.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 56 Important information Important points Do not open the neckloop while iCom is transmitting signals to your hearing instruments. The digitally-coded, inductive transmission technology used in this device is extremely reliable and experiences virtually no interference from other devices.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 58 Important information Do not make any changes or modifications to this device. Opening iCom might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional. iCom may only be repaired by an authorized service center. The battery may only be replaced by an authorized service center.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 60 Important information Troubleshooting 60 Situation Most probable cause Remedy iCom is no longer recognized by the mobile phone or other Bluetooth device to which it was previously paired. iCom can be paired to a maximum of 8 different Bluetooth devices. If the internal memory is full, new pairings will overwrite previous pairings. Repeat the pairing between iCom and the Bluetooth device which was overwritten.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 62 Important information Troubleshooting 62 Situation Most probable cause Remedy The mobile phone is ringing, the Bluetooth indicator is flashing but there is no ringing indication in the hearing instruments. iCom is out of range of the hearing instruments. Make sure you wear iCom around your neck. When making phone calls the other party reports difficulties hearing me.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 64 Important information Troubleshooting Situation Most probable cause Remedy iCom is unresponsive and all three indicators are lit solid. This may indicate a software problem. Unplug any connectors on the iCom, including the USB charging connector, and press the reset button. If the problem persists, delete Bluetooth pairings and press the reset button again. If the problem still persists, please contact your hearing care professional.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 66 myPilot (optional) Service and Warranty The myPilot comand center is another important accessory of your hearing system. It allows a convenient, user-friendly and discrete control of all the functions of your hearing system and additional benefits. Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase. Please ask your hearing care professional about the details and duration.
GA_iCom_GB.qxp 4.1.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 70 Phonak distributors worldwide Group companies: Australia Austria Belgium Brazil Canada China Denmark France Germany Italy Japan Jordan Mexico Netherlands New Zealand Norway Poland Russian Federation 70 (detailed information on www.phonak.com) Phonak Australasia Pty. Ltd. Baulkham Hills N. S. W. 2153 Hansaton Akustische Geräte GmbH 5020 Salzburg Ets Lapperre B.H.A.C.
GA_iCom_GB.qxp XXXX ! 4.1.2008 14:12 Uhr Seite 72 The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives. The alert sign means that potential restrictions on its use are applicable in one or more EU Member States.
GA_iCom_GB.qxp 4.1.2008 14:12 Uhr Seite 74 Notices Notice 1 This instrument is certified under: FCC ID: KWC-ICOM1 IC: 2262A-ICOM1 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
