Operation Manual

38
J The streamer is not correctly
programmed for your hearing
aids.
I cannot hear the sound from the TV via streamer.
J The devices are switched o.
J The cables are not plugged in
correctly.
J No audio input to TVLink II.
J TVLink II is in pause mode.
J The distance between
streamer and the TVLink II
is too long.
J Ask your hearing care
professional to regroup your
streamer and hearing aids.
J Make sure all devices are
switched on.
J Repeat chapter 3.3.
J Make sure TV is not muted.
J Select a 75% volume level
on the TV set.
J Make sure the audio cable
uses an “OUT” port.
J Indicated by blue blinking
status lights on both
devices. A short press of the
streamer main button will
resume.
J Bring devices closer to each
other. 30 meters (100 ft)
is the maximum in free
field.
J To avoid streaming
interruptions, make sure
you wear streamer correctly
and keep the Bluetooth
device within the operating
range.
Causes What to do
5. Troubleshooting