Owner's Manual

P1oneer
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and PioneerEiectronicsOfCanada, Inc. (POC), warrantthatproductsdistributed by
PUSAinthe
U.S.A., and by POC
in
Canada
thatfailto
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired
or
replaced with
a unit
of
comparable value, at the option
ofPUSAor
POC,
withoutchargeto
you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new
or
rebuilt at the option
ofPUSAor
POC.
THIS LIMITED
WARRANTY
APPLIES
TO THE
ORIGINAL
ORA
NY
SUBSEQUENT
OWNER
OF
THIS PIONEER PRODUCT DURING THE
WARRANTY
PERIOD PROVIDED THE
PRODUCT WAS
PURCHASED
FROM AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
IN THE U.S.A.
OR
CANADA.
YOU
WILL
BE REQUIRED TO PROVIDE A
SALES
RECEIPT
OR
OTHER
VALID
PROOF OF PURCHASE SHOWING THE DATE OF
ORIGINAL
PURCHASE
OR, IF RENTED, YOUR RENTAL
CONTRACT
SHOWING THE
PLACE
AND
DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT
MUST
BE DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINED
IN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR REMOVAL
AND
INSTALLATION OF
THE PRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED
OR
REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Parts
Labor
Car Stereo
Products
................................................................................................................................................................ 1 Year 1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF
THIS PRODUCT WAS PURCHASED FROMAN UNAUTHORIZED DISTRIBUTOR, THERE
ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF
MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FORA
PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY
"AS
IS" AND "WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT LISTED
ABOVE
WHEN IT IS USED
INA
TRADE
OR
BUSINESS
OR
IN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THIS
WARRANTY
DOES NOT APPLY
IF
THE PRODUCT HAS BEEN SUBJECTED TO
POWER
IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS
WARRANTY DOES NOT COVER THE CABINET OR ANY APPEARANCE ITEM, USERATIACHED ANTENNA, ANY DAMAGE
TO
RECORDS OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRITING BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE
DUE
TO
UGHTNINGORTO POWER SURGES, SUBSEQUENT DAMAGE
FROM
LEAKING, DAMAGE FROM INOPERATIVE BATTERIES, OR
THE
USE
OF
BATTERIES NOT CONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL.
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY
OR
OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS
OR
DAMAGE
CAUSED
BY
THE USE OF UNAUTHORIZED PARTS
OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIEDWARRANTYLASTSAND
SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR
LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY
GIVES
YOUSPECIFICLEGALRIGHTSANDYOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
USA-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to an Authorized Pioneer
Service
Company. Your sales receipt should
list the
contact
information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs for
most
Car
Electronics
products
and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest
Pioneer
servicer.
Pioneer
Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed
below
and phone,
email
or
access
the
Pioneer
website to contact Pioneer.
CANADA-
POC has a
number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed
below
to obtain a local service location.
Shipping
Your
Unitfor
Service-
Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to
an
Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA INC
P.O.
BOX 1720 340 FERRIER STREET UNIT 2 , .
LONG BEACH, CALIFORNIA 90801 MARKHAM ON L3R 2Z5
1-800-421-1404 (905) 479-4411 ' 1-877-283-5901
http
:1
/www. pioneerelectron ics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN THE U.S.A. - Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission lmprovementAct, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what
time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Call the Customer Satisfaction Manager at (905) 946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date
__________
_
Purchased From
_______________________________________________________________________________________________________________
__
KEEP THIS INFORMATION AND YOUR
SALES
RECEIPT
IN
A SAFE PLACE < QRY3001-B/N >
UCC0212
Pirnted
in
Thailand