Owner's Manual

ManualsBrandsPioneer ManualsBlu-ray PlayerElite Blu-ray 3D™ Disc Player with Dual HDMI Output, Stream Smoother, PQLS, and DVD-Audio/SACD Playback

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this

component, check the points below. Sometimes the trouble may lie in another component. Inspect the other

components and electrical appliances being used. If the trouble cannot be rectified even after checking the points

below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

Playback

Problem Check Remedy

• Disc does not play.

• Disc tray opens

automatically.

Is the disc one that is

playable on this player?

Check whether the disc is one that can be played on this player

(page 7).

Is the file one that is playable

on this player?

• Check whether the file is one that can be played on this player

(page 10).

• Check whether or not the file is damaged.

Is the disc scratched? It may not be possible to play scratched discs.

Is the disc dirty? Clean the disc (page 49).

Is there a piece of paper or

sticker attached to the disc?

The disc may be warped and unplayable.

Is the disc properly set in the

disc tray?

• Set the disc with the printed side facing up.

•

Set the

disc properly in the depression in the disc tray.

Is the region number correct? See page 9 for the region numbers of discs that can be played on this

player.

No picture is displayed or the

picture is not displayed

properly.

Is the video cable properly

connected?

• Connect the cable properly according to the connected devices

(page 16).

• Disconnect the cable (video/audio cable or HDMI cable), then

reinsert it firmly and all the way in.

• A TV or any other device which outputs video signals must be

connected to the HDMI OUT (MAIN) terminal (page 18).

Is the video cable damaged? If the cable is damaged, r eplace it with a new one.

Is th

e input setting on the

connected TV or AV receiver

or amplifier right?

Read the operating instructions for the connected components and

switch to the proper input.

Is the output video resolution

properly set?

Switch the resolution at which the video and audio are output by

pressing and holding HDMI for over 2 seconds.

• Is the player connected

with an HDMI cable other

than a High Speed HDMI

cable (with a Standard

HDMI

cable)?

• Are you using an HDMI

cable with a built-in

equalizer?

1080p or Deep Color video signals may not be output properly,

depending on the HDMI cable being used or the player’s settings. If you

wish to output the video signals with 1080p or Deep Color, connect the

TV using a High Speed HDMI

cable without a built-in equalizer,

then reset the player using the Setup Navigator (page 22).

Is a DVI device connected? The picture may not be displayed properly if a DVI device is connected.

Is Color Space properly set? Change the Color Space setting (page 39).

Is the HDMI Mode set

appropriately?

Set the HDMI Mode to something other than Pure Audio (page 39).

Playback stops. • Playback may stop if the unit is subject to shocks or set in an unstable

place.

• Playback may stop when a USB device is connected or disconnected

during playback. Do not connect or disconnect USB devices during

playback.

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