029-0002-02/V2.
Contents Welcome 4 Troubleshooting 34 ZoomLink and accessories 5 Setup of FM receivers 38 Controls 6 Important points 41 How your ZoomLink works 8 Declaration of conformity 43 Service and warranty 45 Phonak distributors worldwide 46 Getting started Charging the ZoomLink Switching ZoomLink on/off Microphone openings 9 9 12 16 Using ZoomLink ZoomLink in meetings ZoomLink directed to the speaker ZoomLink worn by the speaker ZoomLink connected to the television 17 17 19 20 22 Using ZoomL
Welcome ZoomLink and accessories ZoomLink by Phonak is an easy to operate and flexible transmitter with built in microphones. It features three microphone modes, which guarantees the best reception in each listening situation. ZoomLink is compatible with all Phonak receivers. ZoomLink To obtain maximum benefit from the ZoomLink transmitter and its comprehensive features, please read this user guide carefully. Ask your hearing care professional if you have any questions.
Controls Button to adjust the lavalier length Lavalier with integrated antenna Microphone buttons SuperZoom2 (narrow-angle sound pickup) Zoom (wider-angle sound pickup) Omni (360° sound pickup) Switching ZoomLink on: Long press (~1 second) on the desired microphone button Switching ZoomLink off: Long press (~1 second) on any microphone button Microphone openings LCD Clip For hearing care professionals: Pen push for frequency change Interface for external connec
How your ZoomLink works ZoomLink picks up your partner’s voice and instantly relays it to your receiver, e.g. MyLink. The receiver sends it directly into your hearing instruments. Getting started Charging ZoomLink ZoomLink contains a built in Lithium-ion battery with fast–charge capability. A fully discharged battery takes around 2 hours to recharge. The battery will be about 80% charged within an hour. Plug the charging unit into the power socket.
Charging ZoomLink Plug the charging unit into the power jack on the adapter marked For MyLink/ZoomLink users: To simplify the charging of MyLink and ZoomLink, Phonak offers a special charger with an Y-cable which allows to charge ZoomLink and MyLink in parallel, as depicted below. Charger Charge MyLink and ZoomLink by using the same charging unit ZoomLink ! Use only original Phonak charging units • The battery symbol in the ZoomLink display flashes during charging.
Switching ZoomLink on/off To switch on: Press and hold the desired button for one second (long press). The display shows startup information during switch-on. When ZoomLink is ready, the following information appears: To switch off: Press and hold a button for one second (long press).
Switching ZoomLink on/off At switch-on, ZoomLink automatically selects the most recently used FM channel. ZoomLink automatically synchronizes Phonak multichannel receivers to this channel, if the distance between ZoomLink and the Phonak receivers is less than approximately 20cm. You may hear a beep tone when the synchronization is completed.
Microphone openings ! Do not cover the microphone opening with your fingers when ZoomLink is in operation. It will affect the sound quality. Using ZoomLink ZoomLink can be used in different ways, depending on the situation. The following examples illustrate the most common cases for typical ZoomLink use.
Using ZoomLink How to use ZoomLink: • Place it on the table. If you use the Zoom setting, the front of ZoomLink, where the lavalier is attached, should point to the speakers that you want to hear. If you use the omni-setting, the orientation of ZoomLink has no influence, as sound is picked up from all angles. • Make sure the lavalier is not folded together or knotted. • Switch on ZoomLink by pressing the button for one second.
Using ZoomLink ZoomLink worn by the speaker Recommended for: Conversations with just one person, like: • Lectures • Walks • Sport • When traveling with another person How to use ZoomLink: • Hand ZoomLink to your conversation partner. • Your partner should wear it around the neck. The cord needs to be adjusted. ! To get an optimal speech quality, make sure the distance between the speaker’s mouth and ZoomLink is between 20 – 30 cm (8 -10 inches).
Using ZoomLink ZoomLink connected to the television Connected to a television Also recommended for: • CD players, radio and other audio equipment • Computers with an audio output • MP3 players Connect the adapter for external connection AUDIO TV/Radio headphone output AUDIO How to use ZoomLink: • Connect ZoomLink as pictured on page 23 and place it in front of the television. • Switch on the television. Your ZoomLink will automatically switch on if there is a sound signal.
Using ZoomLink Some televisions also have Cinch or Scart sockets. Ask your hearing care professional for the Cinch or Scart adapter from Phonak. Scart adapter Cinch adapter If the audio equipment does not have a headphone output socket, place ZoomLink in front of the loudspeaker of the television or the radio receiver. Then switch on ZoomLink and the television. This may prevent that the television loudspeakers are muted when ZoomLink is connected to the television.
Using ZoomLink For standard audio input use, the microphones in ZoomLink are automatically switched off. If there is a need to activate the internal microphones in parallel to the audio input, proceed as follow: • To activate the ZoomLink microphones in parallel to the audio input, press the key. ‘2’ appears on the LCD. ZoomLink is in omni mode. • Plug in ZoomLink as illustrated and switch on the television. ZoomLink switches on automatically when it detects an audio signal from the television.
Using ZoomLink Using ZoomLink with the MicroBoom microphone For an optimal speech quality, e.g. in educational situations in classrooms and auditoriums, an external microphone can be attached to ZoomLink. Proceed as follows: Slightly increase the loop diameter and put it on your left or right ear . Then decrease the loop diameter by slowly pulling in the direction of the arrow until it holds safe and is comfortable to wear.
Using ZoomLink Operating range Then slightly adjust the MicroBoom on the ear to have the microphone approximately at the level of the mouth. Fix the microphone cable with the clip on your clothes. Wear MicroBoom as depicted . The microphone does not need to be directly in front of the mouth! The operating distance is the distance between the speaker talking into ZoomLink and the hearing instrument user with MyLink or any other Phonak receiver.
For professionals: Changing the FM channel If the radio channel used in ZoomLink is frequently disturbed by an external source of interference, the hearing care professional can switch ZoomLink to another radio channel. 1) Switch on ZoomLink by pressing the button for one second. 3) Release the button. The channel number in the LCD will stop blinking after a few seconds. 4) Set the default channel of the MyLink or MicroLink receivers to the same channel using the FM Successware.
Troubleshooting Situation Most probable cause Remedy ZoomLink does not switch on Battery exhausted Charge ZoomLink for at least two hours Poor speech intelligibility a) ZoomLink is positioned a) Move ZoomLink closer to the speaker. If too far away from the ZoomLink is worn with speaker the lavalier, make sure b) Microphone setting is the distance between not ideal in the current ZoomLink and the listening situation. mouth is 20– 30 cm. b) Change the microphone setting.
Troubleshooting Situation Most probable cause Remedy Insufficient operating range Antenna folded or knotted Make sure the antenna is not folded together or knotted. Radio interference Extraneous cause: radio antenna or similar interfering devices nearby. Ask your hearing care professional to change the radio channel in ZoomLink and the default channel in the FM receivers. A second person’s voice is audible Another hearing aid user is using the same FM channel.
Setup of FM receivers Users of Phonak hearing instruments should check recommended settings of the FM receivers in the respective hearing instrument user guide. Default channel MyLink and MicroLink receivers are programmed with a default channel which activates at startup. It can be modified at Phonak service centers. Channel synchronization ZoomLink can change your MyLink or MicroLink receiver channel directly “over the air” within a distance of 20 cm (8 inches).
Important points Setup of FM receivers • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning. It is recommended to use Phonak CleanLine products. Your hearing care professional will be glad to advise you. MicroMLxS switch • Do not use ZoomLink in locations where it is forbidden to use electronic devices, for instance in airplanes. For most hearing instruments: off FM only • Use only original Phonak accessories.
Declaration of conformity The symbol with the crossed out disposal bin indicates that this device should not be treated as household waste. Please hand over your old or unused device to the applicable collection point for the recycling of electrical and electronic equipment or bring your old hearing instrument device to your hearing care professional for appropriate disposal.
Service and warranty Phonak provides a manufacturer’s limited warranty for your ZoomLink. This covers all manufacturing and material defects. Problems with ZoomLink arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty. Please ask at the point of sale for full details of this warranty. The salesperson will note the serial number of your ZoomLink below. It will be needed in the event of a warranty repair.
Phonak distributors worldwide Group companies: Australia Austria Belgium Brazil Canada China Denmark France Germany India Italy Japan Jordan Mexico Netherlands New Zealand Norway Poland Portugal Russian Federation Spain (detailed information on www.phonak.com) Phonak Australasia Pty. Ltd. Baulkham Hills N. S. W. 2153 Hansaton Akustische Geräte GmbH 5020 Salzburg LEts Lapperre B.H.A.C. NV, 1702 Groot-Bijgaarden Phonak Belgium NV, 1700 Dilbeek Phonak do Brasil – Sistemas Audiológicos Ltda.
