Operation Manual

5.2 Questions and answers

A summary of frequently asked questions and their answers:

Causes

None of the indicator lights turn solid blue.

J Devices are not switched on.

J Devices are not paired.

I see a rapidly blinking blue indicator light on the

TVLink II.

J TVLink II is in Bluetooth

pairing mode.

Only one of the blue indicator lights turned solid blue.

J One of the devices is

connected to another

Bluetooth device.

Both indicator lights are solid blue but I cannot hear the TV.

J The streamer is out of range

of the hearing aids.

What to do

J Switch on devices.

J Pair devices (page 20).

J Make sure to switch off

all other Bluetooth devices

except the streamer and

TVLink II.

J Wear streamer correctly.

J Switch all devices off and

on again.