CPP Monitor 2000 User’s Manual ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Version 3.0 ..
Contents Important Safety Instructions .......................... 11 CAUTION ........................................................................... FCC Requirements .............................................................. Telephone Consumer Protection Act ................................... Canadian Department of Communications Statement ......... 12 12 14 14 Chapter 1: Introduction ................................... 17 Programming Interface ....................................................
CPP Monitor 2000 User’s Manual WINDOWS 3.1 INSTALLATION .................................................. 28 Running the Software .......................................................... 28 CPP Monitor 2000 Menu Bar ...................................................... 29 Communications Setup ....................................................... 30 Local Port Configuration .............................................................. 30 Modem Setup ................................................
Slave ID ....................................................................................... 43 Passwords .................................................................................... 43 Incoming Calls: ............................................................................ 43 Rings Until Answer ...................................................................... 43 Carrier Wait Time......................................................................... 43 INPUTS .......................
CPP Monitor 2000 User’s Manual High Alarm Limit: ........................................................................ 53 Minimum Input Reading: ............................................................. 53 Maximum Input Reading: ............................................................ 53 DESTINATIONS .................................................................. 54 Name: .......................................................................................... 54 Destination: ..............
Current Status: ............................................................................. 70 Data Logger: ................................................................................ 70 Use Start Time:............................................................................. 70 Report Interval:............................................................................ 70 POLLING ............................................................................ 71 GLOBAL VIEW: ........................
CPP Monitor 2000 User’s Manual Enabling Auto Answer Mode ............................................... 89 Enabling Polling Mode ........................................................ 89 APPENDIX A .................................................... 91 System Events List ............................................ 91 EVENT LOGGER - List of System Events .............................. 91 APPENDIX B .................................................... 93 Engineering Specifications ....................
APPENDIX G ................................................. 115 Accessories .................................................... 115 APPENDIX H ................................................ 117 Returning the Unit for Repair ........................
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CPP Monitor 2000 User’s Manual Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Crucial Power Products assumes no responsibility for the results of errors beyond its control. CPP also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Third Edition, version 3.0, January, 1998.
Important Safety Instructions Your CPP Monitor 2000 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. Read and follow all warning and instruction labels on the product itself.
CPP Monitor 2000 User’s Manual 3. The unit has been dropped, or the enclosure is damaged. 4. The unit doesn’t function normally when you’re following the operating instructions. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. CAUTION To reduce the risk of fire or injury to persons, read and follow these instructions: 1.
may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices that you may connect to your line, you may want to contact your local telephone company to determine the maximum REN for your calling area. This equipment may not be used on coin service units provided by the telephone company.
CPP Monitor 2000 User’s Manual uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
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Chapter 1: Introduction Chapter 1: Introduction Welcome to the CPP Monitor 2000 by CPP. The 2000 is a powerful monitoring, alarm, and data logging system. It can monitor equipment and environmental conditions using 8 universal inputs, plus built-in power failure detection. The CPP Monitor 2000 also features a wide variety of communication options: user recordable voice, fax, modem, numeric pager, alphanumeric pager, and internet e-mail.
CPP Monitor 2000 User’s Manual voice, alphanumeric pager, numeric pager, fax or e-mail. You also have the capability to program a call list for each input as well as four time zones to assign telephone numbers to. You can even monitor the input values in real-time through the local port or online via modem. Note: E-mail requires a subscription fee. Programming Interface Manager 2000 Windows programming software is included to allow quick and easy access all of the unit's programmable parameters.
Chapter 1: Introduction summary and application chapters are included to help you speed programming and to understand CPP Monitor 2000's features. You should thoroughly read this manual to establish a basic understanding of the system and keep it as a reference.
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Chapter 2: Installation Chapter 2: Installation This chapter provides information to install the CPP Monitor 2000. Please read the entire chapter before starting. OPERATING ENVIRONMENT The CPP Monitor 2000 should be mounted and operated in a clean, dry environment. The unit is microprocessor controlled and as a result it should not be installed near devices that generate strong electromagnetic fields. Such interference is typically generated by power switching equipment such as relays or contactors.
CPP Monitor 2000 User’s Manual POWER SURGE PROTECTION The CPP Monitor 2000 can be damaged by power surges and lightning through the telephone line and the power supply. Although the unit has built-in surge protection, we strongly recommend that additional protection be obtained for the unit and for any electronic equipment that is attached to your power supply and telephone lines. Power surge protection is especially important if you live in a lightning-prone area.
Chapter 2: Installation It is important to note that when the unit is turned off, all programming is retained in non-volatile memory via the internal 3V lithium battery. The “C” cell Ni-Cad batteries are not in use when the power switch is off. TELEPHONE LINE Connect the CPP Monitor 2000’s PHONE LINE jack to a standard 2 wire analog phone line. The unit dials using pulse or tone, with loop start only.
CPP Monitor 2000 User’s Manual Line Seizure Line seizure gives the 2000 unit the ability to “seize” the telephone line when it needs to dial out. For example, if an emergency occurs which puts the 2000 in alarm mode, the unit will be able to dial out even if a telephone has been left off the hook. To the right of the PHONE LINE jack is another labeled PHONE EXT.
Chapter 2: Installation WIRING SENSORS AND TRANSDUCERS Thermistors: The unit will accept 2.8K and 10K thermistors. These should be wired to an input terminal and the adjacent ground terminal. For compatible thermistors check the thermistor data in the appendices. Dry Contacts: Only contacts which have no voltage or current applied may be used. Connect the contact to an input terminal and an adjacent ground terminal. Do NOT try to monitor a contact that switches 120VAC.
CPP Monitor 2000 User’s Manual LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.
Chapter 3: Communications Chapter 3: Communications This section describes how to install and configure the CPP Monitor 2000 Windows Software for your computer and modem. Installing and Starting the Software Minimum requirements 486 or better computer (Pentium recommended) 4 MB of free disk space 4 MB RAM (8 MB RAM recommended) Graphics card compatible with Microsoft Windows 3.1, 95 or NT (such as VGA) Microsoft Windows 3.
Sensaphone® 2000 User’s Manual 5. Insert disk 1 of the CPP Monitor 2000 Database. 6. Select Start>Run and type a:\Setup.exe and click OK. This will install the Borland Database Engine. 7. Follow the prompts and install disk 2 when instructed. 8. Follow the prompts until installation is complete. WINDOWS 3.1 INSTALLATION 1. Start Windows. 2. Insert disk 1 labelled Sensaphone 2000. 3. Select File>Run and type in a:\Setup.exe. Click OK. 4. Follow the prompts until the installation is finished. 5.
Chapter 3: Communications AUTOMATIC PORT DETECTION SCREEN CPP Monitor 2000 Menu Bar The menu bar at the top of the window lists menu commands for selecting a unit, configuring your communication ports, sending and receiving programming, enabling automatic features and other functions. You can choose these commands by clicking them with the mouse. Many frequently used commands are also available as tools on the Toolbar. The following table briefly describes each menu.
Sensaphone® 2000 User’s Manual ________________________________________________________________________ Polling (Alt, O) Unit Schedule, Enable ________________________________________________________________________ Window (Alt, W) Cascade, Tile, Arrange Icons, Minimize all ________________________________________________________________________ Help (Alt, H) About, Help ________________________________________________________________________ Communications Setup The software will communicate to your 2000
Chapter 3: Communications Modem Setup String: Manager 2000 allows you to enter a setup string using the AT command set. These are usually only needed if you are having trouble getting your modem to connect to a CPP Monitor 2000 unit. See your modem Operator’s Manual for a list of AT commands supported by your modem. Note that Manager 2000 software will send the “AT” part of the command automatically.
CPP Monitor 2000 User’s Manual Advanced Comm Setup The Advanced Comm Setup form can be used to tune and customize the communication performance of Manager 2000. Typically you will not need to change these parameters for any reason. Listed below is a description of each of the parameters on the form: Status Level: This parameter determines which messages will appear in the display on the Communication Status form.
Chapter 3: Communications Options The Options form (under the Configuration menu) allows you to customize the display to your taste. You can have the Toolbar and/or the Statusbar be displayed or hidden. You can elect to see the commands as icons with text or as icons only. The Statusbar can be placed at the far right end of the Toolbar only if you choose “Buttons have Icons Only” in the Tool Bar box. Otherwise it appears on the bottom right of your screen.
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Chapter 4: Programming Chapter 4: Programming The CPP Monitor 2000 software provides access to all of the unit’s programming through point-and-click menus. The unit can be programmed either locally through the serial port or remotely via modem. When you are finished programming, the CPP Monitor 2000 Windows software provides the option to save the unit’s programming on your computer for backup purposes. You must save this programming information in order to view the programming off-line for any unit.
CPP Monitor 2000 User’s Manual New Unit Data Form Procedure 1. Click the Open button on the Toolbar, then click the “New” button on the “Open Connection” form. Or, from the menu bar choose File, then New Unit. 2. Fill in the Unit Description and Phone Number. This sets up a record that the software will reference whenever you want to communicate with or check information about this unit. 3. Enter a status password.
Chapter 4: Programming COMMUNICATING WITH CPP Monitor 2000 This section describes the procedure for communicating with a CPP Monitor 2000 unit. Note: the 2000 can only communicate with one person at a time. This means that if someone is logged on through the RS232 port, the unit will NOT answer a call, nor will it make any calls until the connection is closed. Conversely, if someone is on-line using the modem, you cannot log on through the RS232 port. Choose Local or Modem communication.
CPP Monitor 2000 User’s Manual Your PC will instruct the modem to dial the CPP Monitor 2000 unit using the phone number from the Unit Data form. The CPP Monitor 2000 will answer the call and establish a connection with your modem. If a remote connection is not established, see the Troubleshooting section of this manual. Off-line Communication Off-line communication provides a method of viewing the programming in a unit without being connected.
Chapter 4: Programming To view a Data File Off-line: 1. Click the “Open” button on the Toolbar. The “Open Connection” form will appear. 2. Choose a unit from the text box. 3. Click Edit on the “Open Connection” form. The name of the last Off-Line Data File that was created or saved appears in the lower left corner of the Unit Data form. Click “OK” to accept the file or click the Browse button next to the filename to select another file. 4. Under Connection Mode, select “Off-line.” 5.
Sensaphone® 2000 User’s Manual System Settings form System Identification Unit Phone Number: The Unit’s Phone Number is the identification number of the CPP Monitor 2000 and can be up to 16 digits long. This is automatically filled in from the information you provided when setting up the unit on your computer. This number must be programmed to be the same as the telephone number where the unit is installed. The Unit’s Phone Number serves several purposes: 1.
Chapter 4: Programming filled in from the information you provided when setting up the unit on your computer. When CPP Monitor 2000 sends a cover page with a Fax transmission or alerts an alphanumeric pager, the Unit Description is sent as part of the basic information. Clock: Unit Date & Time The date and time are automatically programmed into a new unit, based on your computer’s date and time. This will occur the very first time you go on-line.
CPP Monitor 2000 User’s Manual Alpha Pager Speed This is the baud rate of the data connection between CPP Monitor 2000 and your alphanumeric pager service. Programmable settings: 300, 1200, 2400 Default setting: 1200 Maximum Calling Rounds The maximum number of times CPP Monitor 2000 will dial through a list of destinations to attempt to deliver either an alarm or a report.
Chapter 4: Programming Slave ID This is the modbus address of the CPP Monitor 2000 unit. It is set by default and should not be changed unless you are using multiple units that might have the same, and therefore conflicting, ID numbers. The Slave ID can be set to any number between 1 and 247. It should never be set to “0,” as this will keep you from communicating with the unit. Passwords This command allows you to change CPP Monitor 2000’s programming and status passwords.
CPP Monitor 2000 User’s Manual There are 3 tabs on the Inputs form: Status, Alarm Programming, and Configuration. Status tab: The Status tab shows the name, value, units of measure, status, alarm state, and Min/Max values for all of the inputs. Listed below is a description of the information found on the Status tab of the Inputs form: Input Name: This field will allow you to type in a 16 character description for each input. Value (with units): This is the real time state or value of each input.
Chapter 4: Programming choose hours, minutes, or seconds for time measurement, under the Configuration tab. When the limit of 999,999 is reached, the value will return to zero. Status: This is the current status of each input with respect to that input’s alarm programming. For any input that displays a numeric value, (temperature, 4-20mA, 0-5VDC, pulse count, or time accumulator) the Status column will display either Okay, High, or Low. For N.O./ N.C.
CPP Monitor 2000 User’s Manual Clear Alarms: The button marked “Clear Alarms” will, when pressed, clear all set alarms. Note: To clear an individual alarm, double click on it in the “State” column. Configuration tab: The Configuration tab shows the name, type, high and low table values, calibration setting, and label/units for all of the inputs.
Chapter 4: Programming a Table High of 75 and the CPP Monitor 2000 will scale the input to read between 0 and 75.0. The Table Low & Table High fields are also used to set the upper and lower limits for the bar and gauge monitors found on the Monitor form. Programmable ranges: Table Low: -99,999.9 to 99,999.9 Table High: -99,999.9 to 99,999.
CPP Monitor 2000 User’s Manual Note that for N.O. and N.C. input types, units of NONE will result in the unit speaking “open” or “closed” during a status report.
Chapter 4: Programming Pulse Count and Run Time Accumulator: N/A Alarm High Limit: This is the value which will cause the unit to make alarm dialouts on an input high condition. 0-5V, 4-20mA, and Temperature: Programmable range: -99,999.9 to 99,999.9 Default setting: 100 Pulse Count and Run Time Accumulator: Programmable range: 0 to 999,999 Default setting: 1,000 Recognition Time: This is the time required for an out of tolerance condition to become an alarm.
Sensaphone® 2000 User’s Manual Alarm Enable/Disable: This will enable or disable the dialout for this input. Default setting: Enabled Alarm Reset Time: The is the time allowed for an acknowledged alarm’s fault condition to be corrected before the unit resets (reactivates) the alarm and begins the dialout process all over again. The default setting for this parameter is 0 minutes and 0 seconds, meaning that the alarm reset feature is disabled.
Chapter 4: Programming Delete Input Monitors To delete a monitor, select it by clicking on it. Next, choose File>Delete from the Monitor menu. There are 3 types of input monitors: Bar, Gauge, and Contact Status. Below is a view of each and an explanation of its features. bar monitor Bar Reading: This is the real-time value of the input. This number is white if the input status is OK, but will change to red if the input goes above or below the programmed alarm limits.
CPP Monitor 2000 User’s Manual High Alarm Limit: (upper red zone) The high alarm limit for this input. This is taken from the High Limit field on the Alarm Programming tab of the Inputs form. Minimum Input Reading: (lower black triangle) This is the lowest value reached by this input. This is taken from the MIN field on the Status tab of the Inputs form. Maximum Input Reading: (upper black triangle) This is the highest value reached by this input.
Chapter 4: Programming High Limit: The highest possible reading of the monitor. This is taken from the Table High field on the Configuration tab of the Inputs form. Low Alarm Limit: (lower red zone) The low alarm limit for this input. This is taken from the Low Limit field on the Alarm Programming tab of the Inputs form. High Alarm Limit: (upper red zone) The high alarm limit for this input. This is taken from the High Limit field on the Alarm Programming tab of the Inputs form.
CPP Monitor 2000 User’s Manual Input Label/Units Input OK graphic none [check mark] OK/Fault [check mark] On/Off [Light Bulb - ON] Running/Stopped [Traffic Light - GREEN] AC Power [Light Bulb - ON] Input ALARM graphic [red X] [red X] [Light Bulb - OFF] [Traffic Light - RED] [Light Bulb - OFF] DESTINATIONS CPP Monitor 2000 will call up to 32 telephone numbers or E-mail addresses (both referred to as destinations) to report alarm conditions or send reports.
Chapter 4: Programming Destination: The actual telephone number or E-mail address CPP Monitor 2000 dials to deliver its report or alarm message. The Destination field can be up to 64 characters long for E-mail addresses and 32 digits for all other Dial Types and may consist of numbers, letters, and special dialing codes. Numeric Pagers The CPP Monitor 2000 can send alarm messages to numeric pagers. It will automatically send its telephone number and the alarm input number when dialing to a numeric pager.
CPP Monitor 2000 User’s Manual Special Dialing Codes: Sometimes, when dialing out on certain phone systems, CPP Monitor 2000 may need special instructions to access an outside phone line, to contact numeric pagers, or to use alphanumeric pager services. The following dialing codes give CPP Monitor 2000 instructions on how to send the phone digits when dialing the phone number. Each code is counted as one digit toward the total of 32 digits. The dialing codes are: P = two-second pause.
Chapter 4: Programming Special Alphanumeric Pager Dialing Codes A = alphanumeric pager ID (required) C = alphanumeric character password (optional) A = alphanumeric pager ID: The “A” dialing code is used ONLY for alphanumeric pager destinations. It is placed between the pager company’s telephone number and a particular pager’s ID number by typing the letter A (upper or lower case).
CPP Monitor 2000 User’s Manual edit zones form The Edit Calling Zones form divides up the 7 day week into 21 blocks of time. To change the start and end time for each block, drag the horizontal divider bars up or down as needed. To reassign a block of time to a different Call Zone, click inside the block until it matches the color of the desired zone. To change the color of a zone, double click on the zone’s color square at the bottom of the form.
Chapter 4: Programming the alarm. Once acknowledged, the remaining destinations will not be called. Example: An alarm occurs and the CPP Monitor 2000 is programmed to call destinations #1,#2, and #3 and all 3 destinations are Alarm Call Mode “Until Acknowledged.” The unit will call destination #1, if the alarm isn’t acknowledged, it will call #2. If destination #2 doesn’t acknowledge, then the unit will call destination #3.
CPP Monitor 2000 User’s Manual Dial Type: This is used to specify the type of call CPP Monitor 2000 will make to a particular destination. The available dialout types are: Fax, Voice, E-mail, Pager, Alpha Pager, and Modem. Fax - This instructs CPP Monitor 2000 to send a fax transmission to either a fax machine or a PC with the ability to receive a fax directly. E-mail - This instructs CPP Monitor 2000 to deliver a message to the E-mail address programmed in the destination field.
Chapter 4: Programming Intercall Delay: The intercall delay is the amount of time CPP Monitor 2000 will wait after completing a call before calling the next destination. The delay is in seconds, with a default of 30. Note: A 30-second delay is too short to allow a call back if a pager is being called. Increase the delay time enough to accommodate your pager. Send Report: CPP Monitor 2000 can be programmed to automatically send reports to selected destinations.
CPP Monitor 2000 User’s Manual data log form Below is a list of Data Log programming parameters, their default settings and the range of programming for each parameter. Interval: Time between data logs. Programmable range: Minimum: 0 hours, 0 minutes, 1 second Maximum: 199 hours, 59 minutes, 59 seconds Default Setting: 0 hours, 0 minutes, 10 seconds Warning Setting the Data Logger interval to just a few seconds will produce large amounts of data.
Chapter 4: Programming Use Start Time: Checking this box will make the CPP Monitor 2000 start its Data Logger at the time indicated in the Start Time box. If this box is not checked, Datalogging will begin immediately. Start Time: CPP Monitor 2000 can be programmed to begin Datalogging at a particular time of day. When CPP Monitor 2000’s internal clock reaches the programmed Start Time, the unit will begin Datalogging the selected input values at the programmed interval.
CPP Monitor 2000 User’s Manual RESET NOW Button This button will reset the Data Logger (i.e., delete the records) in the 2000. If the Data Logger was just received, a RESET within 5 minutes of downloading will only delete the records just downloaded. The 2000 will retain any data that was logged during the download period. After 5 minutes have passed since the download, clicking the RESET button will delete ALL records in the 2000.
Chapter 4: Programming Viewing the Data Logger (off-line): To view a unit’s downloaded Data Logger off-line, follow the instructions for “Offline Communication” and “To View A Data File Offline” earlier in this chapter. Below is a list of programming parameters for viewing the Data Logger: Input selection: You must choose which inputs to display. To display a Data Log record for an input, click on the input’s button to highlight it. From Date and To Date: Selects a range of Data Log records by time.
CPP Monitor 2000 User’s Manual sample graph Reset: Deletes Data Log records for the current CPP Monitor 2000 unit from your PC. It will reset all the information in the database for the selected unit. Print: Once the Data Log records have been displayed, they may be printed by clicking this button. Export: Once the Data Log records have been displayed, the displayed information may be saved as a comma-delimited file.
Chapter 4: Programming outgoing phone calls, and alarm acknowledgments. See Appendix A for a complete list of events stored by the Event Logger. Once the Event Log is full, the oldest record is overwritten by the newest. Downloading the Event Logger: To view CPP Monitor 2000’s Event Log, the unit’s Event Logger must first be downloaded to your PC. You must be on-line with the unit to download the Event Log. Once you are on-line, choose “Functions” from the main menu, then select “View Events.
CPP Monitor 2000 User’s Manual Below is a list of programming parameters for viewing the Event Logger: event viewer form Unit selection: Since the MANAGER 2000 software can contain Event Log information for multiple CPP Monitor 2000 units, you must choose which unit’s Event Log you wish to display. Look at the Event Log Viewer form. In the window labeled “Available Units” is a list of all CPP Monitor 2000 units currently recognized by your PC.
Chapter 4: Programming Event types: Select here the types of events to display: All Events or Alarms Only. Query Times: Selects a range of event times to display. “Inc.All” will include all event times in the CPP Monitor 2000, with a “To” date stretching into the future. “To Now” resets the “To” time to the exact moment you click on the button. View: Displays the selected Event Log records. Reset Event Logger: Deletes all Event Log records from your PC’s database.
CPP Monitor 2000 User’s Manual Below is a list of Report programming parameters, their default settings and the range of programming for each parameter. Current Status: To send the current status of all inputs with the report, check this box. Data Logger: To send information stored in CPP Monitor 2000’s Data Logger, check this box. If this box is checked, you must select the number of Data Log records to send with the report.
Chapter 4: Programming POLLING Polling occurs when a PC automatically calls a remote CPP Monitor 2000 with a modem at a predetermined time and retrieves information. The concept is similar to setting an alarm clock to download a unit’s Data Logger or Event Log. Polling is a useful feature for users who need to save more data than the CPP Monitor 2000 is capable of holding. The unit’s Data Logger can hold 32,768 input readings.
CPP Monitor 2000 User’s Manual polling setup form The screen displayed is the Polling Setup screen for the currently selected unit. This screen allows you to choose what type of poll you would like to schedule and when the poll will take place. Each time your PC polls a CPP Monitor 2000, you may download the contents of the selected unit’s Data Logger, Event Logger, or both. In the top left corner of the “Polling Setup” form there are 3 buttons labeled Data Log, Event Log, and Both.
Chapter 4: Programming unit. If you wish to see the scheduled polls for a given unit you can select that unit in the combo box on the Polling Summary form. Settings: Click this button to set the following Polling options: Reset Data Log: If this button is lit, the CPP Monitor 2000’s Data Logger will be reset (cleared) once the poll is complete. Note: The CPP Monitor 2000 unit will not automatically delete its Data Log records when they are downloaded, unless you select this button.
CPP Monitor 2000 User’s Manual If you are going to utilize the polling feature heavily, try to schedule polling at times when it is unlikely that your PC is being used. Print Data Log button If this button is lit, the PC will print the downloaded Data Logger information after each poll. Print Event Log button If this button is lit, the PC will print the downloaded Event Logger information after each poll.
Chapter 5: Status Report/Voice Chapter 5: Status Report and Voice Messages The CPP Monitor 2000 provides a voice status report via telephone using its own internal voice in combination with your recorded input messages. This allows you to set up a custom system that fully describes the unit’s location, the input having a problem, its current value and units of measure. The messages may be recorded either at the unit by plugging a telephone into the Voice Record jack, or remotely by calling the unit.
CPP Monitor 2000 User’s Manual To record a message, press the [#] key followed by the message number you want. For example, to record the ID message, press [#] then 9. After you hear the start beep, begin speaking into the phone. You have until the second beep to complete your message. You have 6 seconds of recording time for the ID message and 4 seconds for each of the 8 input messages. To play back a message, press the [*] key followed by the message number you want.
Chapter 5: Status Report/Voice Sample Status Report Hello, this is (Unit Phone Number) Input one (recorded message #1), (input value), (units), (alarm status) Input two (recorded message #2), (input value), (units), (alarm status) Input three (recorded message #3), (input value), (units), (alarm status) Input four (recorded message #4), (input value), (units), (alarm status) Input five (recorded message #5), (input value), (units), (alarm status) Input six (recorded message #6), (input value), (units), (al
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Chapter 6: Operation Chapter 6: Operation After installation and programming have been completed, CPP Monitor 2000 is fully operational. This chapter explains how CPP Monitor 2000 operates. PART ONE: ALARM DIALOUT AND ACKNOWLEDGMENT There are 3 stages to a complete alarm event: 1) Alarm Recognition, 2) Alarm Notification, 3) Acknowledgment. Note that not all alert conditions will go through each stage. For example, some may not meet the recognition time.
CPP Monitor 2000 User’s Manual Alarm Call Mode: Until Acknowledged vs. Inform Until Acknowledged: Destinations programmed with Alarm Call Mode “Until Acknowledged” will continue to be contacted until one of them acknowledges the alarm. Note: Fax and E-mail destinations cannot be programmed as “Until Acknowledged.” Inform: Destinations programmed with Alarm Call Mode “Inform” will be contacted until the alarm message has been successfully delivered one time.
Chapter 6: Operation “The electricity is off ” “Enter acknowledgment code.” In this example, the number of Voice Message Repetitions was set to three. Note: If the call reaches an answering machine, the message will be recorded, but CPP Monitor 2000 will be talking over your outgoing message, so you will probably lose part of the first alarm message repetition.
CPP Monitor 2000 User’s Manual NOT speak a voice message. It is expecting the call to be answered by a PC running CPP Manager 2000 Windows software. Once a connection is established, the CPP Monitor 2000 transmits the alarm information, then hangs up. Alarm Dialout - Fax When dialing out to a destination programmed as “Fax” CPP Monitor 2000 waits for the phone to be answered by a fax machine, establishes a connection, then faxes its alarm message.
Chapter 6: Operation “Hello, this is (user recorded ID message)” “The electricity is off ” “Hello, this is (user recorded ID message)” “The electricity is off ” “Enter acknowledgment code.” CPP Monitor 2000 will now wait 5 seconds for the Touch-Tone acknowledgment code to be entered. After the last digit of the acknowledgment code has been received, CPP Monitor 2000 will respond by saying: “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang up.
CPP Monitor 2000 User’s Manual Below is an example of what CPP Monitor 2000 will say when you call it back to acknowledge a typical alarm: “Hello, this is (user recorded ID message)” “The electricity is off ” “Hello, this is (user recorded ID message)” “The electricity is off ” “Hello, this is (user recorded ID message)” “The electricity is off ” “Enter acknowledgment code.” CPP Monitor 2000 will now wait 5 seconds for the Touch-Tone acknowledgment code to be entered.
Chapter 6: Operation Alarm Acknowledgment - Alphanumeric Pager Dialout CPP Monitor 2000 will dial out to your alphanumeric pager service and leave a message on the display of your pager. (See Programming Section, Chapter Four, for dialing to beepers/pagers). The unit will then hang up without speaking a voice message and wait for callback acknowledgment. This waiting period is called the “intercall delay time.
CPP Monitor 2000 User’s Manual and wait for a callback acknowledgment. This waiting period is called the “intercall delay time.” During this time you may call the unit back from a Touch-Tone phone. Wait for the unit to beep. Then hit any key on the phone, and the unit will give a voice report. Once you receive the complete report, enter the code to acknowledge the alarm. NOTE: An alarm cannot be acknowledged using a pulse (rotary) telephone.
Chapter 6: Operation data, which includes the current conditions of each input, power status, and battery condition. If the Data Logger is enabled and programmed to send with reports, a Data Log report will also be sent at this time. PART THREE: CALL-IN STATUS Using PC with Manager 2000 Windows Software: At any time the unit is idle (not dialing out or communicating locally), you can call into it using a modem. CPP Monitor 2000 will answer after its programmed “Rings To Answer,” connect, and go on-line.
CPP Monitor 2000 User’s Manual After the beep, say your message clearly. The input alarm messages may be up to 4 seconds long. The ID message can be up to 6 seconds long. CPP Monitor 2000 will beep at the end of the allotted time. Below is an example of a voice status report: “Hello, this is 610-555-2000” (ID number) “This is the CPP Monitor 2000 in lift station 21.
Chapter 7: Auto-Answer and Polling Chapter 7: Polling Mode & Auto Answer Mode Polling mode and Auto Answer mode allow your PC to communicate automatically with multiple CPP Monitor 2000s. Polling is the process of calling units to retrieve the Data Log or Event Log (see “Datalogging,” “Event Logger,” and “Polling” sections in Chapter Four). Auto Answer mode let’s your PC receive alarm calls when the destination type is set to modem.
CPP Monitor 2000 User’s Manual PB
Appendix A: System Events APPENDIX A System Events List EVENT LOGGER - List of System Events Startup completed Unit reset by user Data Logger reset Data Logger started Data Logger stopped Data Logger downloaded Data Logger full Diagnostic - hardware reset Diagnostic - reset program RAM Diagnostic - reset all RAM Password attempt successful for status only Password attempt successful for programming access Password attempt failed Alarm detected Alarm reset time expired - alarm detected Alarm detected but no
CPP Monitor 2000 User’s Manual No answer Voice call answered Modem connect Fax connect E-mail connect Numeric pager connect Alpha pager connect Message delivered Hanging up Inbound phone call received Giving voice report (for inbound calls) Inbound phone call terminated PB
Appendix B:Engineering Specfifications APPENDIX B Engineering Specifications Electrical Power Requirements: 120VAC 60Hz 10W (UL listed power supply) Power Surge Protection: 17V Metal Oxide Varistor and solid state transient protection Battery System: (6) C-cell Rechargeable Nicad batteries (not included) Battery Charging: Precision voltage controlled charging system Battery Backup time: 10 - 15 hrs Inputs Input Channels: 8 universal, AC Power and battery Input Types: Normally Open/Normally Closed con
CPP Monitor 2000 User’s Manual Datalogging Number of Channels: Inputs 1-8, AC Power & Nicad Battery backup (selectable) Total Number of Samples: 32,768 Sampling Rate: Programmable from 1 second to 200 hours All samples include date and time.
Appendix B:Engineering Specfifications Programming Programming Connection: RS232 DB25 Female DCE; 38,400 baud Programming Method: local or remote PC with CPP Monitor 2000 Software for Microsoft Windows (included) Data Retention: 2 years typical (lithium battery backed static RAM) Visual Indicators Input Alarm Status: 1 red LED for each channel AC Power Alarm: 1 red LED System On: 1 green LED Battery Condition: 1 green LED Phone Line Off-hook: 1 amber LED Environmental Operating Temperature Range: 3
CPP Monitor 2000 User’s Manual Dimensions: 12.1"W x 7.2"H x 1.6"D Weight: 3 lbs. (4 lbs. with batteries) Approvals FCC Part 68 FCC Part 15 Class A Warranty One year parts and labor warranty. Specifications subject to change without notice. E-mail delivery requires additional service fees. Copyright 1996 Phonetics, Inc. Sensaphone is a registered trademark of Phonetics, Inc. Crucial Power Products 5900 Triumph St.
Appendix C: Thermistor Tables APPENDIX C Thermistor Tables 2.
CPP Monitor 2000 User’s Manual 10K Thermistor Data Degrees Celsius PB Resistance (Ohms) -50 441.3K -40 239.8K -30 135.2K -20 78.91K -10 47.54 0 29.49K 10 18.79K 20 12.25K 30 8,194 40 5,592 50 3,893 60 2,760 70 1,990 80 1,458 90 1,084 100 816.8 110 623.5 120 481.8 130 376.4 140 297.2 150 237.
Appendix D: RS232 Specifications APPENDIX D RS232 Specifications DB25 Socket Configuration:DCE Female Start/Stop Protocol: None Port Speed: 38,400 bps Communications Protocol: 8 data bits, no parity, 1 stop bit RS232 Pin Assignment: Pin Signal Symbol Direction 1 Frame Ground FG N/A 2 Transmitted Data TD to Sensaphone 3 Received Data RD from Sensaphone 7 Signal Ground SG N/A 99
CPP Monitor 2000 User’s Manual PB
Appendix E: Modbus Protocol APPENDIX E Modbus Protocol Function 02 - Read Input Status Address Word 0000 - 0001 Returns ok/alarm for each input queried. This is the current input state, not the alarm status. It is one bit per input. Function 04 - Read Input Registers Address Word 0000 - 0028 Returns a 32 bit integer to represent the current input value. 8 inputs, AC detect, and Battery level.
CPP Monitor 2000 User’s Manual 1E Alpha page speed 1 2:1200 1:300 1200 20 Dialout prefix 8 string[0-9 * # P W D] none 28 Online timeout 2 0 to 255 min 4 2A Auto daylight savings 1 1:Yes 0:No Yes 2C Acknowledgement code 6 string[0-9] 555 02 Datalogger Information 00 Datalog time interval 4 0 to 199:59:59 04 Enable datalogger 1 0:No 1:Yes 06 Reset datalogger 1 0:No 1:Yes (writing 1 clears) 08 Unused 1 0A Use Start Time 1 0C Unused 1 0E Hour start 1 10 Minute start 1 12 Sec
Appendix E: Modbus Protocol 04 Second 1 0 to 59 06 Day 1 1 to 31 08 Month 1 1 to 12 1 0 to 99 00 Report time interval 4 0 to 199:59:59 04 Reports to send 1 0:None, 1:Status, 0A Year 05 Reporting 2:Datalog, 3:Both 06 Report start time 2 0 to 23h, 0 to 59m 08 Datalog Records 2 0 to 36810 06 Calling Periods 00 Day Start 1 02 Day End 1 04 Morning Periods 2 06 Afternoon Periods 2 08 Night Periods 2 07 Passwords 00 Programming 16 CR Password 10 Status Password 16 CR
CPP Monitor 2000 User’s Manual 00 Name 16 Input # 10 Type 1 0 to 8 (see list) 12 Low setpoint 4 -99,999.9 to 99,9999.9 0 16 High setpoint 4 -99,999.9 to 99,9999.9 100 1A Alarm low limit 4 -99,999.9 to 99,999.9 0 1E Alarm high limit 4 -99,999.9 to 99,9999.9 22 Recognition time 2 0 to 270:00 24 Call list 4 28 Units 1 0 to 19 (see list) 0 2A Calibration 2 -999.9 to 999.
Appendix E: Modbus Protocol 60 Unused 80 Another destination record 60 CPP Monitor 2000 Identification 00 Slave Address 1 1 to 247 12 Run Diagnostics 1 (writing a nonzero runs diags) 14 ROM Version Number 4 (Read Only) 18 Diagnostic Results 2 (Read Only) 1A ROM Checksum 2 (Read Only) 1C RAM Checksum 2 (Read Only) 1E Voice Password6 string[0-9] 24 End Online Session 1 255 555 write 42 to End session 61 thru FE Unused FF Clear Alarms To clear an alarm, write a non-zero value to it
CPP Monitor 2000 User’s Manual 0C Clear Max Min for 3 0D Clear Max Min for 4 0E Clear Max Min for 5 0F Clear Max Min for 6 10 Clear Max Min for 7 11 Clear Max Min for 8 12 Clear Max Min for 9 13 Clear Max Min for 10 Function 11 - Report Slave Identification Byte/Description 00 Echo of slave address 01 Function - 11 02 Byte count 03 Slave ID - 0x6F for CPP product 04 Run indicator status - 0x00=OFF, 0xFF=ON 05 Unit type ID - 0x01 for CPP Monitor 2000 06 Access Level 0=None 1=Read Only (Status) 2=Read/Wri
Appendix E: Modbus Protocol * 6: 4-20 mA * 7: 0-5 Volt * 8: Pulse Counter * 9: Run-time Accumulator Input Units: The following list comprises the available units that can be selected at offset 28h of the input programming. This affects both voice and data references.
CPP Monitor 2000 User’s Manual Dialout Types: The following is the list of available dialout types that can be selected at offset 50h of the destination programming. * 0: Fax * 1: Voice * 2: E-mail * 3: Pager * 4: Alpha Pager * 5: Modem (running CPP Monitor 2000 Manager software) Dialout Modes: The following is the list of available dialout call modes that can be selected at offset 54h of the destination programming.
1. The Sensaphone 2000 won’t communicate with my computer through the RS232 port. I. DATA COMMUNICATIONS Problem Change the Comm Port in the Communications Setup screen. Connect the cable to one of your PC’s serial ports. The cable is connected to your computer’s parallel port.
2. The CPP Monitor 2000 won’t communicate with my computer using the modem. Problem Solution On the “Open Connection” screen, click on the EDIT button. On the left corner click on the box labeled “Recover from Unit Reset.” Click OK and then try to connect again. Wait until the phone LED goes off or turn the Power switch OFF and then ON. Change the Comm Port setting on the Communications Setup screen. On the “Open Connection” form, click on MODEM and then SETUP.
1. The CPP Monitor 2000 fails to dial out. II.DIAL-OUT Close the on-line session through the RS232 port. Verify destination telephone numbers: Is a “1+area code” required? Does your telephone line require a “9” to reach an outside line? Check call zone programming for your destinations. Enable the Alarm Call Mode. Shorten the recognition time for the alarm or extend the amount of time the The telephone number may be incorrectly programmed.
1. The temperature reading is -58º F or -50º C. III: TEMPERATURE MONITORING 2. The CPP Monitor 2000 continues to dial out and I can’t get on-line because it’s always busy. Problem The temperature sensor has become disconnected or has broken wires. Examine the wires to the temperature sensor and connect or replace the wiring. Extend the length of the intercall time for each destination. Increase calling rounds to a number greater than zero. “Max Calling Rounds” is set to “zero.
1. The alarm status of an input is incorrect. IV. GENERAL PROBLEMS 3. The temperature reading is incorrect when using a 10K thermistor. 2. The temperature is reading 176º F or 80º C. Incorrect input normality. Change the input normality on the input configuration form. Verify the temperature vs. resistance curve of your sensor and/or replace the sensor as necessary. Move the shunt to the correct position. The shunt for setting the input type is not installed in the TMP/DRY position.
Cause The unit has an unacknowledged alarm and is still trying to deliver its message. Even if the alarm condition no longer exists, the unit will continue to dial and deliver its message until it is finally acknowledged. 2. The CPP Monitor 2000 starts dialing The shunt for setting the input type is in the wrong position. as soon as I turn it on.
Appendix G: Accessories APPENDIX G Accessories The sensors listed below are available from CPP and represent the most commonly used input devices. Other dry contact sensors, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact Crucial Power Products Customer Service at (800)797-7782.
CPP Monitor 2000 User’s Manual NOTES 116
Returning the 2000 for repair APPENDIX H Returning the Unit for Repair In the event that the CPP Monitor2000 does not function properly, we suggest that you do the following: 1) Record your observations regarding the 2000’s malfunction. 2) Call the Customer Service Department at (800)797-7782 prior to sending the unit to Crucial Power Products for repair. If the unit must be sent to CPP for Servicing, please do the following: 1) Turn the power switch Off, disconnect all wiring and unplug the unit.
CPP Monitor 2000 User’s Manual 3) To avoid shipping delays, you must include the following information : a) Your name, address and telephone number. b) A note explaining the problem. 4) Ship your package to the address below: SERVICE DEPARTMENT Phonetics Inc. 901 Tryens Road Aston, PA 19014 5) Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement.
