Operation Manual

Troubleshooting 71
En
Troubleshooting
9
Problem Check Remedy
Thecomponentconnectedto
thenetworkisnotproperlyset.
Iftheclientisautomaticallyauthorized,youneedtoenterthe
correspondinginformationagain.Checkwhethertheconnectionstatus
issetto“Donotauthorize”.
Therearenoplayableaudio
filesonthecomponent
connectedtothenetwork.
Checktheaudiofilesstoredonthecomponentconnectedtothe
network.
Playbackdoesnotstart. Thecomponentiscurrently
disconnectedfromthisunitor
thepowersupply.
Checkwhetherthecomponentisproperlyconnectedtothisunitorthe
powersupply.
ThePCisnotproperly
operated.
ThecorrespondingIPaddress
isnotproperlyset.
Switchonthebuilt-inDHCPserverfunctionofyourrouter,orsetupthe
networkmanuallyaccordingtoyournetworkenvironment.
TheIPaddressisbeing
automaticallyconfigured.
Theautomaticconfigurationprocesstakestime.Pleasewait.
Theaudiofilesstored
oncomponentsonthe
network,suchasaPC,
cannotbeplayedback.
WindowsMediaPlayer11or
WindowsMediaPlayer12isnot
currentlyinstalledonyourPC.
InstallWindowsMediaPlayer11orWindowsMediaPlayer12onyour
PC.
Audiofileswererecordedin
formatsotherthanMP3,WAV
(LPCMonly),MPEG-4AAC,
FLAC,andWMA.
PlaybackaudiofilesrecordedinMP3,WAV(LPCMonly),MPEG-4AAC,
FLAC,orWMA.Notethatsomeaudiofilesrecordedintheseformats
maynotbeplayedbackonthisunit.
AudiofilesrecordedinMPEG-4
AACorFLACarebeingplayed
backonWindowsMediaPlayer
11orWindowsMediaPlayer12.
AudiofilesrecordedinMPEG-4AACorFLACcannotbeplayedback
onWindowsMediaPlayer11orWindowsMediaPlayer12.Tryusing
anotherserver.Refertotheoperationmanualsuppliedwithyourserver.
Thecomponentconnected
tothenetworkisnotproperly
operated.
Checkwhetherthecomponentisaffectedbyspecialcircumstancesor
isinthesleepmode.Tryrebootingthecomponentifnecessary.
Thecomponentconnectedto
thenetworkdoesnotpermit
filesharing.
Trychangingthesettingsforthecomponentconnectedtothenetwork.
Thefolderstoredonthe
componentconnectedtothe
networkhasbeendeletedor
damaged.
Checkthefolderstoredonthecomponentconnectedtothenetwork.
Networkconnectionscouldbe
restrictedduetothe
computer’snetworksettings,
securitysettings,etc.
Checkthecomputer’snetworksettings,securitysettings,etc.
CannotaccessWindows
MediaPlayer11or
WindowsMediaPlayer12.
IncaseofWindowsMediaPlayer
11:Youarecurrentlyloggedonto
thedomainthroughyourPC
withWindowsXPorWindows
Vistainstalled.
IncaseofWindowsMediaPlayer
12:Youarecurrentlyloggedonto
thedomainthroughyourPC
withWindows7installed.
Insteadofloggingontothedomain,logontothelocalmachine.
Audioplaybackis
undesirablystoppedor
disturbed.
Theaudiofilecurrentlybeing
playedbackwasnotrecorded
inaformatplayableonthis
unit.

y
Checkwhethertheaudiofilewasrecordedinaformatsupportedby
thisunit.

y
Checkwhetherthefolderhasbeendamagedorcorrupted.
Evenaudiofileslistedasplayableonthisunitmaysometimesnotbe
playedbackordisplayed.
TheLANcableiscurrently
disconnected.
ConnecttheLANcableproperly.
Thereisheavytrafficonthe
networkwiththeInternetbeing
accessedonthesamenetwork.
Use100BASE-TXtoaccessthecomponentsonthenetwork.
Thereisaconnectionrouted
throughawirelessLANonthe
samenetwork.

y
Theremaybeashortageofbandwidthonthe2.4GHzbandusedby
thewirelessLAN.MakewiredLANconnectionsnotroutedthrougha
wirelessLAN.

y
Installawayfromanydevicesemittingelectromagneticwavesonthe
2.4GHzband(microwaveovens,gameconsoles,etc.).Ifthisdoesnot
solvetheproblem,stopusingotherdevicesthatemitelectromagnetic
waves.