Operation Manual

Troubleshooting70
En
Troubleshooting
9
Control function
Problem Check Remedy
Controlfunctiondoesnot
work.
IstheHDMIcableproperly
connected?
TousetheControlfunction,connecttheFlatScreenTVtothe
HDMI
OUT
terminal(page28).
IstheHDMIcableyouare
usingaHighSpeedHDMI
®
/™
Cable?
UseaHighSpeedHDMI
®
/™Cable.TheControlfunctionmaynotwork
properlyifanHDMIcableotherthanaHighSpeedHDMI
®
/™Cableis
used.
Isthisplayerconnectedtothe
TVusinganHDMIcableto
watchthepicture?
Ifvideosignalsarebeingoutputfromaterminalotherthanthe
HDMI
OUT
terminal,theControlfunctiondoesnotwork.ConnecttotheTV
usinganHDMIcable(page28).
Doestheconnecteddevice
supporttheControlfunction?

y
TheControlfunctionwillnotworkwithdevicesofotherbrandsthat
donotsupporttheControlfunction,evenwhenconnectedusingan
HDMIcable.

y
TheControlfunctionwillnotworkifdevicesthatdonotsupportthe
ControlfunctionareconnectedbetweentheControl-compatible
deviceandtheplayer.

y
Seepage16.

y
EvenwhenconnectedtoaPioneerproductcompatiblewiththe
Controlfunction,someofthefunctionsmaynotwork.
Alsorefertotheoperatinginstructionsfortheconnecteddevice.
IsControlsettoOnonthe
connecteddevice?
SetControltoOnontheconnecteddevice.TheControlfunction
operateswhenControlissettoOnforalldevicesconnectedtothe
HDMI OUT
terminal.
Onceconnectionsandsettingsofallthedevicesarefinished,besure
tocheckthattheplayer’spictureisoutputtotheFlatScreenTV.(Also,
checkafterchangingtheconnecteddevicesandconnectingand/or
disconnectingHDMIcables.)Iftheplayer’spictureisnotbeingoutput
totheFlatScreenTV,theControlfunctionmaynotworkproperly.
Fordetails,refertotheoperatinginstructionsoftheconnecteddevice.
Network
Problem Check Remedy

y
BD-LIVEfunction
(connectiontothe
Internet)cannotbe
used.

y
"Novalididfilefound!"
isdisplayedwhenItry
toupdatethesoftware.
Perform
Connection Test
(page63).If"NetworksisOK."isdisplayed,
checktheproxyserversettings(page63).Also,theremaybeaproblem
withtheInternetconnection.ContactyourInternetserviceprovider.
Softwareupdatingisslow. DependingontheInternetconnectionandotherconditions,sometime
mayberequiredtoupdatethesoftware.
Amessageotherthan
"NetworksisOK."
isdisplayedwhen
Connection Test
is
performed.
Is"NetworkisFAILED."
displayed?

y
CheckthatthisplayerandtheEthernethub(orrouterwithahub
functionality)areproperlyconnected.

y
IftheIPaddressisobtainedusingtheDHCPserverfunction,check
thesettingiscorrectatthe
Information
(page60).Fordetailsonthe
DHCPserverfunction,seetheoperatinginstructionsfortheEthernet
hub(orrouterwithahubfunctionality).

y
SettheIPaddressmanually.

y
ChecktheoperationandsettingsoftheDHCPserverfunctionofthe
Ethernethub(orrouterwithhubfunctionality).Fordetailsonthe
DHCPserverfunction,seetheoperatinginstructionsfortheEthernet
hub(orrouterwithahubfunctionality).

y
Ifthisplayerhasbeensetmanually,resettheIPaddressofthisplayer
orothercomponents.
IstheEthernethub(orrouter
withahubfunctionality)
operatingproperly?

y
CheckthesettingsandoperationtheEthernethub(orrouterwitha
hubfunctionality).Fordetails,seetheoperatinginstructionsforthe
Ethernethub.

y
ReboottheEthernethub(orrouterwithahubfunctionality).
Cannotaccesstothe
componentorPC
connectedvianetwork.
Internetsecuritysoftware
iscurrentlyinstalledinthe
connectedcomponent.
TherearecaseswhereacomponentwithInternetsecuritysoftware
installedcannotbeaccessed.
Theaudiocomponenton
thenetworkwhichhasbeen
switchedoffisswitchedon.
Switchontheaudiocomponentonthenetworkbeforeswitchingon
thisunit.