User Manual
PINEAPPLE TECHNOLOGY, INC.  IX--PROBLEM SOLVING AND TROUBLESHOOTING 
DTXPRO-1.2KU OPERATING AND SERVICE MANUAL
THE INFORMATION PROVIDED HEREIN IS PINEAPPLE TECHNOLOGY INCORPORATED PROPRIETARY INFORMATION AND 
CANNOT BE COPIED OR DISTRIBUTED WITHOUT PRIOR AUTHORIZATION 
IX - 2 
IX - PROBLEM SOLVING AND TROUBLE SHOOTING 
The DTXPRO-1.2KU is a "MODULAR ASSEMBLY" where most of the sub-assemblies can be 
removed and or replaced as necessary to maintain full service. To service this transmitter, it is 
best to become familiar with the various sub-assemblies by reviewing the transmitter block 
diagram and its associated subs shown in the introduction. Any work performed on a transmitter 
licensed by the FCC must be performed by qualified personnel. 
FAILURE ANALYSIS STARTS WITH THE FOLLOWING ASSUMPTIONS: 
1. The transmitter is connected to an AC source which is within the specified voltage range 
and has ample power to run the transmitter. 
2. The antenna has been checked out and a proper match has been verified. 
3. The room temperature is < +35 degrees Celsius (+95 degrees Fahrenheit) 
4. There are no restrictions in the air flow in or out of the building. 
5. The video and aural signals to the modulator comply with stated specifications. 
CHECKING THE WARNING LIGHTS 
There are several warning signals visible on the front of the transmitter that will alert the 
technician of possible problems. When viewed from the front, all the lights should be GREEN 
indicating normal operation. An alert signal is indicated by a RED light. We will focus on RED 
alert signals in this section. 
MFA2PA ASSEMBLY 
FAN  FAULT RED indicates that the fuse supplying AC to the fan has failed. The fuses 
located just inside the front panel near the top. 
CHECK: FUSE AND/OR FAN 
DC SUPPLY  RED indicates a loss of +50 VDC to PA 
CHECK: DC supply voltage to the rear of the PA1K-50 
CHECK: DC supply fuse located on the Fuse panel located at the bottom of the 
rack in the rear. 
CHECK: AUX panel location in the bottom half of the rack being checked for 
proper voltage and current readings 
NOTE: If all the ALERT lights are on in a given rack, this could indicate that a 
breaker has tripped. 
CHECK: Circuit breakers located on the front of the ACDIS2 or the sub-panel 
breaker located at the MAIN AC supply. 










