Technical Manual
  PINEAPPLE TECHNOLOGY, INC.
  UTX3KW-A Operating and Service Manual
Page 58
IX — PROBLEM SOLVING/TROUBLE SHOOTING
IX — PROBLEM SOLVING/TROUBLE SHOOTING
The UTX3KW-A is a complex assembly of Digital and Analog circuits and in many cases it is advisable 
to contact Pineapple Technology, Inc. for assistance. If it is necessary to perform eld service on the 
transmitter, most parts are available from Pineapple Technology, Inc. for next day shipment.
The failure analysis of the transmitter starts off with the following assumptions:
A.  The transmitter is connected to an AC source which is within the specied voltage range and has 
ample power to run the transmitter. This would normally be 208-230 V AC 3-phase with a minimum 
of 75 Amps available. 
B.  The antenna has been checked out and veried to have a VSWR of 1.2:1 or better.
C.  The room temperature is < 35 degrees Celsius.
D.  There are no restrictions on the air ow in or out of the building. 
E.  The video and aural signals, to the Modulator, comply with stated specications.
CHECKING THE WARNING LIGHTS
MFA1KW: This unit has dual performance indicator lights located above the air inlets. One set of lights 
for each PA assembly located inside the unit. 
HS OVER TEMP    GREEN  NORMAL
        RED     FAULT
+28 VDC      GREEN  NORMAL
        RED    FAULT
FAN SUPPLY      GREEN  NORMAL
        RED    FAULT
HS OVER TEMP FAULT could indicate one of the following problems:
a.  Room temperature is too high and the heat sinks are over heating
b.  High VSWR on PA output port will cause the Dump-load sensor to fault.
c.  Air lters are dirty and need to be cleaned. 
d.  Exhaust fan failure (located in the top of the rack).
+28 VDC FAULT could indicate a power supply failure. Check the ADP500 & PAS10 for PA voltage and 
current readings. The power supply modules will also indicate a loss of power.
FAN FAULT indications could mean that the PA blower has failed or there has been a loss of AC power 
to the fan. There is also a fuse located just inside of the front panel in case there is a locked rotor failure 










