User Manual
Maintaining the Equipment
7-10 LIFEPAK 20e Defibrillator/Monitor Operating Instructions
GENERAL TROUBLESHOOTING TIPS
If a problem with the defibrillator/monitor is detected during operation or testing, refer to the
troubleshooting tips in Table 7-2. If the problem cannot be corrected, remove the defibrillator/
monitor from use and contact qualified service personnel.
Table 7-2 General Troubleshooting Tips
Observation Possible Cause Corrective Action
1 No power when
defibrillator/monitor is
turned
ON.
Low battery voltage. • Connect to AC power.
2 Defibrillator/monitor
operates, but screen is
blank.
Operating temperature is
too low or too high.
• Connect to AC power.
Screen is not displaying
properly.
• Contact qualified service personnel.
3
CHECK PRINTER
message appears.
Printer paper jams, slips, or
misfeeds.
Printer is out of paper.
• Reinstall paper.
• Add new paper.
• If problem persists, contact qualified
service
personnel.
4 AC Mains LED on
defibrillator/monitor not
illuminated when
connected to AC power.
Loose or improper
connection between
defibrillator and power
source.
• Check power connections and
cables.
Loose or improper
connection between
defibrillator and
CodeManagement Module.
• Contact qualified service personnel.
5 Service LED
illuminates.
Device self-test circuitry
detects service condition.
• Continue to use defibrillator or
pacemaker if needed.
• Turn device off and then on again.
Note that this creates a new Patient
Record.
• If service LED does not clear,
remove device from active use.
• Report occurrence of service LED to
qualified service personnel.
6 ECG monitoring
problems.
• Refer to Section 3, page 3-5.
7 Problems with AED
operation.
• Refer to Section 4, page 4-13.
8 Problems with
defibrillation/
synchronized
cardioversion.
• Refer to Section 4, page 4-22.
9 Problems with pacing. • Refer to Section 4, page 4-25.
10 Displayed time is
incorrect.
Time is incorrectly set. • Change the time setting. Refer to
Section 2, page 2-7.