User guide

Delta 1010 User Guide38

Troubleshooting

Problem: No sound.

Possible Cause 1: Improper connection to external devices. Verify that

the analog outputs of Delta 1010 are properly connected to the inputs of an

appropriate device (such as a mixer, ampliﬁer, or powered monitors) using quality

cables. If you are connecting digitally to a digital device such as a DAT recorder

or digital mixer, make sure you are using proper digital cables and that the device

is conﬁgured to receive signals from Delta 1010.

Possible Cause 2

: The Delta 1010 device drivers are not properly installed.

See the installation instructions in the printed Delta 1010 Quick Start Guide for

further information.

Possible Cause 3

: There is a resource conﬂict between Delta 1010 and

another device in your computer. Try the following to see if the issue resolves:

a. Move the PCI Host Adapter card to a different PCI slot.

b. Remove other PCI cards from your system one at a time to see if the

resource conﬂict can be traced to speciﬁc PCI slot or card in your system.

c. If your computer includes a built-in sound card, turn it off. This is usually

done through the system BIOS or by changing a hardware jumper on the

motherboard. See your computer’s documentation for more information

about this.

If these steps do not resolve your problems, please see the Support >

Knowledge Base page on www.m-audio.com for additional information.

Possible Cause 4

: If the rack-mount box is connected to the PCI Host Adapter

Card and your computer is powered on, but the Power LED is not illuminated,

shut down your computer and double-check that the host cable is connected

properly.